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Adelaide credit is exactly the same thing as Adelaide charge the only difference is that it
has the opposite effect on the accounts on the invoice and on the customers balance it lowers
the item quantity and money amount of an invoice now interestingly enough Adelaide credit cannot be
put on a separate credit memo delayed credits and delay charges can both only be put on an
invoice Adelaide credit can make the invoice zero or it can even make the invoice go negative let's
imagine on April 3rd we created a delayed credit for 10 video hours for Alan to be applied against
the jobs done on April 2nd in other words we're wiping out the charge for some reason and the
method we choose to do that is to make a delayed credit of course this is just for illustrative
purposes you can see that the transaction list by customer shows all of the delayed charges and the
invoice that it's on Jamaica delay credit we click new and we click delayed credit now the
customer again is Alan and we know that the date in our little story is April 3rd excuse me April
3rd specifically of 2017 and it's video hours video income and it's 10 of them so this wipes
out the 10 video hours for the delay charges so now we have delayed credit number 10 notice it
enumerates it along with the delayed charges so now we're going to know we will put in the
information everybody screwed up their alan jobs or whatever you want to put now we put save and
close and there's one last thing to note with this topic if you reopen a saved invoice the available
delay charges and credits will not show in the side panel even if they're available for that
customer you must make a new invoice which is what we have to do so if i double click this invoice
and say oh i'll just add the delayed credit you can't because we're showing alan but we don't see
the delayed credit in the side panel the only way to do that is to make a negative invoice
click new invoice and of course you choose alan and you see the delayed credit available and you
just click add and when you click Save and close you now have a negative invoice you now have an
invoice that actually brings down the balance of the customer and brings down the balance
of accounts receivable then of course you could apply them together in the receive payment window
new receive payment choose Alan and just like we learned we can make a zero dollar payment by using
all of the credits that apply to the invoice click this invoice then click the credit and
they'll wipe each other out and this is a zero dollar payment that will remove both the invoice
that's positive and the invoice that's negative both will be removed from the open invoice report
when we click Save and close you can go and check the open invoice rapport neither of them are there
but all the charges invoices and credits will always remain on the transaction list by customer