>>>
>>> HOW
>>> HOW HEALTHCARE WILL LOOK IN THE NEXT FEW YEARS IS ANYONE'S
GUESS.
GUESS.
GUESS. WITH CORPORATE GIANTS WALMART
AND AMAZON LOOKING TO ACQUIRE
HEALTH PROVIDERS, THE INDUSTRY
IS POISED TO CHANGE
DRAMATICALLY.
DRAMATICALLY. THERE'S A PERFECT STORM OF
EVENTS OCCURRING THAT REQUIRES
IMMEDIATE ATTENTION.
IMMEDIATE ATTENTION. MODERN MEDICINE, BETTER FOODS,
SAFER ENVIRONMENT, SOME OF THE
REASONS AMERICANS ARE LIVING
LONGER.
LONGER.
LONGER. THE BUREAU OF LABOR STATISTICS
REPORTS ONE QUARTER OF THE
WORKFORCE WILL BE OVER THE AGE
OF 55 BY THE YOUR 2025.
THAT WILL DOUBLE BY THE NEXT 30
YEARS.
YEARS.
YEARS. LIFE EXPECTANCY INCREASES AND
THERE WILL BE GREATER NEED FOR
MEDICAL CARE.
MEDICAL CARE. HOME HEALTH ASSISTANCE ARE TWO
OF THE FASTEST-GROWING
OCCUPATIONS IN THE U.S. THE
GREATEST GROWTH CAN BE SEEN IN
NONMEDICAL POSITIONS SUCH AS
ADMINISTRATIVE AND OFFICE
MANAGEMENT JOBS.
MANAGEMENT JOBS. MAC HELPING FUNNEL A FRESH AND
QUALIFIED POOL OF WORKERS INTO
THE INDUSTRY IS JACKSON
HEALTHCARE.
HEALTHCARE. RICK JACKSON JUMPED INTO THE
STAFFING BUSINESS IN THE 1970S.
HE IS A CASE STUDY AND WHAT
HAPPENS WHEN YOUTH TRANSFERRED
FROM TROUBLED SURROUNDINGS TO
HEALTHY ENVIRONMENTS.
HEALTHY ENVIRONMENTS. TODAY'S EXECUTIVE PROFILE.
>>> IT WASN'T AN EASY TIME AS A
KID.
KID.
KID. WHAT
KID. WHAT WAS IT LIKE GROWING UP IN
SEVERAL HOMES AND TALKING ABOUT
TURNING 13 AND A BIG DECISION.
>> FIRST OF ALL, I GREW UP ALL
OVER ATLANTA, WAS BORN TO
ATLANTA AND WENT TO A DIFFERENT
ELEMENTARY SCHOOLS.
ELEMENTARY SCHOOLS. MY MOTHER WAS AN ALCOHOLIC.
I HAD SEVEN STEPFATHERS.
THEN ON MY 13th BIRTHDAY, I
WENT INTO FOSTER CARE AND WENT
TO TEMPORARY HOMES AND FOSTER
HOMES AND CHILDREN'S HOME.
>> YOU MADE THAT DECISION
YOURSELF TO GO INTO FOSTER
CARE?
CARE?
CARE? >>
CARE? >> I DID.
>> I DID.
>> I DID. I KNEW I COULDN'T LIVE WITH MY
MOTHER ANYMORE.
MOTHER ANYMORE. SHE WAS INCAPABLE, SWEET LADY
BUT NOT CAPABLE.
IT WAS VERY DANGEROUS
ATMOSPHERE.
ATMOSPHERE. I FELT LIKE THERE MAY BE OR A
HAD TO BE A BETTER ALTERNATIVE.
>> FOR YOU IT SOUNDED LIKE
FOSTER CARE WORKED PRETTY
EFFECTIVELY IN TERMS OF THE
FAMILY?
FAMILY?
FAMILY? >> ABSOLUTELY.
>> ABSOLUTELY. TO SEE ANOTHER WORLD, ANOTHER
VERSION OF THE WORLD.
INSTEAD OF CHAOS AND
DRUNKENNESS AND STABBINGS AND
BEATINGS AND ALL THESE KIND OF
THINGS.
THINGS.
