welcome back to Steve Robb reviews today is going to be a very informative video for a lot of people
in retail and a very informative video for people that are looking to get a cell phone what is the
best cell phone out there to buy and for me my choice is the cell phone you could actually
figure out for a lot of people watching this video you're much younger than I am and in my life I've
only had three cell phones in my life now can you imagine that when a lot of people are getting a
cell phone every year or every second year but I did not have a cell phone for the first 40 years
of my life well for the first 40 years of my life well a lot of stuff wasn't invented and one of
them was the internet cell phones microwaves all this kind of stuff right so this video is going
to be a little bit of a chuckle for you that are the younger generation and for me the best cell
phone is the one you can figure out so this is my old cell phone and this is the Samsung 3 and what
are they up to now 11 and 10 I'm not too sure but this is a pretty old cell phone and before that I
had a sound Samsung I'm not even too sure what the name was I'm not up on cell phones how many
of you guys are really into this cell phone stuff I'm not really into it that much I mean I do very
little on a cell phone I make a phone call text message that kind of stuff I'm a lot of people my
generation are not fanatics you'll never see somebody my age walking across the crosswalk
like that's banging on a phone because we don't do that right so okay so this is the Samsung s3 and I
want to tell you a little bit of a story first before I let you know what kind of phone I end
up getting last August okay so this phone I could not update any more updates after the first two
years I've had it and I've had this phone honey no ha no how long but a long time and what happened
was I could not update this phone so consequently over time some of the apps would not work on this
phone and one of the apps was my Instagram I would press it it would load up and then drop a load up
and then drop out well finally I got fed up of that and then it said to reset my phone I reset
my phone and the stupid phone wouldn't turn back on it wouldn't work right it was just a nightmare
so I figured okay I've had this phone long enough time to get a new phone now this phone here has a
button here that you just press and I like that because I would just press the button the screen
would light up and I would press the off button to cancel a telephone call I liked it it was very
simple so I phoned up my carrier which was Virgin Mobile I had great service with Virgin Mobile just
terrific I like being a customers of theirs while I was a customer of theirs and this is where it
gets very interesting when you're working in retail so I thought up Virgin Mobile and I say
look I need a new phone this phone I got doesn't work anymore so I need a new phone and they said
no problem we can ship your phone and be there within five days I said look is the price is the
same between online you know talking to you or if I just go right now and go to one of your you
know Virgin Mobile stores and just by phone this is the same price same thing so I said okay so I
got a store like 10 minutes away from me it's just sure just go there and tell me you need a
new phone well I said okay so off I go me and my wife we head out to the star walk in there and I
said I want this phone goes okay what's your cell phone number so I tell them and it goes okay so
what plan do you want and I said I already have a plan I just need a phone my other phone broke down
fold virgin they said just go here and give you a poem and I thought okay give me a phone well
it didn't quite work out like that first thing he says is no you need a new plan I said need a
new plan I've had this plan for the longest time I don't need any other plan I don't need no data
I don't need none of this stuff I just want a new phone I want this phone uh no I can't sell you a
phone oh god what do you mean you can't sell me a phone yeah go alike Lou I could be a little
sarcastic sometimes right start looking around like this I said is this Virgin Mobile yeah you
don't sell phones it goes no we don't sell phones here and I'm going well what do you do here with
all these phones I see all lined up against the wall well you got to get planned if you
don't have a plan we can't sell you a phone I said well I've already got a plan I'm already hooked up
with virgin my phone doesn't work I need a new phone you have to look elsewhere what you gonna
do this what he's telling me there's two fellas there that's what you got to do you got to go
and chop around now and get yourself an unlocked phone or go back and phone virgin and tell them
the ship you'll phone I said well the reason why I'm here is don't want to wait five days I
just want a phone sorry can't do that we've never sold a phone he says we have never sold a phone
yet without a plan you're gonna have to upgrade your plan and of course we can give you a phone
I said so you want me to go somewhere else so it goes yeah okay so life says let's go over to Best
Buy so I said best buy cells phones that's how clued in I am yeah they sell phones when I said
okay let's go over to Best Buy so I go over to Best Buy and I says I need cellphone what kind of
cellphone July I said I want that one right there and they say it's $399 on sale right now I said
okay I'll take it said uh what's your telephone number so I give him my telephone number my cell
phone number and they have access to look at what plan you have with your other carrier which I had
no idea okay this might be a long video I'm not too sure but I'm going with it okay so this young
girl says to me look what you're paying for your plan I was paying $32 a month plus tax she goes
for two dollars more a month I get you that phone for free you just have to sign a contract for two
years with kudos now I'll tell you something about this kudos I had no idea about this kudos before
but my daughter has this kudos she's attached with kudos now kudos I believe is with I'm not too sure
if it's Rogers or tell us anyways it's with one of them and Virgin Mobile is with Bell Canada for
their cell towers and now put my camp my daughter gets way better reception with kudos using the
I don't know if it's tell us or Rogers but one of them and everybody that comes to my place up
north gets better reception if they have Rogers or tell us because them towers are the closest I mean
they're way off in the distance but you know what I've had this phone long enough I get excellent
coverage now compared to having my phone tied to virgin with Bell now that has nothing to do with
virgin it's just how close the towers are right so she says I can get you that phone for free it's
two dollars more a month for 24 months after the 24 months the phone is yours and your plan drops
down to $25 a month and I'm going okay don't take so long for me to get the math go in here and I'm
figuring okay I like that I like that idea so this is the phone that I got and it just goes
to show with marketing poor marketing on the I guess the idea behind virgin not selling you a
replacement phone is just telling me you know what buddy get lost and go shop somewhere else kind of
thing but I will tell you I got a phone call from Virgin Mobile that day that night after I had the
girl had switched all the phone over switched me from Virgin Mobile to kudos and I got a phone
