HEALTH ISSUES. WHAT’S BEING DONE TO GET THEM THE SUPPORT THEY NEED.
BUT FIRST ALLEGATIONS OF
NEGLECT WITHIN A LOCAL
NURSING HOME AFTER FAMILIES ARE
UNABLE TO SEE THEIR LOVED ONE
IN PERSON FOR MONTHS DUE TO
COVE
AND 19.
>>2 CASES ARE NOW PART OF AN
ONGOING POLICE INVESTIGATION.
ONE OF WHICH LED TO A COMPLAINT
FILED WITH THE
STATE AGENCY TONIGHT 10 NEWS
ANCHOR JENNA ZIBTON IS WORKING
FOR YOU TO GET ANSWERS.
BUT FIRST WE DO WANT TO WARN
YOU SOME OF WHAT YOU’RE ABOUT
TO HEAR AND SEE MAY
BE DISTURBING.
>>THIS IS THE LAST DAY JULIE
PARSONS SPENT WITH HER 96
YEAR-OLD GRANDMOTHER.
I
WAS ALWAYS THERE WITH MY MANNY
I WAS HER
BIGGEST ADVOCATE.
WE WERE TOGETHER ALL THE TIME.
SHE SAYS
HELEN NORFLEET WHO SUFFERED
FROM MULTIPLE AILMENTS MOVED
INTO RALEIGH COURT HEALTH AND
REHAB CENTER IN
2018.
AND SHE VISITED MULTIPLE TIMES
A WEEK.
BUT WHEN
KOFI HIT THAT ALL
CHANGED MARCH, THE 13TH WAS
THE LAST TIME THAT I WAS THERE
IN THE FACILITY, NO
VISITORS ALLOWED THEY STAYED IN
TOUCH WITH VIDEO CALLS AND
PARSONS SAYS EVERYTHING WAS
FINE FOR
A WHILE.
>>BUT THEN WE STARTED NOTICING
A DECLINE.
>>IN SEPTEMBER PARSON SAYS SHE
GOT A CALL THAT HER GRANDMOTHER
TESTED POSITIVE FOR
COVE IT AND THE NEXT DAY SHE
WAS TOLD SHE HAD FALLEN OUT OF
BED.
AND
BED. AND I ADD.
>>ASK YOU KNOW HOW DID THAT
HAPPEN YOU KNOW SHE HAS BUMPER
PADS ON
HER BED AND I WAS INFORMED THAT
THE BUMPER PADS OR NOT ON
HER BED.
THAT MORNING THEN CAME OCTOBER.
I WAS NOTIFIED
MAY ANYHOW AT.
TOO WHEN NUNES ON HER TOES ON HER LEFT FOOT AND THAT THEY WERE GOING
TO BE WATCHING THOSE AND TAKING
CARE
OF THOSE.
>>WEEKS LATER PARSON SAYS SHE
GOT
ANOTHER CALL HER GRANDMOTHER’S
FOOT WAS GETTING WORSE AND
PARSONS DECIDED SHE WANTED HER
TAKEN TO THE HOSPITAL.
>>WHEN THEY TOOK THE
BANDAGE OFF THE BAND
WAS EXPOSED ON HER SECOND 10
YOU COULD SEE THE BAND STICKING
OUT.
IT WAS
IT WAS SO AWFUL. >>PARSONS SAYS 2 TOES
WERE REMOVED.
AND THEN THE FAMILY MADE THE
DECISION TO MOVE HER TO ANOTHER
FACILITY.
BUT IN NOVEMBER NANNY WENT BACK
TO THE HOSPITAL AND WAS PUT
ON HOSPICE, DYING ONE DAY
LATER.
PARSONS SAYS SHE FILED COMPLAINTS WITH MULTIPLE AGENCIES, INCLUDING ADULT
PROTECTIVE SERVICES, 10 NEWS
PULLED SEARCH WARRANTS AND
FOUND 2 CASES
BEING INVESTIGATED FOR 2
DIFFERENT WOMEN AT
RALEIGH COURT.
THE FIRST SEARCH WARRANT SHOWS
INVESTIGATORS WANTING HELEN OR
FLEETS
MEDICAL RECORDS POLICE LOOKING
INTO POSSIBLE NEGLECT AGAINST
THE
96 YEAR-OLD ACCORDING
TO THE WARRANT IN OCTOBER A
REPORT WAS FILED WITH ADULT
PROTECTIVE SERVICES AND
ROANOKE POLICE STATING THE
LEVEL OF CARE DECREASE
DRAMATICALLY.
ONCE THE FACILITY STOPPED
ALLOWING VISITORS.
