[music]
Hello, I'm Dr. John Loftus.
I'm an anesthesiologist and the Physician-in-Chief.
It's my pleasure to welcome you to the
Kaiser Permanente Oakland Medical Center.
As Physician-in-Chief, I'm responsible for the medical care
delivered in this hospital.
Here in our state-of-the-art facility,
we perform over 13,000 surgical procedures every year.
It's our goal to make each of our surgery patients and their
loved ones feel comfortable, informed and well taken care of.
This video will give you an overview of what you can expect
with most surgical experiences.
[music]
Hi there, my name is Olithia O'Toole
and I'm a Kaiser Permanente member.
I've had surgery here before, so let me give you a few tips:
Wear loose fitting clothing, leave valuables at home
and please follow the eating and drinking guidelines
you were given so your surgery can proceed as planned.
Once you arrive to the hospital,
you'll find there are a few parking lots close by.
The main one used by patients is adjacent to the hospital
with the entrance on Broadway.
Unfortunately, the City of Oakland requires
that we charge our patients for parking
although, we wish we could provide this for free.
When you enter the medical center,
you'll walk past the information desk.
Halfway down the hall, you'll see the elevators.
Take those to the second floor.
This is where you'll check in.
Please arrive at the time you are given so that your care team
can adequately prepare you for surgery.
When you get to the second floor,
you'll need your Kaiser Permanente card
and a photo ID.
You'll need to register by completing some paperwork.
And here's a copy of your consent...
[music]
Hi, my name is Brooke Bennett and I'm a registered nurse
in Pre-Op.
This is the area where we'll get you ready for your surgery.
Hi, Miss Wallace?
We'll call you from the waiting area and bring you back
to pre-op.
Your family and friends will stay in the waiting room.
But don't worry, you'll have another chance to see them
before surgery.
The first step is having you change into a hospital gown.
This is also a great chance to use the restroom.
Hi again...
Next is for us to take a private history with you.
We'll do some routine care including taking your
vital signs and getting your weight.
After that, we'll get your IV started and draw any
necessary labs.
You'll get any medications that your surgical team has ordered.
At this point, family members or friends can join you
if you'd like.
If you didn't lock up your valuables at registration,
we'll do that for you now unless you want your family
or friends to hold them for you.
The last thing you'll do in pre-op is meet the team
who'll be taking care of you.
Good morning, sir.
Your surgeon, anesthesiologist, or nurse anesthetist,
and your OR nurse.
They'll go over the surgical plan and give you an opportunity
to ask questions or clarify issues.
And your medical record number is...
Throughout this whole experience prior to surgery,
expect to be asked multiple times your name,
Kaiser Permanente number, date of birth
and what procedure you're here for.
This is an important safety check for us.
[music]
Hi, my name is Glenn Valenzuela and I'm one of
the anesthesia providers here at the Oakland Medical Center.
After pre-op, you'll be taken back to the operating room
where your surgical team will be waiting for you.
They'll be wearing caps and masks to keep your
OR suite sterile.
It's normal for the room to feel cold.
This helps with sterility.
You'll be assisted onto the OR table where you'll be attached
to heart and lung monitors and stockings that squeeze your legs
- these help with circulation.
The team will review the consent with you and with each other.
This is Missy Wallace.
That's correct.
Okay, she's here for a diagnostic laparoscopy...
All right, Miss Wallace, my name is Erna again,
and I am going to be your OR nurse.
My name is Linda Jordan. I'm your OR tech.
Okay, my name is Glenn Valenzuela
and I'm the anesthesiologist.
She's going to get a general anesthetic...
This is done as a final safety check and sets expectations
for the surgical team.
Once we are all in agreement, the next step is to get you
safely off to sleep.
You can hold my hand while you go to sleep.
Family and friends can follow your progress on the
surgery board in the waiting area.
We'll give them a color-coded chart so they'll know
how to read the information.
When the surgery is finished, your surgeon will call your
family or friends or will talk to them in the waiting area
to give them an update.
She did great.
To learn more about the OR, you can experience our
virtual reality video by clicking on the link
on our website.
It gives you a bird's eye view of what happens in the
operating room as your OR team prepares for your procedure.
[music]
Hello, my name is Anna Reschar and I'm a
registered nurse specializing in patient recovery
after anesthesia.
After surgery, you'll be brought into the recovery area.
As you wake up, me or another recovery nurse
will closely monitor your vital signs and pain level.
It's our goal to keep your pain at a comfortable level
while maintaining your safety.
On average, most patients spend about an hour to
an hour and a half in recovery.
When you're ready to go home, we'll give you and your
designated caregiver your discharge instructions.
If you're staying the night with us,
you'll be transferred to your private hospital room.
You might be forgetful in recovery so key information
will be communicated a few times to you and to any family members
or caregivers who are there with you.
Just follow the instructions that the pharmacist gives you...
We hope this video has helped you feel prepared
and reassured about your upcoming surgical procedure.
If you have any additional questions,
don't hesitate to ask any member of our staff or give us a call.
Here at the Kaiser Permanente Oakland Medical Center,
we're working together to make your surgical experience with us
a positive one.
We're all looking forward to taking excellent care of you
so you can get back to doing the things you enjoy...and thrive.
Thank you.