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CARLOS LAGO: Hey.
Carlos Lago with Edmunds here.
It's been one year of ownership with our Tesla Model Y
Performance performance.
What's it been like?
Do we still like it?
Would we still recommend it?
How many drag races has it won?
And what's in store next?
We're going to talk about all that in this video.
Before we do, give us a like, comment,
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As a quick reminder, we preordered this Model Y
Performance in March 2019.
It has a starting price of $61,000.
Now that price includes destination, but not
incentives and rebates because those change
depending on where you live.
As for options, we check the boxes
for the no cost performance upgrade, thus,
the performance "Performance" name, red paint,
and full self-driving capability, which at the time
cost five grand.
That brought the as tested price of this car
to $68,700 thereabouts.
Now Tesla continuously changes prices, range, specs, feature
availability, and so on for all of its vehicles.
Today's Model Y Performance at the time of this recording
costs a little bit less in terms of base price.
But the price of full self driving capability has doubled.
If we were to build this exact same car today,
it would cost about $72,000.
So what's it been like?
It's been fine.
Compared to other Teslas we've owned previously,
this one has spent considerably less time
at the service department undergoing repairs,
in fact no time at all.
So that's good.
But that doesn't mean it's been problem free either.
We'll talk about that later.
To answer the big question, though, do we still like it?
Would we recommend it?
The answer is a not very helpful, it depends.
Let's start with the good.
This thing is so goddamn quick.
For evidence, just check our growing repository
of drag race videos.
So far, it's a kill list includes a Jeep Grand Cherokee
Trackhawk, a BMW X3M, a Mercedes Benz GLC 63 S AMG, a Porsche
Taycan, and even our own Ford Shelby GT500.
Kind of incredible, right?
What's more impressive is some of those cars
are certainly quicker than the Model Y at the test track.
So what happened?
Well, those cars when they are quicker,
it's only when you get the variables right,
when the temperature's right, when the surface is right,
when the driver skill is right, when the launch control is
right.
Then you can extract all that additional performance.
The Tesla doesn't need any of that.
All you do is hit the go pedal and you go.
And that's what happens in the real world.
That shows up in drag races and that's fun, sure.
But it also makes for better power on a freeway onramp, more
control when you need to make a pass on a two lane road,
or when you need to squeeze in traffic somewhere.
It gives you more tools and the ability to do that.
And it doesn't require any special drive modes
or launch control or anything.
And it actually can also kind of be a problem
if you have impulse control issues.
But it isn't just the performance.
As we called out earlier when we first reviewed this,
this is basically a Model 3 that has more interior space
and more cargo volume.
And that makes it a more functional family vehicle.
But beyond that functionality in space,
there's also the endless doodads, and features,
and entertainment in this display screen
that's fun for the whole family, whether it's
the whoopee cushion, the sketch pad, the video game
emulator, or even the digital audio workstation.
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Smooth jazz.
This stuff's a lot of fun to mess
with when you're waiting for the charge to finish,
or when you're waiting for, I don't know, your camera crew
to finish setting up a shot.
Why does it take so long?
Romance mode.
The biggest advantage though of Tesla ownership
continues to be access to the supercharge network, which
to date remains the easiest and most consistent charging
solution you'll find when you're driving long distances.
We've tested a number of EVs that
rely on third party charging networks for the same duty
that the supercharger serves.
And often, we found these chargers
are difficult to locate in unfamiliar areas.
The biggest headache you'll find at a supercharger network
is waiting for an open plug on a busy holiday.
So what didn't we like?
Well, these 21 inch wheels and the suspension
they rode in on, I was admittedly soft on the ride
quality when we first bought and reviewed this car.
But after 9,000 miles, ride quality
continues to be the biggest complaint our team has
with our Model Y performance.
Are we whining?
Maybe a little bit.
But here's the thing.
These 21 inch wheels are heavy.
And they create big impacts over bumpy roads.
How big?
Well, our test team manager Jonathan
found out as he was driving over a bumpy road
while coincidentally rolling up the windows.
