Hello?
Hello?!
Oh my God!
Hayley is a really, really wonderful person.
I was living in Australia for a few years and we were working for the same company.
We were really good friends for quite a while
and what really hit it off was, I'm a Guinness drinker
and on our first night out, Hayley ordered a pint of Guinness
and I just thought, me and you are going to get on really well!
Hayley and I got married two years ago now and we got married in Derby.
It was just full of a lot of love and a lot of smiles
and it really, really was a very special day.
Unfortunately Hayley's mum and dad weren't able to be at the wedding.
They live in Australia and they weren't well enough to attend.
But we included them, they were Facetimed into the wedding.
Hayley's mum Deb actually got dressed up, it was amazing.
It was really lovely that they were part of it.
In February of this year, Hayley got a devastating phone call
to say that unfortunately her dad's cancer had returned
and that he was terminally ill.
So, that night we booked a flight back to Australia for her.
She had to leave everything - our home, our dog, all of her friends.
Everything got left behind.
And she just had to pack up and leave.
We said goodbye to one another on Valentine's Day
and yeah, she got to spend a really lovely few weeks with her dad
before he unfortunately passed away just a little while later.
I was scrolling through Facebook one day and I saw BA Magic
and I thought, goodness, if we could get Hayley back to the UK it would be incredible.
Hayley has stayed out here in Australia to help her mum
and she's had to get a job too.
So hasn't been home to the UK since February.
Hayley's working at a conference today, it's happening right behind this curtain
and she has no idea what's about to happen.
She's going to get the surprise of her life!
Hello?
Hello?!
Hello my darling, how are you?
I love you.
I miss you dearly.
Now babe, I know how difficult it was when you had to up and leave back in February
and how much you've missed the UK and me and mainly the dog!
So I have a little surprise for you.
I wrote to British Airways and told them about your story
and they called me back with a wonderful, wonderful surprise.
My love, you're being flown back to the UK tomorrow
for a two-week holiday to see me and the dog and all of your friends.
And they're flying you back business class as well
so you'll have a glass of champagne the whole way home in your hand.
Hayley's mum Deb is quite disabled.
She's got muscular dystrophy and she has a lot of mobility issues.
And there's no way she would be able to come to the UK
without travelling business class
which for us was just unaffordable.
And I have another surprise for you as well, my love.
You're bringing your mum with you.
Deb is coming!
British Airways are going to look after her the whole way home.
It's gonna be incredible, I can't wait to see you.
I love you.
Have a brilliant fight and I'll see you in London.
- Hayley!
- My God, hello!
Are you OK?
Take a seat!
Sit down.
Oh my God, I'm shaking!
Also, your mum was in on it.
She's kept it a secret!
Oh my God, I'm going to kill her!
- You better get packing cos you're going tomorrow.
- Oh my God, I can't believe this!
- Thank you, thank you so much.
- You're so welcome.
- OK.
- Let's get packed!
Oh my God, I've got a flight to catch!
Good morning!
Are you ready?
I'm so ready!
Couldn't be more ready!
I'll give you a little hug.
How are you this morning?
Sorry it's so early!
Are you excited?
Oh I'm thrilled to pieces.
Absolutely thrilled.
I'm going to cry, just
'cos she's been sort of helping me here.
My thrill is that you're going home to see Lisa.
I don't get out really a lot because it's just easier at home with,
you know, my lift chair and I'm sort of unable to get up on my own or anything.
But look, it's been wonderful and all my fears that I had, have all been for nought
because you know, everyone's just been so wonderful.
Hello, good afternoon!
Can I offer you some champagne or water?
That would be wonderful!
It's just been so fantastic.
As a mum, that I get to see that my daughter
is just having a wonderful experience.
The magic of being able to be re-united with my wife
is totally unexpected.
The magic of being able to take my mum on the holiday
that I've been promising her that we would go on
ever since we lost my dad.
- I love you - Oh, I love you
Cheers!
To London!
I just can't believe that we're here!
I can't believe my mum's here, it's just extraordinary, it really is.
Hello!
Oooh!
I can't put it into words!
This face, I just love this face!
Oh it's just amazing to have her back.
For Deb to come and see the UK, really, a trip of a lifetime.
That is what is so special for us isn't it?
Yeah, absolutely.
I didn't think I'd ever be in an aeroplane because of my disability.
Everybody has just been absolutely beautiful
and treated us like complete royalty the whole way.
So thank you very, very much.
When your heart is as full of love as ours is
and with the love of my amazing parents and for my mum and dad
that BA could come in and actually show us how much magic really does happen,
is incredible.