what's up guys thank you for joining me
for a new video today i'm joined by phil
from the money game what's up phil
what is up everyone on the ryan hall
channels get to be here
and yeah thanks for having me yeah man
i'm happy to have you on the channel
finally um back when i did
an interview for your channel you read
like a thousand subs now you're actually
like 13
000. it's been a crazy ride man i'm not
gonna lie it's been crazy
dude time's flown by too when you think
about it like i feel like we were both
doing daily videos so
um i've been subscribed to you so i know
i see the pop-ups every day
yeah been a good year for print on
demand though yeah it's been it's been
crazy but because of obviously
everything with the
virus i know you like to call it the
cervezas virus everything's been crazy
but for those doing things online
it's not been too bad yeah man i agree i
agree and it's been forcing more people
to like kind of take online business
more seriously like whether you like it
or not so
um but today let's talk redbubble
you're like the redbubble king in my
book man so
people been in my comments people put in
my facebook groups talking about
tag spamming and they said specifically
i needed to get you on to talk about it
so
can you enlighten me like i've
definitely seen tag spamming before but
i didn't realize that it was so
prevalent you know i don't spend that
much time on redbubble looking at other
people's stuff
and uh apparently it's getting out of
control so what's going on with that
so pretty much of tag spamming for
anyone who doesn't know what it is it's
when people
are pretty much using the same word and
repeating it over and over again for
example if we were to use
let's say i love dogs someone would
write i love dogs 20 times
and that will be one tag and then
they'll repeat the same process
right i love dogs 20 times pretty much
spamming the tag section
now uh the main reason people are doing
this is because it allows them to rank
on the first page
and then the main downsides is for
everyone that's going about it the right
way
they're not then being found by people
and overall it's just a whole
big problem that redbubble needs to fix
and
in regards of things people
can do about it i mean ryan you've
probably seen this i did i made a video
with the
click to twit i saw your video man yeah
we'll i'll plug it in the
description so you guys want to check
out phil's video also show his channel
some love he's crushing it with
print on demand content and a lot of
good redbubble content as well but yeah
tell them about the the twitter link i
already sent the tweet out to redbubble
ah thank you and uh yeah as for the
click to tweet link
what i pretty much did i put a link a
pre-written tweet pretty much to allow
the guys at redbubble to know that this
is
a problem uh so far i've noticed a lot
of people have been sending it out to
them
and hopefully that will allow this whole
thing to be fixed
and the main reason it's pretty much
been frustrating me
is because i've been noticing a lot of
people in the redbubble community
especially
talking about how this is affecting
their sales how
pretty much they feel that their hard
work is not really leading anywhere
because
designs aren't being able to be found
and even one of my own shops because
i've got
a few shops some of my main shops
haven't been affected by this because
redbubble sees them as established so
anything i post in them
for the most part will either hit the
first or second page
but for the newer shops or the new shop
that i created i've been noticing when i
post something
it's now landing either on the second or
the third page
and this is due to the fact that
everyone who pop up on the first page
is tag spamming so in its own way
it's becoming a virus on redbubble
and yeah we just i just hope we can fix
it and they can pretty much
sort it out because it's getting a
little bit crazy
yeah man i hear you and it's like
thinking back to my
you know what i was a web developer for
like eight years nine years
like it's not even that hard to stop
you know you could you could write that
code in five minutes
you have a clue like what you're doing
to to prevent it you know and you could
do it
you could do it on the client side and
on the server side so like if anybody
knows how to kind of hack in the client
side
you could easily just count the
recurrence of a word and
then look for the comma and say rejected
you know don't count that and
and the crate and the crazy thing uh
about this whole thing is the fact
redbubble owns tea public for anyone who
doesn't know this
and with tea public they have a system
in place where you can't repeat tags
you can't spam tags and they allow you a
maximum of i think it's 15 tags
now all redbubble needs to do is to
pretty much go into the
obviously background go into the coding
that you're saying take that information
if they need to
and just place it on redbubble and
problem solved
but it looks like they just don't want
to do that for whatever reason
