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- Our Ford Commercial Solutions team
is dedicated to try to build products
that drive efficiencies to our fleet customers.
Ford Telematics is a web-based platform
that allows a fleet manager or a business owner
to access all of the data that's coming off the vehicle.
This is the rich telematics data
that provides intelligence and insights
into what's going on in the fleet-
how they're performing,
how the drivers are utilizing those assets-
and ultimately it will help to drive new efficiencies
in the operations of a fleet
and help them to get more out of the vehicles
that they purchase from Ford.
So, for example, you can see that we have
23 total fleet vehicles in this particular fleet,
seven of them which are Lincoln Corsair.
A fleet manager can quickly understand
if any of their vehicles need immediate action.
So, in the Vehicle Health States tile,
I can see that 91% of my vehicles are up to date
but two of them need action now.
If there was an indicator that action was needed soon,
you would see it here.
But as a fleet manager, I now know that I need
to dive into this particular action now setting
to see which one of my vehicles are having issues
and which ones might need to be addressed.
I can also see some insights into my Geofences,
understanding where the vehicles are currently located
across a geographic location.
I can see which of my vehicles
have been utilized in the last 24 hours.
I can see if there's any connectivity issues
on a particular vehicle
to understand whether a driver has turned off GPS tracking
or a fleet manager has turned off GPS tracking
or if a vehicle is not connected at all.
I can also see and understand certain driver behavior
associated with the fleet.
For example, in this particular fleet,
I can see seatbelt usage over the last seven days,
both for the driver and if the passenger seat was occupied,
whether or not the passenger
was utilizing the seatbelt as well.
The Drive app is complementary to Ford Telematics
in that it helps the fleet manager or the business owner
to understand who's driving the vehicle.
We know that it's not the same driver
who accesses a vehicle every single day.
In fact, the driver of a particular vehicle
could change ultimately multiple times throughout the day.
And so, the Drive app allows a driver
to associate themselves quickly to a vehicle
so that those using Ford Telematics
can quickly understand who's behind the wheel
and operating that vehicle at any given time.
Before a driver operates a vehicle,
many times they're required to do a walk around
to check to make sure that the vehicle's operating properly
and to do a safety check
and the Drive app allows the driver
to do that quickly and seamlessly
and also to quickly inform the fleet manager
or the business operator
that those vehicles are in correct working order
and are road-ready.
So now, by accessing Ford Telematics,
they can see the vehicle health of the entire fleet
to understand if there's a vehicle
that needs to be addressed because of a specific concern,
just how serious that concern is,
and ultimately help to reduce the amount of down time
of a fleet in operation.
When most people think telematics,
they typically think of GPS location-
being able to see all vehicles on a map.
And Ford Telematics allows that capability as well.
For this particular fleet,
you can see that they operate in the state of Alabama.
As I select these individual circles with numbers on it,
they represent clusters of vehicles
and as I zoom in, you can see that those clusters separate
to see multiple vehicles.
A black diamond means a vehicle
is currently in a location and in the off position.
A green arrow indicates that a vehicle is moving
and that is directionally accurate on a specific road
for this particular time and place.
I can quickly access over here on the left
particular vehicles that I might be looking for.
If I wanted to find an MKZ, for example,
I could simply type in MKZ
and all of those vehicles will show up.
A fleet can also add tags to a vehicle.
So, if I needed to find my nearest boom truck
to a specific job location,
I could tag a vehicle with the word boom
and search for only those vehicles.
I can also enter an address
and find which vehicles are closest
to that particular destination.
If I click on a vehicle that's moving,
I can access the rich vehicle history
of that particular vehicle.
Ford Telematics was co-created with our fleet customers.
We embedded our team with our fleets
in order to listen to their pain points.
So we heard our customers say that they needed access
to understanding where their vehicle is at any given time,
to understand when that vehicle
arrives on the job site, when it leaves,
to understand that the right tool
is on the particular vehicle
that's showing up at a customer address,
to be able to see the vehicle health
and understand if there's a check engine light,
to know when it's time to change the oil
on any particular vehicle at a given time.
These are the type of insights that our customers asked for
and these are the types of pain points
that we're solving with Ford Telematics.
And this is just the beginning for Ford Telematics.
We constantly listen to our customers
and we iterate our product on a weekly basis
to bring new features to market
that our customers require the most.
(upbeat rock music)