(Intro music)
Planet Dolan
From trying to cheat the store, to forgetting where they just put their change
the Planet Dolan crew reenacts some of the best true stories from our subreddit
about the dumbest things we've seen customers do.
I'm Hellbent and today I'll be your narrator.
Number ten was submitted by Bulbasaur1500.
Dolan worked at a gaming store and a customer tried to sell off her 'Pokémon Red' game except the cartridge wasn't 'Pokémon Red'.
It was a Gameboy Color cartridge painted red with a post-it note taped on the front with the words, "Pokemon" written on it.
Needless to say she didn't get a refund.
Plus they had to kick her out because her goblin of a kid who looked like 1 or 2 was knocking over the merchandise.
Number nine was submitted by Mote-of-Lobross.
Mkylem worked the video game counter at a toy store in a mall back in 1999.
On the counter next to him was a VCR-TV combo, which played demo tapes they occasionally got from game manufacturers.
One day a woman brought in a fancy remote-control airplane kit to be rung-up because the regular counter was busy.
Mkylem rang it up and $200 popped up on the register.
The lady had a fit and pointed to the $5 price tag on the obviously not $5 remote control plane.
Mkylem told her, "Sorry, but we go by with what the UPC tells us. My apologies if someone mistagged it."
That didn't deter the woman as she wailed and gnashed her teeth at him for over twenty minutes saying,
"It's illegal to sell anything for any price other than what's on the sticker!"
Mkylem stuck to his guns and repeated that they only go by the bar code and not the sticker,
because he wasn't gonna let that bitch walk out with a two-hundred dollar item for five dollars.
Finally, his boss stepped up with two video tapes, popping one into the VCR-TV
and showing the security footage of her in the action figure aisle picking a tag off one toy,
then he took the tape out and stuck in the other one that showed her scraping the tag off the plane and
sticking something in its place.
Then he told her, "So, I guess that's not you there? Swapping out the stickers thinking this would really work?"
She threw the plane on the ground and stomped out of the store.
In doing so, she broke it, so they had mall security track her down.
She ended up having to cough up the two-hundred dollars for the now broken plane she tried to scam them out of.
Number eight was submitted by PheonixEsper.
So, Dolan's brother worked at an Arby's, and apparently there was this guy who called to ask if they could deliver.
Dolan's brother said "No", and that would be fine and dandy, if he stopped...
but noOo, he called every day asking if they delivered.
Dolan's brother always said "no".
Then he'd call AGAIN and ask in a $#&^ accent of some sort...and he'd tell 'em again...
"This is an Arby's, we don't deliver."
When his manager picked it up, the guy calling asked in a dumb accent...
"Hey, do you guys deliver?"
His manager replied, "No, and we have a caller ID. We know it's you, so STOP!"
He didn't call back ever again. But this had gone on for like two weeks.
Number seven was submitted by paraMOMal.
Honey Bits worked tech support for a company that sold Tax calculation software to accountants.
This was in the late 90s
so it was pretty new technology and many of their clients were older.
One of her first calls was from an elderly gentleman
who was very nice and patient and he told her that the forms weren't being filled out as they should be.
Honey Bits went through the simple fixes,
then the advanced fixes,
uninstalled, reinstalled, and after about three hours on the phone
she just didn't know what to do.
She was pretty savvy with computers and software
so Honey Bits knew she wasn't missing anything.
The old man seemed to know enough to do the basics
so she was confident he wasn't doing anything that could have been overlooked.
After reinstalling, Honey Bits had the gentleman literally tell her his every move.
Turn on the computer, move the mouse to the program icon
click twice on the icon, move the mouse cursor to the start icon
open the form, and click on the first box.
He then said "Nothing happened" when he clicked on the form
She asked him if anything was happening on the screen.
What he told her next solved everything in a second.
"On the computer screen?"
"I thought the mouse printed everything onto the form itself."
Yep. He had the computer mouse on the paper tax forms
expecting the mouse to fill in the forms by printing on them.
Number six was submitted by Fieryretribution.
Nixxiom worked for Sears back in the early 90s
when computers were just entering the mainstream.
He had a customer buy a brand new 'Packard Bell' for almost $2000 only to return it two weeks later.
She complained that the clothes hanger was broken.
Nixxiom couldn't figure out what she was talking about
so he took it out of the box and got it set up.
He had her show him exactly what was wrong.
It turned out she had set the computer sideways on her desk
and was using a hole in the cd-rom drive tray to hang her dry cleaning.
The weight of the dry cleaning broke the tray.
As an idiot tax, Nixxiom went ahead and replaced the cd-rom drive
then asked if she'd like to buy one that she could set on the side of her desk instead.
She actually bought an external cd-rom drive at a nice hefty $120 just to hang her dry cleaning on.
Number five was submitted by Lady3761.
Ladybot and her fiance one day decided to go to McDonalds for lunch.
Now this was when they had the 'Onion-Swiss Burger'
They were chatting when they heard a lady talking REALLY loudly to the employees.
so Ladybot and her fiance stopped and listened.
Apparently she had ordered an 'Onion-Swiss Burger' and wanted no onions on it.
