Here's how to connect your PS4 controller.
In this video, we'll go over
how to connect your controller to the PS4 console
and troubleshoot some common issues.
Use the clickable sections below
to skip to a specific step.
Getting your controller initially connected
is a simple process.
With your console turned on,
plug in the provided micro USB cable
and connect the other end to your controller.
Press the PS button on the center of the controller.
Once the light on the back of the controller turns on,
the device is connected.
You can disconnect the cable
to continue playing wirelessly
or keep it plugged in to charge.
If you're having issues connecting your controller,
here's a few methods to try.
First, the controller may not have enough battery
to connect and stay on.
Plug in via USB to the console,
but leave it alone for 30 to 60 minutes
to allow it time to charge.
After waiting for a bit, try pressing the PS button
and see if the controller backlight turns on.
If so, you can then disconnect the USB.
If you're still having issues,
you'll need to reset the controller.
First, power off your PS4 entirely
rather than using rest mode.
Flip your controller and look next to the L2 button
for a small hole that contains the reset button.
Take a thin paper clip and press into the slot
for about five seconds,
then let go.
With the console still off,
plug the controller into the USB slot,
then turn the PS4 on.
Once the PS4 is on, try pressing the PS button again
to start the pairing process.
If successful, the backlight will turn on.
With these steps, you should be able
to use your controller wirelessly with ease.
If you have any further issues,
your console or controller
may need hardware technical support from Sony.