call woman says I'm just curious and of course she phones the same telephone number because you take
your old number with you to your new service right so she phoned me up she says I'm just
curious just doing a little bit of a information kind of a video of why not a video of a kind of
a service call on why you left Virgin Mobile and I said because you told me to so anyways I tell
her the whole story and she keeps telling me no I said yeah I said yeah they told me that they
don't sell phones to gold shop somewhere else she goes no I said yeah and I says like what's going
on here because you know that's very odd because this woman who called me from Virgin Mobile says
I did the exact same thing you wanted my phone broke down I went to border mobile and I got a
new replacement phone and I'm going to go inside the store did you order it or online she goes I
went inside the store and I said well I tried that so I told her I said look this is exactly where I
went you talked to the guys at your virgin mobile store in the plaza and find out what's going on
because I'm not a customer no more you told me to go somewhere else I needed a bomb she goes
well you know what I really don't blame you so anyways this is what I got well first of all I
got this case but while I was there they threw in this whole thing cost me like 75 bucks right
I couldn't believe it the whole thing was like 75 bucks with diamond finish so I got this roots
case guys I have nothing to do with any of these products on that cell on nothing and I like it
because it's got like an adjustable doohickey on the back here just to hold your phone right okay
so this is the phone I got right here now this is the Samsung 850 I have no idea what most of
this phone does but there's some features on here that I find interesting you just tap it twice and
the phone lights up there's all you know what I just use the phone hole that's it it's got a
speaker here and it's got a speaker here and you know this thing charges up so fast it's got like
a 25 watt charger compared to the old ones are like five watt this thing charges up like you
wouldn't believe last me the whole day this thing is just awesome so I got all my apps all arranged
there and now I am actually using my phone for the first time for doing internet stuff like you know
replying to all my different comments on my videos on both my channels and you know I love this thing
so I mean I really don't know what to say about a lot of people who make youtube videos on showing
how great the phone is or the you know showing all the specs and the features and everything
but the only thing that I want to point out is if you take a look down the bottom you see the three
little icons there well when I first got this phone I couldn't get anything to work then my
cons worked there you have to actually go in the menu and put the icons there right cuz what they
had before was a swipe the swipe up stuff I'm not into the swipe stuff you know like I've never been
good at that I mean even on the old phone in the Samsung 3 somebody told me and I'm trying to swipe
and then hang it up and all kinds of stuff right I mean it was just a nightmare until I figured
out there's an option of just pressing the whole button and you can answer it so I mean you know
this is a generational thing but I'll tell you something this phone is awesome I mean compared
to the technology of this it is just incredible but when you take a look at the sizes here I mean
take a look at the site there's a huge difference in size and another thing that I got he's always
used to get a case for the outside of my cellphone like this is just like a cheap gel silicone case
this one here I got you know from the Best Buy store to is like guys this case is just it's
made for the phone I don't know the manufacturer's name or anything like that but it's just awesome
and then when I'm there the girl at Best Buy says we can put a screen protector on guys I got all
this for under $75 out the door you know including the phone and the case and this special cut screen
protector thing and she goes they do it in-house and it's from some Geek Squad or something I
thought she was pulling my leg calling somebody a Geek Squad I never heard of a Geek Squad before
but yeah they got like this geeky people you know that do all kinds of technical stuff with
cellphones and that kind of stuff but they they cut this out they put it on and I thought that
was terrific so I walked out the door with under $75 on a two-year plan and I got long distance 24
hours a day seven days a week with kudos with my virgin plan I can only dial within Canada after
seven o'clock at night long distance you know when I talk about the marketing part of cellphones and
that kind of stuff there's very fierce marketing going on with the cell phone market and picking
the right provider and as you can see what I've told you about Virgin Mobile just refusing to
sell me a phone at one of their outlets and them swearing that they have never sold a phone yet
was just incredible to me especially when I say my phone's broke down I need a new phone and say we
don't sell you can't sell you a phone so I thought that was nice but I just want to mention something
about this Best Buy guys you would not believe the service I got at this Best Buy so I mean
when somebody does something right I like to give them credit and this company Best Buy is the first
time I ever dealt with them but I walked in there and this young lady did absolutely an outstanding
job of providing a service I didn't know existed I didn't have to do nothing except sign my name and
initials on a computer pad as were going through the different menus of switching my service over
from Virgin Mobile to kudos and to walk in there and originally thinking that I was going to spend
$399 on a phone plus tax and actually walking out with a plan that is $10 cheaper after two
years and more features than what I had before for under 75 bucks was just incredible to me
and I mean yeah when you go into retail a lot of people are always worried about people selling you
stuff more than what you need and all this kind of stuff but for me I Best Buy guys nobody for
Best Buy has ever contacted me and say you make a video on that kind of stuff I mean I'm just a
small you know tiny little youtube channel right and but when I want to go get another cell phone
guess where I'm gonna go I'm gonna go to Best Buy because I can go there if this phone if I
run it over with my tractor I can go back there and get a phone that day and that's what I want
and virtual mobile I don't know what you're going to do with your policy of not selling cell phones
to people if there's breaks down I have no idea how that operates but I thought maybe you might
find some of this informative and for all of you that are looking for a cell phone that
works and does everything that you want this Samsung 850 does more than I can ever think of
I'll tell you that right now it's super fast it does everything I can possibly think of and for
the first time in my life I'm using this cell phone like a computer which most of you are so
naturally inclined to do being younger and for me if I can figure this out in my 60s I surely
allow you use my age or older can figure it out too so thanks for joining me here today you've
never seen this channel before you're welcome to subscribe and get real honest reviews Cheers
you