hello everyone in this video i'm going to cover royal grocery customer app along with the royal
grocery agent application so let's start with royal grocery customer application so this is the
five icon of the application after that you can see the home page of the application the
various options are available over the home page of the application
such as you can see the location my current location at the top of the application then after
you can see some floating banners right then after moving forward these are the business categories
and then the stores are listed over the application so you can see the status of the store
with the ratings either they are new or not at the bottom you would be able to see the cart option so
in the cart you will be able to find the items you will add on your cart and the post you can see the
trending post you can invite your friends you can create the posts you can ask the questions
to the public of the application then in the orders button you would be able to see your
order history right you can see you can cancel the orders you can see the details of the orders
right the status of the order you would be able to check from here itself
then in the others button you would be able to see the profile of the user
you can change the password you can share the application with your friends you can read out the
terms and condition about us and privacy policy of the application you can see the epic subscription
plans activated for for this user along with that you would be able to see the subscription plans
available for the application right you can chat with the admin as well you can share the queries
with admin right whatever loyalty points have been earned by this user you would be able to find over
here then you can share the feedback regarding this application regarding your experience right
you can write the suggestions for the admin so that they can improve it at their end well it
could be either the flow of the application it could be regarding the delivery right hygiene
any anything right now moving towards the flow of the application so as a customer i can select the
store then i can see the details of the store such as email id phone number and the location of the
store then the status of the store either it is open or not then i can chat with the store as well
finally i would be able to see the catalog available catalog added by the store so these
are the business these are the categories and then these are the products added under each category
i can add the products into my cart then i can finally click on proceed so at the time of proceed
i can see the price detail i can see the bifurcation
such as subtotal delivery charges tip charges tax store service charge duality discounts etc
i can choose a payment method it could be wallet it could be debit cards or cash on deliveries
for now i am selecting cash on delivery method i can change the delivery address as well from here
so either i can go for my current location i can search for the location or i can pick anyone from
the already saved addresses so we are using uh jio coding method right so whenever you will select
address or add address it will automatically get added over the application so for the next time it
will be in the saved list of the addresses finally i will click over the order now button and so once
i will place the order i will get the message that your order has been placed successfully
now i can see the orders i have the option to edit the order
save the details or cancel the order finally i'm saving the order details
if i will click go to the order section i can see that in details regarding the order i can see the
statuses of the order whether it is confirmed or not at each step i will get a notification that
yeah your order has been confirmed your order is in store is on the way or it is delivered right
so now moving towards the admin panel if i will go to admin panel i can see the orders
which has been just placed so in the admin panel i'll show you how this order has been placed and
finally i will accept the order from this admin panel so here you can see the pending
active or history of the orders i would be able to see as admin so either admin
can accept the order or the merchant can right so currently i'm accepting this order from the
admin panel so at the admin panel you would be able to see the various details regarding the
order then i can confirm the order i can mention a preparation time or i can go with the default
time as well right so once the order will be confirmed it will be in the active stage
so in the active stage i can assign a agent or the system will automatically assign depending
upon the nearby availability of the driver right so for example i'm assigning this up on call
the agent name right i'm assigning this tasks to him now let's jump towards the agent application
so in the this is the splash screen of the agent application this is the fab icon so as an agent
i would be able to see the active orders here as you can see the order which is just assigned
i can see the details over here right i can start the tasks like and i will get the direction which
i need to travel to to just pick up right so i will get the direction towards the vern stores
where i need to go to pick up the order and then finally i will deliver the order on to my customer
once i will reach there i will be able to click on in store option right so currently i'm not at the
location so that's why i'm not able to click over here but as an admin i can change the statuses
right i can change the status at any point of time and let me click on the ready to be picked
so status now has been changed now in the order section i can see the items are ready to be picked
right now as an agent i can display the status to the on the way right so now i'm on the way
similarly at the same time the customer would be able to find the order details orders
status confirmations right as a customer customer can chat with the agent as well right he can write
any messages to agent over the application itself he can also track the orders over the map right so
this is my current agent's location right so he can see where the agent is right now and as an
agent i can also travel to the customer right and once i will deliver the order i can mark myself
delivered right then finally the customer will get to know ya that the status has been delivered
i can read the agent i can read the store right depending upon this means order process
finally i have the option to reorder so if i want to repeat the order
repeat the same order right i can click on the reorder button right and the items will
get added to my cart right and then after i would be able to place the orders again
so this is it regarding the royal grocery customer application as well as agent application thank you