THINGS. THEN YOU SEE SOMEBODY THAT IS
DIFFERENT, THAT HAS A CAR AND A
FAMILY LIFE.
FAMILY LIFE. WHAT I WAS ATTRACTED TO WAS THE
WORLD OF BEING BETTER.
TO GET OUT OF THE SLUMS, I
NEEDED TO BE AROUND DIFFERENT
PEOPLE THAT HAD DIFFERENT
ETHICS AND MORALS.
DIFFERENT OBJECTIVES SO THAT I
COULD BE LIFTED UP.
>> WHAT WAS YOUR GAME PLAN IN
COLLEGE.
COLLEGE.
COLLEGE. >> I KNEW I WANTED TO BE IN
BUSINESS BUT IT WAS SO
DIFFICULT BACK THEN, I BORROWED
AS MUCH MONEY AS I COULD.
I HAD TWO JOBS JUST TO GO TO
SCHOOL BECAUSE IT WAS A PRIVATE
SCHOOL AS WELL.
MY FOSTER PARENTS DID NOT HAVE
THE MONEY TO GIVE TO ME.
I LASTED AS LONG AS I COULD.
A NICE LADY AND I WANTED TO
MARRY AND WE STARTED A FAMILY.
SO WE MOVE BACK TO A TRAILER IN
MILBURN.
MILBURN.
MILBURN. I WAS 19.
I WAS 19.
I WAS 19. >> YOU INTO THE STAFFING
BUSINESS, WHAT ATTRACTED YOU TO
THAT?
THAT?
THAT? >>
THAT? >> ON MY FIRST JOB I WENT TO AN
INTERVIEW WITH A STAFFING
COMPANY.
COMPANY.
COMPANY. BASICALLY HAD TO GO AND BE
INTERVIEWED IN ORDER TO FIND A
JOB.
JOB.
JOB. I
JOB. I THOUGHT BOY THAT IS A GREAT
IDEA.
IDEA.
IDEA. WOULDN'T THAT BE FUN TO
INTERVIEW PEOPLE AND DO ALL
THOSE THINGS.
THOSE THINGS. SO THAT WAS PLANTED IN MY MIND.
TOOK A JOB DOING COLLECTIONS
FOR A COMPANY HERE IN ATLANTA.
WHEN I WAS 20, I DECIDED TO
LEAVE AND GO LOOK FOR ANOTHER
JOB AND I WENT TO A PERSONNEL
COMPANY AND SAID WOULD YOU HIRE
ME.
ME.
ME. THEY
ME. THEY SAID THEY WOULDN'T BECAUSE
I DIDN'T HAVE A DEGREE.
SO I ASKED HIM, WHAT DOES A
PERSON THAT HAS A DEGREE MAKE
HERE?
HERE?
HERE? THEY SAID WELL, THEY GET A BASE
PAY OF $1200 A MONTH PLUS 40
PERCENT COMMISSION.
PERCENT COMMISSION. I SAID WELL, WHAT IF I TAKE NO
MONEY A MONTH AND I GET 33
PERCENT COMMISSION?
PERCENT COMMISSION? WOULD YOU TAKE ME THEN?
AND THEY SAID SURE.
THE MANAGER THAT HIRED ME LEFT
A YEAR LATER AND THE GUY THAT
WAS OWNING THE BUSINESS WAS
ABSENTEE.
ABSENTEE.
ABSENTEE. SO I SAID LET ME BUY IT AND
TAKE IT OVER FROM YOU.
I DID AND I WAS 21.
>> YOU HAVE TO HAVE A LOT OF
CONFIDENCE TO DO THAT.
>> I WAS VERY STREETSMART, I
HAD THREE JOBS.
I KNEW THE ONLY WAY TO GET OUT
OF POVERTY WAS HAVE TO WORK.
SO I THINK THAT KIND OF SKILL
SET AND THE FACT THAT I WAS
KIND OF A BORN RISK TAKER FROM
THAT STANDPOINT, MOST PEOPLE
WOULD NOT DO WHAT I DID.
AND I DO A LOT OF FOOLISH
THINGS.
THINGS.
THINGS. I
THINGS. I HAVE FAILED MORE THAN ANY
HUMAN YOU HAVE EVER MET.
