hello everyone welcome back to the film inside channel in today's video we're going to discuss
some hotel hell owners that went broke so sit back relax and without further ado let's get
straight into the content guys we're starting things off with vienna in now you're trying to
get through the night tonight no you're acting the crocodile tears are there next minute is a laugh
vienna inn was featured in episode two of season three situated in south bridge massachusetts the
inn was an austrian-themed hotel owned and run by jonathan and lisa crack vienna inn didn't
quite sit right with the locals and had a poor reputation they simply refused to visit the place
but here's an interesting little fact about the hotel there was a rumor that spread largely due
to the locals wondering what here's what people thought about the place going around people say oh
the vienna they're all swingers it's a big brothel it's just it's just ridiculous it's ridiculous
in truth the basement simply had a fine wine cellar and a mineral spa really expensive stuff
this is crazy i can't believe how much stock there is here
oh my god please shout out before entering the mineral spa mineral spa okay now before you guys
freak out let's remind you that this was filmed around halloween time the first thing that Chef
Ramsay came across during his visit was this he didn't last very long did he found our cat
bloody hell dead cat and a cabbage really a dead cat they for sure need Chef Ramsay's guidance
anyways vienna inn was clearly at a loss and no it wasn't just because of the rumors
though they put on this facade of being this happy couple they were anything but that
the couple often argued and these arguments were heard loud and clear in the dining room
if this whole faking thing were not enough they would also do this they'll come down after the
shift at the end of the night and they'll have cigars have some drinks the environment
can quickly become unprofessional lisa would often make customers feel uncomfortable by saying things
like so go up to a table and ask them about like their sex lives you are good looking now let's go
back to the fake dead cat Chef Ramsay found at the entrance yeah so vienna inn was all about creepy
and odd decorations the rooms were very dated and guess what one of the dining tables had a
dead man's violin on it that was actually from an estate sale down the street a dead man's violin
why not who would want to eat at a table knowing something as creepy as that
i don't want to sit across the table with my wife and look at a dead man's violin well a bit freaky
no when Chef Ramsay asked why she would even think of displaying something as horrendous as that she
said yes but you have to have something to make up that white space what would you suggest my wife
i'm gonna put her on the table that's kind of scandalous i'm so confused what about some flowers
and we need to discuss the food was this good at the very least absolutely not the food was awful
and disgusting they are terrible i mean the food is so dated it's extraordinary they didn't even
keep their kitchen clean bacon no no no okay i dropped it one shelf below instead of putting
where it belongs i put it on the corner normally these things are pretty orderly this is a complete
cluster food was left sitting on the line for hours the meat was cross-contaminated and they
even served frozen food during the inspection of the kitchen here's what Chef Ramsay found
that is bacon should be on a different shelf and this yeah
that shouldn't be thrown there either absolutely none of the customers enjoyed their food and
lisa just sucked at taking criticism here's how she responded to one of her customers
do you want us to take the food back i mean this is like so disappointing that you felt the food
sucked that much you know it's really gosh i feel i don't feel like i want to pass out right now
by now you can probably already guess how lisa would treat her staff she was rude and mistreated
them all check this out rude she texted me sometimes really rude text messages like oh
you forgot this or you forgot that or why didn't you do this and why wasn't this nice she's crazy
she also expressed this well they have them for many years and it reminds them to not gain weight
so how exactly can you expect the staff to be paid on time when the very same business forces
them to buy their own uniforms their own i mean they're their own dresses you know oh you buy
your own uniforms yes they do stop it Chef Ramsay realized that there was no payroll system and that
the staff had never received their salaries at all also they had to do this for their rights never
asking for your salary yes we have to ask you for a chance it was surprising to see that the staff
still decided to work there one of them even said yeah i got i got 20 bucks right now that's all i
got right now yeah Chef Ramsay knew that his hands were full with this hotel and quickly jumped into
the renovations but lisa was ungrateful for all the changes sadly the makeover did little
to help this business shortly after Chef Ramsay had left the cracks returned to their old ways
suspiciously the reviews on yelp and trip advisor were very positive however in november
of 2017 vienna in was closed temporarily after the inn suffered from 75 000 worth
of damage from a fire lisa and jonathan wrote on the inn's facebook page about the incident
they said that the fire began in the parlor room of the inn and that their smoke detectors failed
since they weren't alerted things got really out of hand a short while after the couple announced
the permanent closure of the inn since they were bankrupt the inn was sold for thirty thousand
dollars in 2018 to a man named peter howard's junior up next is monticello hotel he's gone
to this place the business has been strangled yeah he's been strangled by the owner why are we
pretending i'm doing a good job of pretending then monticello was featured in season 2 episode 2.
