The Sales Team at Visioning corporate has decided to modernize their Sales
ecosystem by subscribing to Oracle Sales Cloud for their Customer Relationship
Management requirements, and acquire Oracle CPQ Cloud to reduce
sales cycle times for their quote-to-cash process. Now they now need to integrate
integrate this data with their on-premise Oracle E-Business Suite. They’ve chosen Oracle
Integration Cloud Service, or ICS, as their strategic platform for this integration.
ICS will be used for bidirectional data synchronization
between Oracle Sales Cloud, CPQ and EBS. This demo illustrates how an opportunity can be
converted into a quote, then an order with just a few clicks using ICS.
After Gabriel, the Sales Rep, logs into Oracle Sales Cloud, he creates a new opportunity.
He enters information for the opportunity, and adds the associated products to complete the
opportunity configuration. Next, Gabriel creates a quote for the opportunity.
This will seamlessly bring up the CPQ cloud. Data exchange happened automatically.
For example, You can see the customer information and opportunity name are
retrieved from the sales cloud. Also, the transaction Name and Transaction ID are
populated automatically. The current net revenue looks good. So Gabriel submits the quote.
He returns back to the Sales Cloud to check the opportunity list.
The summary of the quote is sent to Sales Cloud automatically.
The quote configuration is completed.
Gabriel presents this quote to the customer and after negotiations, the
quote is accepted. A new Sales Order is created in E-Business Suite. Gabriel can
check the details of the Sales Order. Now, when the customer calls Gabriel for
for details on where the order is, he calls the order management team and quotes the
order number in E-business Suite. With that, the details of the order can be retrieved immediately
Now, let’s take a look at how you can build this integration using ICS quickly
and without any coding. Bob, the integration designer of Vision Inc.,
This console is the one stop shop
for designing, monitoring and managing all your integrations. From the
landing page, Bob can perform one of the following tasks: Create connections to
various SaaS and on-premise apps. Build integrations between connections.
Or, monitor transactions through the dashboard. Bob starts with the Connections.
Oracle Integration Cloud Service provides you pre-built connections.
These include connections to Saas, on-premise, and social applications, and more!
You can also review all existing connections to various applications.
As you can see, the configuration is simple – specify the URL to access, and the account credentials.
This configuration is consistent across all other connections.
All three connections for E-Business Suite, CPQ Cloud and Sales Cloud have
been configured. Bob moves on to the Integration. The landing page shows all
the integrations that Bob or his team has created. Oracle Integration Cloud
Service provides pre-built integrations to integrate between various saas and on-premise applications.
Bob uses the pre-built integration provided by Oracle
for the Sales Cloud to CPQ Cloud integration. Connections to CPQ Cloud
and Sales Cloud are set as source and target of this integration.
Data Mappings are configured for data exchanges. Bob activates the flow in one click.
Now messages can seamlessly flow between Sales Cloud and CPQ Cloud.
Then, he activates the “Save Quote Details in Sales Cloud” integration.
Synchronization of quote details into Sales Cloud is enabled. Next, Bob creates a new
integration from scratch to enable the creation of the sales order in E-Business Suite
when the Quote is accepted in CPQ Cloud. On the right is the list of SaaS
and on-premise connections he has created previously.Since the order
information is sent from CPQ to E-Business Suite, Bob drags and drops the CPQ connection to the
source section. He enters the basic information like name and service
definition method and specifies service details. Next, Bob configures the target
of the integration – E-Business Suite.Bob is securely connecting to metadata from
the E-Business Suite instance in the data center. ICS enables you to do this
without punching a hole in your firewall. the next step is to create the data
mappings between these two endpoints. Typically this is the most complex and
time-consuming part of delivering the integration. However, with the simple
data mapper in ICS, Bob can easily drag and drop to create the mapping.
Also, ICS has a mapping recommendation system that can create the mapping automatically.
The time and costs required to build and deliver mappings is significantly reduced.
Bob completed building the integration. And he has not written a line of code, or
worked on an XML Schema, XSLT or other artifacts. He activates the flow in
one click, messages can now seamlessly flow between CPQ Cloud and E-Business
to create a sales order when the opportunity is closed.
Bob can now monitor the transactions in real-time by clicking on the monitor section.
It provides dashboards for all key performance metrics of the transactions.
Bob can also perform error management and troubleshoot failed transactions in one place.
For more information, check the other videos of this series.
Thank you for watching