LOT OF MY STUFF WAS TRIAL AND
ERROR.
ERROR.
ERROR. I
ERROR. I WOULD ALWAYS CREATE A LESSONS
LEARNED IN MY MIND.
WHAT DID I DO RIGHT AND WHAT
DID I NOT.
>> I HAVE SEEN JACKSON
HEALTHCARE GROW TO BE ONE OF
THE LEADERS IN HEALTHCARE
STAFFING.
STAFFING.
STAFFING. ACROSS ALL DIFFERENT
DISCIPLINES, THROUGHOUT THE
UNITED STATES.
UNITED STATES. TELL ME ABOUT WHAT IT'S LIKE TO
HAVE GROWN THIS TINY BUSINESS
TO WHERE IT IS TODAY AND HOW
YOU MANAGE THAT TYPE OF GROWTH
AS AN ENTREPRENEUR.
>> WELL, FIRST OF ALL, IT
DIDN'T HAPPEN EXACTLY THAT WAY.
I STARTED MY FIRST COMPANY
BECAUSE -- I HAD AN EXECUTIVE
SEARCH FIRST.
SEARCH FIRST. AND I SOLD THAT IN 1989.
UNTIL 2000 I WAS A VENTURE
CAPITALIST AND I WORKED WITH A
FEW GUYS OUT OF NEW YORK WHO
HAD AN INVESTMENT COMPANY IN
HEALTHCARE.
HEALTHCARE. WE WANTED TO START HEALTHCARE
SERVICES COMPANIES.
SERVICES COMPANIES. IN 2000 I SAID IT WAS TIME FOR
PROFESSIONAL BREAK.
PROFESSIONAL BREAK. I DECIDED THAT I WOULD BET ON
ME.
ME.
ME. I
ME. I WENT THROUGH A TIME BETWEEN
1996 AND 2000 WHERE I WASN'T
BANKRUPT BUT I WAS REALLY ON
THE EDGE.
THE EDGE.
THE EDGE. YOU START WONDERING, OKAY, I
CAN'T JUST TAKE A RISK, I'VE
GOT TO DO SOMETHING TO BUILD
SOMETHING THAT LASTS.
SO IN 2000 I MADE A DECISION TO
WHAT I -- TO DO WHAT I STARTED
WITH, HEALTHCARE STAFFING AND
PHYSICIAN RECRUITED.
PHYSICIAN RECRUITED. SO WE STARTED OVER IN 2000.
I THINK IN THE FIRST YEAR WE
DID $5 MILLION AND LAST YEAR WE
DID CLOSE TO $1 BILLION IN
STAFFING.
STAFFING.
STAFFING. >> LET'S TALK ABOUT JACKSON
HEALTHCARE AND HOW PHILANTHROPY
WORKED INTO WHAT YOU DO ON A
DAILY BASIS.
DAILY BASIS. WHAT YOU'RE TRYING TO DO WITH
THAT GOING FORWARD AND TAKING
IT IN A NEW DIRECTION.
>> WE WANT TO CREATE AN
INITIATIVE WITH BUSINESS
LEADERS THAT HELPED COMPANIES
TO CELEBRATE AND INSPIRE THEM
TO GIVE BACK TO THE COMMUNITY.
WE CALL IT TIME, TALENT, AND
TREASURE.
TREASURE.
TREASURE. AND CULTURE.
AND CULTURE. THOSE OF THE FOUR THINGS WE
LOOK FOR.
LOOK FOR.
LOOK FOR. COMPANIES TO PLEDGE THAT THEY
WILL GIVE THE TIME, THEIR
FINANCES AND DEVELOP A CULTURE
OF GIVING BACK. IF WE CAN
INFLUENCE OTHER COMPANIES
TOGETHER TO GIVE BACK AND
RECOGNIZE THAT, THE IMPACT TO
THE COMMUNITY OF GEORGIA WE
THINK WOULD BE HUGE.
>> THAT INITIATIVE THAT HE
TALKED ABOUT IS CALLED GO
BEYOND PROFITS.
BEYOND PROFITS. IT HAS BEEN OPERATING FOR
LITTLE OVER SIX