She came in mad because there were onions on the burger.
If she just wanted a burger with cheese, there's a thing called a cheeseburger!
Number four was submitted by Explosivo25.
Slapped Ham has worked at two different fast food restaurants
so he's seen his fare share of weird and stupid customers.
By far the dumbest order he's ever had happened at his first job.
An old man came in and ordered a hamburger with cheese.
Since the only difference between the hamburger and the cheeseburger WAS the cheese
Slapped Ham just tapped the cheeseburger button.
When he read the old man his order
he got all pissy that cheeseburger was typed instead of hamburger with cheese
Slapped Ham explained to him several times
that a cheeseburger WAS a hamburger with cheese
and that he'd get the exact same thing regardless.
But he refused to listen.
He WANTED his hamburger with cheese
and he would be damned if he had to be corrected by a then 17-year old, working minimum wage.
At some point Slapped Ham was so fed up with him
that he ended up going back into the order
voiding the cheeseburger, and punching in a hamburger WITH cheese...
which automatically changed to cheeseburger
because apparently the register's more reasonable than an old man.
Surprisingly, the old man didn't complain about his receipt showing that he HAD ordered a cheeseburger.
Number three was submitted by KenTheNoun.
About two years ago,Tolup was working a temp job as a bagger at a grocery store
and one day this EXTREMELY fat woman in one of those motorized shopping carts came to the register where he was at.
He didn't know how,
but she somehow managed to fit a regular shopping cart's worth of food into the motorized cart's tiny basket.
She handed him two reusable bags
then she was after Tolup "Fill those two bags" and started to put the rest of her food into a plastic bag.
After he did that she screamed
"WHAT THE HELL ARE YOU DOING?"
He simply said "Excuse me?"
She then shouted
"WHY AREN'T YOU USING MY BAGS?"
He pointed out that there was no more room.
She then gave him a glare like it was somehow his fault that the reusable bags had limited space.
She then shouted "GO AWAY, I'LL DO IT MYSELF!"
So Tolup let her...and guess what?
She had to use the plastic bags.
*Growling - I'M SO ANGRY - *
Number two was submitted by QuantumWill2.
This one time an elderly lady was in front of Pandora in a supermarket.
She had just bought three carts worth of apples and then proceeded to pay with five dollar bills.
After the clerk gave the change she put the change in the purse.
Right after that she started having a fit because her change was not in her wallet.
The cashier, who didn't see where the change went,
tried to calm the woman down but she seemed on the verge of a COMPLETE meltdown.
Another person stepped up and explained that it was in her purse,
but it was clear this man didn't know how to speak English very well
so he had to resort to miming out the act of opening her purse.
The woman SCREAMED at the cashier and the man until Pandora stepped in and said that it was in her purse.
The woman thanked her, said "Sorry" to all of them and left without her apples.
What's the dumbest thing I've ever seen a customer do?
One night at the bar I was taking out the garbage.
Not my favorite thing to do,
those bags way upwards of sixty, seventy pounds and you gotta huck em over into the dumpster.
So, as I was prepping the bags up, getting ready to huck them in the dumpster
a customer approached me drunkenly and offered to help
I politely rejected the offer because it's a lot more difficult and dangerous than it looks.
So, he was insisting and insisting, begging for me to let him help.
and I figured well, this is getting agitating, I'll just let him lend me a hand, why not?
Now, right off the bat I warned him, these are VERY heavy, you need to be very careful when you throw them
and they're full of glass and liquid. Be careful.
The first one he hucks at the dumpster manages to land in and I'm thinking, "Hey, maybe this isn't so bad..."
But he kinda overshot his second throw and the garbage bag landed on the rim of the dumpster.
I told the guy, "Hold on, let me go get a broom so I can push that into the dumpster."
"Don't worry about it, this is very easy, no big deal."
He immediately says in a very drunken voice, "Don't worry about this man, I got it, it's no problem."
I immediately turned around from trying to grab the broom to try to stop him from doing what I knew he was gonna do.
But, I was too late.
He tried to push in the garbage bag using his bare hands.
(Keeping in mind these are full of broken glass)
His hands got lacerated with little tiny shards of broken glass stuck in his fingers.
I had to spend the next twenty minutes picking little slivers of glass out of his hands, sanitizing them, and wrapping em up like he's a #$@ing mummy.
From then on I never accepted any help from people wanting to do the garbage, it's just too #@$ing dangerous.
Huge thanks for the folks over on our Planet Dolan subreddit for submitting their stories.
We have another question for you
What was the worst experience you ever had as a customer?
Let us know on the Reddit page I linked below and you might be featured in a future countdown.
That's all for now, so, thanks for watching and I'll see you next time.
(Outro music)
.... *Sound from another Planet Dolan Clip cuts in* ... A pretty unfortunate thing happened to him while he was at school.
.... *Sound from another Planet Dolan Clip* ... He was walking down a crowded hallway during recess and two of his teachers was standing there talking to each other.
.... *Sound from another Planet Dolan Clip* ... Just as he walked by them he had a horrible feeling in his face...