The bumps were enough to actually trigger
the anti-pinch built into the windows
so they don't crush your fingers when they're being rolled up.
That's how big the impacts are.
Now you might expect that kind of ride quality
with a high performance vehicle of some kind.
But I don't with a luxury compact SUV.
In fact, I don't even expect that ride quality
with sports cars anymore because I swear, our long term Corvette
rides better than this.
What else?
Well, then there's all of Tesla's missing promises
that continue to grow in terms of list
like full self-driving capability.
Its reactions to what's happening around it,
at least what it perceives happening around it,
are so different than what I would do
and what is actually happening.
It's an option we paid five grand for and now costs
10 grand if you remember.
And it doesn't exist yet.
Doesn't work.
Tesla continues to roll out updates and features that
are always in beta.
Currently in beta.
Navigate on autopilot, also in beta.
And summon is also in beta.
Navigate on autopilot for example
attempts to take control of the vehicle
while you're on the freeway managing speed
and where you're at in the lane.
And lane changes as well.
There's traffic and stop sign recognition
that will slow you down when it senses
a stoplight or a red light.
The problem is none of this stuff works.
In my hands at least, I frequently
have to intervene on the steering wheel
because the car has difficulty tracking lanes in a smooth way.
Or it applies the brakes or slow down unnecessarily
without reason.
And I can't make sense of it.
I live in LA.
I drive this car in LA.
This isn't the sticks.
This is major freeways used by tens of thousands
of people every day.
If there's any place where it should work,
it should probably be here.
And it's more confusing because I
see a lot of Tesla enthusiasts praise how
the car behaves in their hands.
And I wish we were having that experience with ours too.
And I also see a lot of people using
this stuff in a really dangerous way
like not sitting in the driver's seat.
And I find that scary.
Call me a Luddite if you haven't already in the comments below.
And if you're a Tesla owner and enthusiast who
enjoys these features and they work great for you,
that's awesome.
I wish we were having the same experience.
But I'm happy for you.
My concern, though, is for people
who are shopping for their first Tesla
and considering some of these features
and how they work in application.
And the answer is sometimes they don't.
Tesla clearly says these things are in beta.
You have to opt in to use them.
They show on their pricing that full self driving capability
doesn't really exist yet.
The challenge is when you spent $5,000 to $10,000
on that option, you're going to want to play with the features
when they show up.
You just have to remember, these cars don't drive themselves.
They may one day.
They don't right now.
This is emergent technology that you can't blindly trust.
And you shouldn't do stunts with them
just for social media clicks.
How about recalls?
Well, there are two open recalls for the Tesla Model Y.
One is for inoperative trailer brake lights
and the other is for loose bolts on the front upper control
arms.
That's right, loose bolts on critical suspension components.
Fortunately, neither apply to our car.
And that suspension issue seems to apply to only a small number
of Model Ys.
Also, if you've been watching the news lately,
you'll see Tesla has been making some rather eye opening claims
about what constitutes where items
in its conversations with the National Highway Traffic Safety
Administration, the federal agency that oversees
recall efforts.
That's a topic for another video and definitely worth
further research.
When it comes to maintenance, well there hasn't really
been any because this is an EV.
And there's nothing here to maintain.
That said, this car hasn't been totally issue free.
Small things have cropped up like panel gaps that
appear to get worse over time maybe,
the back seats have developed quite a rattle,
and they're also no longer evenly aligned
next to each other.
I just noticed too that our passenger fog
light appears to have gone into winter hibernation mode.
Come on, buddy.
Come on out.
It's time.
I need you for the fog.
Let's talk more about these wheels.
This is our fault, but these wheels are magnets for curbs.
Yeah, drive more carefully and all that.
We do when we're in our Corvette.
- [INAUDIBLE] flyer this time.
Come on.
CARLOS LAGO: Or our GT500.
Those are special cars.
Let's face it.
This is a family SUV that does family SUV stuff.
