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ALPHA DOSHI: I'm very pleased to be in this session
with hearing all the wonderful stories from other speakers,
indeed how Google Cloud is being utilized.
And I thought it is important for us at Philips as a health
care sector to also implement some of those things real life.
So indeed, this is indeed a good learning session for me also.
I thought that would be interesting to share
some insights.
I'm the group CIO of Philips.
We have three, four businesses that we
are handling in personal health, connected care,
and really trying to bring together diagnostics imaging
and other applications to the patient's medical industry
all together.
But more important is, how do we work effectively
with our partners so that we can all
make healthy living a success?
Doesn't that appeal to each one of you?
Healthy living, right?
It's about you and I and how we can do different things
during this journey.
So what is interesting to me is really getting on the plate,
how are we leveraging the Cloud?
So we have something called HealthSuite Digital Platform
that was implemented a couple of years
back as we started thinking through the journey overall,
that there is a full ecosystem in the health care
sector of insurers, of payers, of hospitals,
diagnostic centers, and, of course, self care.
When a patient is, at times, in the senior citizen
stage or is in the ICU, where they do not
wish to be in the hospital.
They just want to be at home, in the comfort zone of the home.
How can we bring the services together?
And all of these things prompted us to think
about what is called always on.
So you need to have access to good health care services
and also have the ability to give the feedback loop as such.
And that's where the entire Cloud journey began for us,
where we said the personalized connected services is something
that will allows for that feedback loop to happen.
And indeed, when working through the developments
that the Cloud providers like Google are giving to us,
I think this is wonderful.
So if I look at it not only as an industry domain in health
care that we are thinking through these kinds of problems
and use cases, but also the fact that around us,
technology is changing significantly.
And if you see the horizons from horizon 1
to maybe the n-th horizon, and the chat
boards the Cloud-based ecosystem can provide, for example,
the deep learning that is needed in order
to give an insight which will allow
for the technology or the smart technology
to be really leveraged in a health care environment
is immense.
So if I just take one of these examples of smart technology
where AI bot services is going to be extremely useful
is in the clinical environment where
there is a help that is needed.
And if we are able to take up the symptoms from a patient
and holistically create a database that
allows that particular data to be shared with various service
providers, physicians, and hospitals,
and make the electronic medical record, which is called the EMR
sector, to be a reality, that would
be a big success for all of us.
It's really having real-time information insights
that is needed.
We even think about digital coaches, concepts
of digital coaches, where we have a product which
is called Sonicare toothbrush.
I don't know how many of you use that, but I hope--
yeah, that's one show.
Good show of hand from Tarik.
There you go.
Can I have a show of hands for the Sonicare toothbrush?
Excellent, excellent, yes, yes.
That's what we needed, right?
So we get that feedback loop going from the toothbrush,
whether you're doing a good job of covering
all those ends in your mouth or not,
and making sure that those insights can be fed back
through the Cloud environment, no matter
which part of the world you are living in.
That's real life, day to day type of changes
that we can bring to you through these digital coaches.
Take another example.
And I love it because e-commerce has been growing like anything.
And when you think about e-commerce,
I always think about, OK, we are--
say you are dealing with an asthma patient.
And an asthma patients, say, needs effectively
to be treated, you need air humidifier.
So if the patient data for the asthma patient
can be collated-- as a human being,
there are different components that
have to be collated from a data insight
standpoint and a recommendation engine
to be connected through the e-commerce online platform,
where recommendation would be to buy an air humidifier,
or you leverage something like an air humidifier,
then that connects the whole solution dot.
And that's the journey we are towards.
And I bet Cloud providers like Google
would really be very, very helpful to all of us.
And I'm extremely thankful to, of course,
the platform that has been launched, because then we
don't have to think about constraints
from what kind of a hybrid Cloud environment we are carrying.
I think IoT is a much-used word.
What I'd like to introduce to you
is IoMT, which is Internet of Medical Things.
And this whole ecosystem of smart devices with the medical
things-- because a medical industry--
if I consider this side as the medical side
and this side as the IoT side, both
have to merge and provide the connected solution.
And so that's where, see, the connectivity
is about not just hardware and software design,
but actually bringing the innovation services.
And for health care, I would say that this is so much needed.
Our whole connected health care system, like in an ICU
for example, how you see the seven monitors in an ICU.
All the inputs and insights from those seven monitors, the data
has to be connected through real-time software
and provided to the physicians.
And so finally, I'd like to say that the Future Health Index
findings are of great value.
We clearly see that for us to be very high in the Future Health
Index of what Philips does, we do see that Cloud is there
and is very much needed with all the enhancements of AI
and machine learning as such in order
to really give connected care, this whole connected care
technology a successful value-add initiative
for each one of us to leverage.
So I look forward to this journey
with all our Cloud providers.
And thank you, Tarik, for inviting
us to share some of our needs in the health care industry.
And I look forward to working with many of us together.
Thank you.
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