hi and welcome to another video by wondershare repair it in today's video if your outlook mailbox
is full we're gonna run you through four methods to reduce your outlook mailbox size
before we show you how to fix outlook mailbox errors please give this video a thumbs up
and subscribe to our youtube channel with notifications turned on so you get notified
whenever we post new videos like this one when microsoft increased the size of pst files back
in outlook 2016 many users started receiving the error message saying your mailbox is full
you can't send new messages this error appears when the outlook pst file reaches its maximum
storage capacity and to resolve the issue you'll have to reduce the size of your outlook mailbox
so without further ado let's discuss how you can fix the outlook mailbox can't send
message error and we'll kick things off by investigating the root cause of the issue
before we resolve the outlook mailboxes full and can't send new messages error
we need to diagnose what the problem is first this outlook problem can be caused
by a variety of logical or application based faults so let's investigate
after extensive use your outlook account might have run out of accessible space
as you might be aware microsoft only gives 15 gigabytes of free space for each outlook account
and that can run out pretty quickly to check your storage
simply run outlook on your computer and navigate to account settings
you can use this to determine whether or not your outlook account storage capacity has run out
even if your outlook inbox is empty you might still be seeing the limited storage error
which could be due to an abundance of garbage or transitory data in your outlook account
so remember just because your account's rubbish isn't in the main inbox
it doesn't mean it's not taking up storage space in outlook
aside from user related issues or human errors the problem might be caused by a
malfunctioning application for example if you haven't updated outlook in a long time
or you're running a faulty version of the app the error might occur
furthermore operating outlook in an unsupported environment can also cause these issues
have you installed any third-party add-ins or plugins on your outlook account
this could be another reason for certain logical problems with your account
the good news is that simply removing these defective add-ins or plug-ins
normally resolves the outlook mailboxes full and can't send new messages error now that
you know the possible causes of the outlook mailbox error let's run through how to fix it
as we've already covered in this video the main cause of the outlook mailbox
error is the outlook pst file surpassing its capacity limit as a result reducing
the size of your mailbox can resolve the issue so here's a few different ways you can do this
the first thing you can do to reduce the size of your mailbox is to archive outdated items
here's how to do that in five simple steps open outlook and go to file info
tools and choose clean up old items select the archive this folder and all subfolders option
and the folder you want to archive enter a date in the archive items older than field to archive
particular folders check the include items with do not auto archive option and click on ok
emptying the deleted items and rubbish email folders in outlook is another way to reduce your
mailbox size and to make this process even easier you can choose to automatically empty the deleted
items folder when you quit or exit outlook here's how open outlook click on file choose options and
navigate to the advanced tab select empty deleted items folder when exiting outlook from the outlook
start and exit menu click the ok button to apply these changes if you want to manually clear your
deleted items folder simply right click on it and select empty folder from the shortcut menu
attachments should not be saved in outlook instead save them somewhere
on your hard drive such as your documents videos or photos folder here's how
select the attachment you want to save outside your mailbox
choose save as and browse to the location on your hard drive where you wish to save the attachment
and don't forget to delete any attachments you save outside your mailbox from outlook
another way to resolve the outlook mailbox's full error message is by deleting large outlook emails
and attachments here's how to do that in four easy steps launch outlook navigate to your folders list
click on the arrow next to search folders and choose new search folder go down the list and
under organizing mail select large mail then under customize search folder click choose
in the show mail greater than box enter a size and click ok click ok once more
and a folder will be created under search folders when you get a mailbox full error
go to search folders pick the newly formed folder and delete any unnecessary emails
you can also use outlook cleanup tools to minimize the size of your mailbox by going to
file info tools and selecting mailbox cleanup select view mailbox size to see what's taking
up the most space and you can then use the find feature to locate those files and clean them up
when you've exhausted all the outlook inbuilt repair techniques and you're still experiencing
the outlook mailboxes full error there's one tool that can help wondershare repair
for email will assist you in repairing the problem in just a few clicks here's how to use
this great tool called want to share apparent for email to fix your outlook email problem
on your mac or pc download one to share apparent for email
run wondershare repair it for email and choose select file to add the corrupted pst files
after selecting the files from the desired place click the repair
option you can add a single email or a group of emails
after the repair is complete repair allows you to preview the repaired outlook mailbox data
choose what you wish to save and then click on the save button to save the repaired pst file to your
pc this brings us to the end of the video in most circumstances simply reducing the size of your
mailbox will resolve the outlook mailboxes full problem but if it doesn't help don't worry just
use wondershare repair it for email to easily fix any problems you're having with your outlook pst
files want to share a pair for email we'll easily fix your pst files and resolve the issue let me
know in the comment section down below if you have any other methods to solve this problem and
don't forget to like this video and subscribe to our youtube channel with notifications turned on
so you don't miss out on any future updates i look forward to seeing you in the next video
you