situated in longview washington the hotel was owned by philip lovingfox who inherited the hotel
from the original owner annabelle jewell his wife who passed away built in 1923 it was one of the
oldest buildings in town the business was once thriving but something went wrong down the line
loving foss was running the hotel alongside his girlfriend ginger when loving fuss took
over the monticello was losing thirty thousand to thirty five thousand dollars every month
that means they lost close to four hundred thousand dollars a year however loving fox
enjoyed a luxurious life with ginger when we're all wondering do we put gas in the car or do we
buy groceries only four suites were available in the entire hotel as the rest were filled with this
so what was the next best thing to do they used the motel next to theirs and called it the north
wing the guests never liked it there since the rooms were barely cleaned some of the guests
even found this oh my gosh most were disappointed when given rooms in the north wing instead of the
main hotel Chef Ramsay was definitely not happy when he was taken to the motel so he did this
um but this is not the hotel i'd rather stay in there next door okay than in this dump i'm sorry
but hey the hotel rooms weren't that great either they were equally as filthy and disgusting it was
the hideous who would use a brown circle like that oh my god it gets worse in here
it's bed is this auntie uh no the rooms are furnished completely with stuff from philip
and jinger's home oh dear all the staff in the hotel were overpaid and overworked but on the
other hand loving fast didn't mind showing off his wealth he kept adding to his collections but there
was another major problem with loving foss and it was this good job good job we don't exactly
mean that he was drinking in his room or at home but he was drinking at work which made his staff
very uncomfortable debbie who had worked at the hotel for 12 long years said this to Chef Ramsay
when he's sober i get along with him just fine when he's drinking i avoid him at all costs
does he drink a lot on site he does speaking of the food the chefs had absolutely no control
over the menu or ingredients used and for that reason the food wasn't cooked fresh and
almost all the ingredients were frozen when asked about the food the head chef dan told Chef Ramsay
it takes extra time to do things homemade uh yeah naturally we're on a time restraint what
the staff was not even given time to make a proper meals ask how many hours they get in a week or
whatever and they gotta scrape for out my my prep cook gets 20 hours a week so they have to resort
to cut celery in the bag i get the boiled eggs in a bag done peeled you're buying boiled eggs yes
so of course it was hard for the hotel to bounce back with so much negligence even though the staff
was worried about their poor wages long hours and fear of losing their jobs they were still
loyal to the business post hotel hell with all the reformations in place monticello was doing great
the staff was regularly paid their revenue increased and loving foss even joined the program
to fight his addiction still in 2014 loving foss closed the restaurants and lounge at the hotel so
that he could pursue other endeavors it was not a good move as the guests were unhappy about it
in september of 2016 the hotel was listed for sale and leased online after loving
foss ran into debt and declared bankruptcy as of early 2017 loving fast was no longer the owner
the hotel saw four different owners before it was sold by marcus and miller chap for 8.22
million dollars in 2020. the sellers bought the property and spent millions on refurbishing it
the hotel was turned into a 68-unit apartment with ground floor retail
private function spaces and a grand ballroom fit for weddings and large private gatherings
most apartment units appear to be studio one bedrooms with monthly rents of around 1400.
