hey #measuringhero, Jay here. Today we thought we would start a series on meeting the different
product managers here at IQS now I always knew Andy as the guy that took care of all the
plants and was the keeper of the coffee machine, so Jay here's your coffee. Right on cue Andy,
hey, I thought we would meet you so can you tell us about your time here at ZEISS? Hi, yeah I started 24
years ago. I started in the application department, so as an application engineer and I learned all
the things regarding software. So I was a part of CALYPSO software from the beginning. And then 11
years later on I moved to the product management. And then they gave me the ACCURA 2.
A few years afterwards they gave me the CONTURA and my last machine for my responsibility was
the SPECTRUM. So from the beginning, from let's say start of measurements, SPECTRUM, CONTURA
and ACCURA. Wow, wow. So you have a good chunk of the bridge portfolio now. Yes! Can you take us
through some of the decision making processes, that you have? For sure, yeah yeah. We can go
upstairs directly beside the CONTURA and I can show you the new things. Perfect, yeah okay.
So now we are standing in front of the CONTURA. Your baby, one of your babies.
Yes, one of my babies and we have already talked about the benefits of the new CONTURA
and one of those benefits is the mass system, the mass technology. So, we have asked the customers and
we thought let's do it also here on a CONTURA, to introduce also the mass system for perfect
exchange between different kind of sensors. Because before on a CONTURA you had to choose between
Yeah, either a fixed system or an indexing system. So the customer has to select before sure and
They're locked into it. Locked absolutely, yes. Now they are absolutely open, because this mass system
helps the customer to integrate some sensors afterwards. So and then we thought
okay let's copy the technology from a PRISMO to this lovely machine and that's it is now.
Pefect, perfect. So you stole Alessandro's technology. Yes.
Before we start let's bring in Alessandro, who is the product manager for the XENOS.
Hello Jay. Hi Alessandro, how are you?Fine thanks.
Great, we were just talking about what a micron is.
Also, absolutely new to CONTURA is this rotary table. So again we have asked a lot of customers
and compared to O-INSPECT, where they have also a rotary table in a horizontal way,
we wanted to copy this also as a benefit for the customer, when he has for instance O-INSPECT and
the CONTURA beside. So you stole our idea. Yeah, unfortunately but not only the
rotary table. Yeah, some other things I come later on to this point. In this the rotary table
the highlight is to have it in a horizontal way. Not only in a vertical way, also in a horizontal way.
And then it's perfect for us to measure for example these blades or brisks. Right.
Okay what else, what other things do you do as a product manager?
I told you we borrowed again something from the O-INSPECT. So when you sit in front,
maybe you can take a seat here. Here okay. When you sit in front of the machine, maybe this this part
here is well known, because we borrowed it from the O-INSPECT and it's the same procedure,
how you move your panel to left and right sides. Yes, you stole this exactly from us didn't you?
Exactly, yes. But it's not only the panel holder, we have also this front side protection. And to feel
comfortable in front of the machine. So again we listen to the customer and they need some
space for their feet. Sure. So it's perfect for you. Yeah, yeah. So again, you know it seems like
to me no thought was given to this, but what I'm hearing is part of your job
is to actually overthink and make sure this is comfortable for anyone who sits here.
Yes, as a product manager we have to listen to the customer, we have to talk to different
divisions in our company, we have to talk to the development, we have to talk to the sales people.
So I'd say it's a network. Yep yep, perfect. What else? What else
so in combination with this economic part we have also thought about the controller box. Where to
put the controller box. Today it's a question of footprint, so you don't need to have a box
standing beside your machine. Therefore we have all the CONTURAs equipped with controller boxes at
the back side, because we thought it's the best position, because of reducing the footprint.
Got it, got it. So you heard that customers need smaller and smaller smaller footprints.
Yes, yes and when we talk about footprints the last hint or the last benefit
or the next benefit is, that we have now absolutely new probe changing device. It's called ProMax E
and this ProMax E helps the customer to widen up his measuring range before he
buys the next bigger size of machine. So if he always if he has a question of footprint
he can invest into a ProMax E e and he opens up his measuring range, because the ProMax is always
placed outside of the measuring range and then it moves inside, doing the probe change and
moves out again. So it maximizes your usable measuring volume without actually adding physical space to it.
Exactly! So that's some of the thought that you guys, that
product manager has put together. Thanks for taking us some of the decisions you have
to make on a daily basis. We have one last thing for you. We're introducing a we want to introduce
a new game, so if you're ready we're going to try it on you. Okay yeah, let's try. All right.
Welcome to the #measuringhero quiz. I'm going to quick explain to you what we're doing here
I'm going to ask our guest two questions: the first one will relate to either
something you know in metrology or something you would have learned watching these vlogs.
Then I'll ask a second question, which is around something you would learn about life in germany
and then I will turn it over to our guest and let them ask me a question and try to stump me.
So Andy thanks for being our very first contestant. Yes. Okay, are you ready? I hope so.
Okay question number one: how many microns are in a human hair? That's a good question. So it's
roughly between 40 and 80 microns it depends on the color of the hair. Okay, but what if it was
my hair? Your hair, yeah it's very dark so I would say it's more towards the 80/90 microns.
Okey I've always heard it was 100 microns. It's a rough guesstimation I'm actually
going to take your word for it, but yeah 80/100 microns, correct. Okay thank you. Okay, good start!
Second question: when you are at a traffic crosswalk light and the person is red
but there's no one in sight, do you either a) cross what's the harm or
b) wait patiently for the green guy? There's no question definitely wait until it's green for
for myself. Well that is definitely something I've learned living in germany because as
a an American we just go, but yes, the ant you are correct. We always wait for two for two. Good job, Andy.
Now it's my turn? Your turn to stump me. Okay, we talked about CONTURA. So I have a
question for you. Oh boy. Please guess how many machines we have already sold as CONTURA?
Okay so you want me to guess in the world? Or how many machines are already located a
customer? How many customer machines are there in the world CONTURAs? I'm gonna guess
7 000. Nah, no way. No? More?Yeah, definitely! It's more than double, yeah so we reached the limit
of 15 000 already and it's going on and it's going on. So as of now more than 15 000.
Yes that's crazy congratulations. Andy, thanks for being our guest today. Thanks for being our guinea pig
for the #measuringhero quiz and of course thank you for joining us. Thank you for having me!
And for you: please continue to stay safe and stay healthy. We'll see you next thursday.