and to be fair i think it's pretty crazy
it's something like you're saying they
can easily fix it
and i'm hoping with all these messages
they're roof season
from people it will kind of push them
and leave them with no
option but to fix it dude i hear you and
um i'm looking over at my side monitor
like
their market cap because they're
publicly traded
they're a 1.6 billion dollar company
right now as of today you know what i
mean it's like
if if you are valued at a billion plus
dollars
and you can implement this sort of a
code change
with minor minor you know
chances of messing up anything else just
get it done
you know like i think the tweet thing
though was a great idea and um
you know i know you also had somebody in
your facebook group reach out to
redbubble support and they had gotten a
response a little bit of a mixed
response do you want to talk a little
bit about that
yeah yeah so i hope we can get it up
and uh whilst we're getting it up i just
want to say
yeah yeah you can share it now and then
i'll jump straight into it
so here this is a screenshot of someone
on one of my redbubble facebook groups
who was pretty much talking about their
experience
with the redbubble support team so i'm
just going to click
onto the email they sent but before i
actually read into that
i just want to say just to preface
redbubble recommends people to use
15 tags and within those 15 tags it has
to be
relevant keywords that people in your
audience will look for
and obviously that kind of takes away
from using things that spamming tags
because that's not
in their rules and regulations but
nevertheless this person here so lily
from the group
um emailed them pretty much asking about
clarity
and what's considered as tag spamming or
inappropriate
tagging and uh without going
too much into her email i'm gonna go
into the response
that she got from the support team which
even till
now i pretty much see is pretty crazy so
uh this person stefan or stephen not
sure what his name is
uh pretty much responded saying thanks
for reaching out to us
i do understand your concern i'll be
happy to help
and then goes on to just explain
the definition of tag spamming so not
even answering the question so
it says their spam tagging systems allow
users to interact
proactively or annotate a poor resources
with descriptive strings
which are called tags so without even
getting any further
instead of answering the question this
guy has probably gone on a dictionary
and just searched up what spam tagging
is which is
pretty crazy coming from the support
team but
little things like this in my opinion
are kind of you know
taking away value from redbubble and as
someone who does quite well on red
bubble i don't want to see
the platform fail so hopefully videos
like this can allow them
to improve this like you said yourself
they've got the money to do it
they just need to do it
i agree man i agree so yeah that's a
little bit uh
not not ideal i don't know how else to
put it that their support i mean
you know and it's like with support it
just seems like this year man like
me selling so much on amazon and amazon
seller support is like notoriously
unhelpful
like you can reach out to them ask
something and
you just get like they literally like
there's a little help search bar in the
top right corner of seller central
and all they do is they type in like the
primary word
to describe what you're asking and they
just copy paste the like first four
links and that's and they hit send and
they respond
wow so so it's something that's common
with the big print and demand companies
apparently
apparently like etsy support is also
being like
i think they're that team is being cut
down you know and like they used to have
a support phone line and now
you call and it's under the you know
covet 19 protocols it's like all these
companies that never cared about
having a good customer support
experience are just like oh perfect
put in an audit put an automated
response yeah like dude covet 19
we can't respond anymore it's like oh
yeah problem solved
but that's the thing with big companies
big companies who always try to find a
way to continuously
make more money by automating more
things and cutting things down i mean on
a
smaller scale if you're one person
automation is great i mean this is
something you talk about yourself
but when it comes to these big companies
i mean they've got the money to fix the
problems
so it only makes sense to kind of work
on your investment i mean the whole
thing blows my mind
so what are you thinking like we should
do in near term should we
should we play the game in air quotes
and
you know tag spam like should we should
we test
should we do a single test submission in
a really competitive niche
and see if it works or should we just
stay away
and i mean we already know everybody
here that has a twitter account that's
watching hopefully you can just click
the link i'll put a link to it in the
description the one that you had in
yours
that way you can just click one click to
open twitter one click to send the tweet