It's not going to receive the consistent level of caution
that we're going to give to cars that we
don't drive as frequently.
And that's just the honest truth I
take blame for the first damage on these wheels.
I thought I dropped a tire just a little bit while driving up
a curvy road.
And no, I destroyed the tire and put a big chunk in the wheel
itself.
After 9,000 miles of use and this vehicle
going through a lot of hands, these wheels
have rash all over the rims.
Look, kids.
Tire sidewall isn't just good for ride quality.
It also protects you from certain embarrassment too.
What?
It can't be any worse, can it?
Maybe I should do my eyebrows next.
SPEAKER 2: Carlos, it looks terrible.
CARLOS LAGO: [SHUSHING]
Last thing about wheels and tires, we did get a flat at one
point which gave us the opportunity
to interact with Tesla's service department.
And that actually went really well.
The editor who noticed a flat, the car was at his house.
He called the service department.
They offered him the ability to tow the Tesla to the service
department and they would give him
a loaner wheel and tire while they repaired that wheel
and tire.
Or he could wait the following day for a mobile service
department to show up, which he did.
Because it was at home.
Mobile tire service showed up, patched the wheel,
and was gone in a couple hours.
And I think it costed like $78.
So a really easy process.
Has anything else gone wrong?
Yes.
The screen on our Model Y has died multiple times
in the hands of different editors.
The people who've had it happen to them
just say the screen just slowly fades to black
and you lose all functionality.
Of course, everything is controlled through this screen.
The way you restart it is you pull over,
foot on the brake pedal, and hold these two
buttons for about 10 seconds.
And after a while, the screen comes back to life.
You just have the power cycle it much like you
do your phone, your Playstation, your Xbox, your router,
your modem, your Apple TV, your Roku, your Amazon Fire,
your PC, your tablet, your laptop--
Getting back to cars, we've experienced a lot of screen
failures with modern cars.
As unfortunate as it is to say, it's just a fact of life.
As these things grow more capable, and more powerful,
and more sophisticated, there just
seems to be the higher chance that they're going to restart.
One of our biggest frustrations with Tesla I should say
is that when this screen dies, when you have to restart it,
it takes all the controls with it.
There's no physical controls to rely on.
You can't control your media, you
can't control your air conditioning,
your seat heating, your nav.
All that's gone.
So when that happens, you have to pull over
and do that restart.
And that can be a major annoyance when you're just
trying to commute to work.
How have the consumption and range been?
Well, the EPA rates the 2020 Tesla Model Y Performance
at 30 kilowatt hours per 100 miles and a range of 291 miles.
After 9,000 miles, we aren't even close to that average.
We're closer to 41 kilowatt hours per 100 miles.
Now yes, this Model Y has done way more
drag races than your typical long term vehicle.
But this higher consumption is something
we've also noticed with previous Teslas we've
owned like our first Model 3 and our Model X. The best
range we've achieved is 263 miles after a full charge.
But remember, the advertised range is 291 miles.
Also remember that Tesla recommends
charging to 90% of the battery.
So your max range is actually going to be 10% less than 291,
advertised at least.
In the real world, it's even worse.
Not only that, but the range situation
is different from what we see from other EV manufacturers who
generally underreport their figures.
We know because our EV rating process includes a real world
drive loop.
You can see the results at the link below.
So our one year ownership update is a bit mixed.
We love the functionality and the performance.
But we don't like the ride quality and those wheels.
We love the charging infrastructure
and the technology until it stops working.
Would we recommend this car?
We'd tell you to go look at a Ford Mustang Mach-E first.
But there are still attributes about this Model Y
that are worth close inspection.
As for this particular car, we're
probably going to do some more drag races with it
and hold on to it until our Cybertruck is ready, which
might be this year hopefully.
Maybe.
Guys?
Thanks for watching.
As always, leave a comment below if you like this video.
And if you don't, go for it too.
Also like and subscribe.
And visit edmunds.com/sellmycar to get an instant cash offer
on your car.
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