OUR INVESTIGATION ALSO FOUND
THIS DECEMBER RIP
FROM THE OFFICE OF LICENSURE
AND CERTIFICATION RUN BY THE
VIRGINIA DEPARTMENT OF HEALTH.
IT SAYS IN PART THE QUALITY OF
CARE REQUIREMENT WAS
NOT MET CONCERNED THAT HER FOOT
WAS NOT ASSESSED BY A PHYSICIAN
FOR MORE THAN
2 MONTHS.
THE FAILURE TO REGULARLY
DOCUMENT THE CONDITION OF
THE WOUNDS MADE IT IMPOSSIBLE
TO DETERMINE WHEN THE
WOUNDS FORMED AND THE RESIDENTS
CONDITION DETERIORATED.
THE STATE SURVEY CONCLUDED
THAT FAILURES CONSTITUTED
NEGLECT OF
THE RESIDENT THAT RESULTED IN
HARM.
MONEY WENT PEACEFULLY.
BUT I THINK ABOUT.
THE ABSOLUTE NEGLECT.
AND.
>>THE HORROR THAT MONEY MUST
APPOINT THROUGH.
>>RALLY COURTS PLAN OF
CORRECTION FILED LAST MONTH
INCLUDES THAT IT IS NOT AN
ADMISSION TO AND DOES NOT
CONSTITUTE AN AGREEMENT WITH
THE
ALLEGED DEFICIENCIES.
BUT DID TAKE ACTIONS INCLUDING
THAT EVERYONE WHO LIVES THERE
WAS REVIEWED FOR SKIN
IMPAIRMENTS AND TO ENSURE
ASSESSMENT AND TREATMENT
IS ACCURATE.
OUR INVESTIGATION FOUND 4 OTHER
REPORTS FOR RALEIGH COURT
LISTED ON THE
VH WEBSITE GOING BACK TO 2016
THAT HAVE
BEEN INVESTIGATED AND THE
FACILITY HAD TO PROVIDE A PLAN
OF CORRECTION. THE OTHER SEARCH WARRANT ASKED FOR MEDICAL RECORDS OF ANOTHER
WOMAN IN HER 90’S WHO LIVED AT
THE FACILITY AND WENT TO
THE HOSPITAL ONE MONTH AFTER
NORFLEET CONDITION WAS FIRST
REPORTED TO POLICE AN ADULT
PROTECTIVE SERVICES.
>>I REALLY FAMILIES WERE
ALLOWED TO STILL GO INTO THE
FACILITIES AND VISIT THEIR
LOVED ONES.
>>AND KIND OF
BE THAT CHECKS AND BALANCES
NONE OF THIS WOULD
HAVE HAPPENED.
I REALLY HONESTLY BELIEVE THAT.
>>10 NEWS CONTACTED THE
COMMONWEALTH’S ATTORNEYS SAYS
BOTH CASES ARE BEING REVIEWED
AND MORE PEOPLE NEED TO
BE INTERVIEWED.
WE ASKED FOR AN INTERVIEW WITH
ROLLING COURT.
BUT THEY DECLINED AND SENT US
THIS STATEMENT THAT READS IN
PART
QUOTE WHILE A FAMILY
MEMBER AND A CLINICIAN’S
PERSPECTIVE WILL OFTEN VERY IN
REGARDS TO A LOVED ONE’S
HEALTH CONDITION.
WE ARE UNFORTUNATELY PRECLUDED
FROM COMMENTING DUE TO
PRIVACY LAWS. WE OPERATE IN A HEAVILY REGULATED INDUSTRY THAT HAS
MANDATORY
REPORTING REQUIREMENTS AND
OTHER INTENTIONAL MEASURES TO
ENSURE THAT VULNERABLE
PATIENTS.
ARTHUR REALLY PROTECTED.
BUT PARSONS SAYS SHE’S NOT
DONE FIGHTING.
>>MY PRAYER IS THAT NOT ONE
MORE PERSON.
INDOORS WHAT
MONEY ENDURED.
>>THE COMMONWEALTH’S ATTORNEYS
TOLD ME IT CAN TAKE UP TO 90
DAYS TO COMPLETE THE
INVESTIGATION AND HE EXPECTS IT
WILL TAKE AT LEAST
ANOTHER MONTH, 10 NEWS WILL
CONTINUE TO FOLLOW THIS
CLOSELY.
YOU CAN SEE THE DOCUMENTS AND
RALLY COURT’S FULL STATEMENT ON
WSLS DOT COM.
JENNA ZIBTON 10 NEWS WORKING
FOR YOU.
>>IF YOU WANT TO LOOK