we're finishing this video off with juniper hill your biggest problem
is not juniper hill your biggest problem is [ __ ] robert juniper hotel was the first business to
debut on the show situated in windsor vermont the hotel was owned by robert dane ii and his
boyfriend arie nicki the inn was a beautiful 110 year old hotel and as much as it looked beautiful
from the outside it looked hideous from the inside the inn was filled with so many antiques to the
point that you could mistake it to be an antique shop to be a guest at the hotel you'd have to pay
a minimum of 350 dollars per night so with such a high price why were the owners in debt coupled
with dean's luxurious lifestyle they were losing this much money we're lucky if we're doing you
know 15 000 a month what does it cost to keep the place open 30 ready yep so you're losing
200 000 a year it's been a nightmare he let his friends dine at the restaurant and stay
for free but he didn't treat his employees very well robert believes this place is his playground
and a playground for his friend all the staff were underpaid and whenever they got their earnings it
was always late i've given you plenty of rings i work very long days and i haven't been paid
in three weeks there's only been one paycheck that i got on time almost the entire staff is
ready to walk out because they are tired of not getting paid as for the wait staff they didn't
even pocket their tips doesn't this remind you of amy and sammy from amy's baking company he didn't
tip them you're kidding me no when the staff tried to express their feelings the ruthless owners said
bragging about one plate is nothing to brag about excuse me excuse me i am the boss you can't call
yourself the boss if you don't [ __ ] pay them that's not what someone who's worked so hard
would want to hear right such ungrateful owners to understand a little bit more about the hotel's
issues Chef Ramsay went to meet the inn's former chef ida she said that juniper was doing well
initially but suddenly everything went downhill ida even said this about her pay earned 40 50 000
in one restaurant now i'm down to earning uh 15. were you paid on time um not very often she even
revealed something that left chef Ramsay in shock she said wow um did you ever use your money to
buy things all the time and then i would have to demand to be paid back or we weren't going to open
for dinner it's insane while the staff struggled to survive dean enjoyed his life with nikki in a
100 000 rv we have a motor coach to the side and where'd it come from is it yours you rent it yeah
it's ours i mean we owe on it but we bought it how much was that over a hundred thousand dollars
a hundred thousand dollars to make things even worse the menu was ridiculous it didn't have
any prices on it and when confronted about it dean said how much is it for three courses 59 59
so if we had the lamb it would be 74. so suppose the guests wanted to try the lamb it would be an
additional charge of 15 because of this ridiculous pricing the inn was losing several guests
people are horrified at the price of the food this is why a lot of people think that juniper hill
is snobbish but dean only had one thing to say about it he said we're reservation only though so
nobody walks in we don't have to walk in how can you expect to appeal to the locals we haven't
identified the appropriate people would you mean appropriate people people who can afford
59 for three courses appropriate people what a snob where does he think he is and guess what
the meal wasn't even worth fifty nine dollars check this out it's not even cooked properly or
rested and you probably get nervous when you see white fat like that on the side of the chop it's
pretty raw in the center that's going straight into the trash and no it's not just the food dean
didn't even bother with the hotel's maintenance the room that Chef Ramsay was given was unpleasant
it smells like raw sewage we had a plumbing issue and it's like someone's shot under the bed and um
how much this room goes for 350 a night 350 dollars a night for room that smells of [ __ ]
and the reason why it was so awful is that it wasn't cleaned in months juniper inn was home to
the two most delusional owners Ramsay's ever seen however thanks to his years in the hotel industry
Chef Ramsay was able to bring this hotel back on its feet so what happened to this place post-hotel
hell and they're not the only ones while robert nari are living the dream the staff are living a
nightmare by the time the show aired several of the employees shown in the episode had left the
motel and the restaurant had a new chef after the show aired the owners claimed that the phone lines
were busy and that the bookings were up on their facebook page as for the reviews we found mick's
feedback on yelp most spoke ill of the staff and food in april of 2014 dean and nikki closed the
hotel permanently after racking up 1.1 million dollars of debt robert dean said in vienna news
that he and arie nicki were at least six months late on their mortgage according to bank reports
dina nicky owe 1.1 million dollars to the us bank according to town manager tom marsh they also owe
windsor 80 to 85 000 in overdue taxes kenny lucci and her sister brenda bradley purchased the hotel
for four hundred thousand dollars in 2015. they plan to invest another 500 000 to bring it up to
code they inform reporters that the place had been left in disarray when they purchased it
the hotel reopened as the windsor mansion in and has excellent reviews on tripadvisor
with that we've sadly come to the end of the video i hope you enjoyed it what are your thoughts about
these owners let us know in the comments section down below don't forget to give us a like and
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