to redbubble
and we'll see how many people we can get
to petition them to fix this problem
i mean to answer your question
personally
i do not think people should play the
game because after
obviously the videos i've made others
have made covering this
if redbubble do decide to respond to
this and fix
this if you play the game one your
designs can get taken down to
your shop can get taken down so i
wouldn't suggest people play the game
but i would suggest for people to be
creative with how they tag
so do not use spammy tags but
try your best to be creative with the
main keywords you're using so for
example if you make a shirt in the dog
niche
and it says i don't know uh poodle
dog mum make sure that with that title
you're somewhat using it in the tags and
being creative with it
because from what i've noticed you know
little things like that
allow you to still kind of be
competitive
when it comes to whatever niche you're
trying to get into
compared to where in the past if you was
doing
a design on you know a dog you could
literally put
dog pet uh dog mum
you just need to be more prominent in
regards of the
main keywords that you're using i think
that's the only way around it at the
moment
right i hear you yeah and what's it's
just interesting because i've talked red
bubble tags before and it's like even
the
guidance from redbubble can be
contradictory at times so it's just one
of those things where
maybe they're just not that well
organized internally you know and it's
not like i mean i worked for a software
company for
the last like five and a half years
before i quit my job and it was like
dude even though the company was like 20
to 30 people
like ranging and we could walk over to
each other's desks
in like like 10 seconds there was still
dysfunction like even in a company that
small
where we're that close together like the
people responsible for doing
documentation
couldn't like you know it's just one of
those things i'm sure everybody that
works like in software
has probably heard similar stories like
even if they go ask the engineer
like hey how does this work the engineer
might change it and forget to tell them
to update
the documentation and it seems like
people might have a problem like that on
their hands where there's definitely a
change that needs to be made and then
some documentation needs to be updated
personally i think it's money and for
red but i think
they're seeing these people are making
their money
so they're overlooking the fact that
they're using spamming tags
spammy tags because obviously the
money's coming in so for them they're
like okay
if no one complains about this then we
just leave it there
but unfortunately we've kind of put a
screw in the works with all these videos
people have been making
so hopefully that causes them to kind of
fix the issue
i'm with you man so in 2021 let's get
redbubble to fix the spammy tags and
then i also saw
shimmy morris drop a video yesterday
where he was like going through the
trending shirts he's like what the heck
is this and like
the shirt that he clicked was like
infringing blatantly on like the yankees
dragon ball z and like something else
like supreme
it was like only one shirt and it's like
all right we got to get those cleaned up
too because i
i swear somebody somewhere had a link to
a website and they're like filing a
lawsuit i think against redbubble
for all of the like ip infringement
going on so or at least they're
collecting interest i swear
i saw that unless it was like in my
dreams but you know that's what happens
if you allow the rampant infringement on
your platforms unfortunately so but the
sad thing is redbubble have the money to
fight that they'll probably win
but instead of using that money to fix
their site
they're gonna uh it's just the whole
crazy thought and
i saw shimmy's video as well i mean his
input and the whole
topic was great and yeah a lot of energy
there as well
yeah well hey we're doing good stuff i
feel like trying to
uh not only help people like learn the
markets make that first sale
build a recurring passive business
through print on demand on markets like
redbubble but also
um you know i really respect that you're
taking the time and effort to put
together kind of like a grassroots
campaign
to um better the platform for the
sellers that want to be legit so thanks
for doing that phil
ah i'm just doing what i can this is
gonna be a little bit random i don't
know if any of you guys
have seen planet of the apes but in the
movie there's a little illustration
where his one stick
shows that it breaks but if there's a
lot of sticks obviously they don't break
so i pretty much thought to myself if we
go to redbubble as a community
they can't not listen to us pretty much
so hopefully it works
yeah man hey well everybody thanks for
watching do your part hit that link in
the description
tweet at redbubble and then also show
phil's channel some love the money game
i'll put a link to that as well and phil
thanks for being here man
thanks for having me man