Hi
This video will show you
how to set up a Norton family account
on an iOS device.
Norton Family is a Parental Control solution
that helps parents or guardians
monitor their children’s online activities.
To begin setting up a Norton Family account
on your child’s iOS device,
you must first add your child to your Norton account
followed by setting up the devices your child uses.
Open a browser on your computer
and go to my.Norton.com.
Click "Sign In".
Sign in with your account credentials.
If you have an active subscription,
you will see the Parental Controls tile.
Click on the tile.
Click "Agree & Continue".
Enter the name of the child who uses this device.
Feel free to add your child’s nickname.
Next, select the restriction level
based on your child's age.
Upload a photo
or choose an Avatar,
and then click "Add".
Identify the tile mentioning
the installation on an iOS device
and click "Continue".
That’s it!
You have successfully added your child.
To download and install the Norton Family Companion app
on your child’s device,
you may scan this QR code displayed.
Alternatively,
you may open the App Store on your child’s device
and search for the Norton Family companion app.
Tap "Get" or tap the download icon.
After installation, tap "Open".
In the permissions dialog
for Norton Family to send notifications,
tap "Allow".
Read the agreements and then select the checkboxes.
Tap "Continue".
An activation code is generated
that can be used to activate the child’s device.
On your computer,
enter this code in the space given,
and then click "Activate".
To complete the activation
and assign the device to the selected child,
tap "Confirm & Continue"
in the confirmation screen on the Child’s device.
That’s it!
The device is now added to the selected child.
Click "Done".
You can verify this by clicking "View Profile".
Norton Family requires a VPN and MDM Profile
to be installed on the Child’s device
to complete the setup.
The Norton Family guides you to install VPN,
to monitor your child’s online activities.
Go ahead and tap "Install VPN".
In the Permissions dialog box, tap "Allow".
If requested, enter the device passcode or Touch ID.
Allow the location access permission
to monitor the location of the device
for safety purposes.
Tap "Agree and Download".
Tap "Allow", to download the profile.
Click "Close".
Now, go to Settings.
Tap "Profile".
Tap "Enrollment Profile".
Tap "Install".
If requested, enter the device passcode.
Tap "Install".
Read the warning message,
and then tap "Install" again.
Tap "Trust" to install the Profile.
Profile installation is required for Instant Lock,
Time Supervision,
and other features to work on your child's device.
Once Installed,
tap the notification to return to Norton Family.
Read and apply all the instructions one by one,
and finally, tap "Finish".
The device is now mapped with your child’s profile.
Your child can use the in-app safe search browser
by tapping Open Norton Browser
and start browsing the web safely.
That’s it!
You can now start monitoring your child’s online activities
by signing in to
my.norton.com.
Alternatively,
you can install the “Norton Family Parental Control” app
on your iOS device
or the parent mode on the “Norton Family Parental Control” app
on your Android device.
Thanks for watching.
Are you still looking for more help?
Please visit support.Norton.com
to explore more help topics & videos
and check out community.Norton.com
to search for solutions,
ask questions
and get help from the community experts.