Sometimes we need to complain.
But how can we do this politely
and in a British way?
First, we can begin 'would like to'
to say what we want.
'Hi i would like to speak to the manager.
Yes, I'd like to complain.'
We can say 'I am unhappy about'
plus a noun phrase.
'Yes, I am unhappy about my late delivery.'
We can also add 'very' or 'really'
to make this stronger.
'Yeah, I'm really unhappy about this.'
We can also say 'it's unacceptable that'
plus a clause.
'Yeah, it's unacceptable that my delivery is late.'
Remember, don't lose your temper.
This means 'don't become too angry' -
it's rude to lose your temper.
This is good advice -
we can say this to people who are angry with us:
'Alright! Don't lose your temper.'