I want you to know, Sean, that Mike was ready
to pull the plug a couple hours ago, correct?
- Yes. - After training. You know that.
You probably saw the look on his face.
I sat down with him and said, listen,
let's start stress test.
Let's see what happens. Maybe Sean can change your mind.
So, if I accused you of things that are not true,
tonight's your chance to prove me wrong.
- So it's up to you, isn't it? - Yes.
Okay. So we got to open this place.
Before we start, you noticed the red tape.
We're gonna split you guys up.
You're gonna manage one half of the room.
You're gonna manage the other.
You'll each have one bartender and one server,
and it's your job to manage those resources properly.
Make sense?
- Absolutely. - Yes.
One side is going to have more sales than the other one.
Somebody will step up, correct?
If we have a good leader, we win.
- You guys ready to do this? - Yes, sir.
- Let's do it. - Let's do it.
- There's only two bartenders. - There's only two, okay.
Okay, so who's with me on that side?
- Who's the strongest bartender? - David.
David. All right, David, you're gonna be on that side.
Goddamn it.
So, if you guys need something, let me know.
Whatever you need from me, you let me know.
- Yeah. - I'm dead serious, man.
If you guys put in food,
let me know as soon as you put that food in.
I gotta be running out there with food.
I gotta be greeting people as well. I'm gonna be on it.
- Sean: Let me know. - Tell me exactly what you need
at any given point in time.
- I need you, buddy. - I got this.
I trust you guys. Use your judgment.
Whatever happens tomorrow,
Mike needs to feel better about it
so he can put the money and the effort into his future.
So tonight we evaluate Sean,
and Mike will make the decision
that's best for his investment.
Sean: Oh, this is not good.
- Previous employees? - Yep, nothing but.
Oh, I'm shaking. I'm so scared.
Sean: Let's get 'em. Right now, let's go.
And then what were we going to get you guys, though?
- It's gonna be a mint and an aloha. - A mint and an aloha.
Cool, perfect.
- Sean, hustle. - I am.
Get the orders in. Let's move.
- Has he got to you yet? Okay, what you got? - No, not yet.
I just want to go ahead and get the aloha and lime.
- Absolutely. - Look at all these people.
You gotta move a lot quicker than this.
- So watch both sides. - Okay.
Who's more aggressive, who's doing a better job,
- who's moving more product. - Sure.
Who do you trust your money with in essence most.
- Yes, sir. Thank you. - Okay, buddy.
What can we get you guys?
- I want the shrimp tacos. - Okay.
We need three shrimp-- okay. Shit.
Three, six, seven, eight, nine shrimp tacos.
Did you just top that with prickly pear?
- Yeah, I have to dump that one. - Start that drink over.
- So close. - Yet so, so far.
Amy: Things are crazy right now.
Everyone's really backed up on tickets.
There's a ton of guests that don't have drinks in their hands.
But the thing is I see Kenny coming behind the bar.
He's actually making drinks right now,
but I haven't seen Sean once.
Everybody in the bar here just about has drinks, right?
What about this side?
Who doesn't have drinks on this side?
Okay, you guys gotta catch up.
- Where's Sean? Right? - Man: Yeah!
Or all you guys are gonna start coming over here!
- Man: Yeah! - ( scattered applause )
Guys, we gotta get this food out.
It's just dying.
You're at 26 minutes on that ticket.
Vic, has management stepped in to even check on you?
- No, sir. Not one person back here yet. - Nobody?
Is it always this hard to get food out of the kitchen?
- To get 'em out? - Yeah.
You know, I had high hopes for these guys,
but it's just a complete and utter mess right now.
We're trying to cook good food back here
and we need to make sure the food gets out.
Kenny's obviously back there
in the trenches making drinks with them.
Sean is taking orders. He went from table to table, right?
He should've brought that order in.
Then he goes to the bar with 30 drinks at once
- and slams the bartender. - Yeah, yeah.
The problem with Sean is he's now taken orders
from four tables in a row.
He hasn't brought one of them to the bar.
So, as he's going to the second table,
the third table, the fourth table,
the first table is still waiting for their drinks.
Now he's gonna go to the bar and slam them with 30 drinks at once.
- Here's one more ticket for you. - ( bleep )
Amy: He hasn't touched a single ticket yet.
Gotta start making more than one drink at a time.
- I know. - Nobody's gonna get a drink
if you're just making one at a time.
Oh, where the ( bleep ) is Sean?
Tonight's pretty stressful. Sean told me, "I got your back.
I'm gonna do everything I can to help you."
But he ( bleep ) disappeared on me.
- And two shrimp tacos. - And two shrimp tacos.
- He's still taking orders. Has he put any of them in? - No.
Nobody on that side got their first drinks,
and that's been 30 minutes at least.
- Sean. One sec. - Yes, sir.
How many drink orders did you just take?
- I took, uh-- I've got ten of them right now. - Ten tables worth.
Now you're gonna hit the bar with 16 drinks all at once.
You're not sequencing this!
Now they're screwed, aren't they?
So you're all screwed!
Good job, Sean! Good job, buddy!
( bleep ) prick.
( bleeping )
He's putting them all into the POS system now.
- Yeah. - They're all going to print up at once
- and they'll never be able to do this. - Absolutely not.
So, this failure isn't because of the bartenders.
It's strictly because of...
- Poor management. - Uh...
What are you making?
- The aloha. - Okay.
- This is the drink you made today. - Um...
- How many are you making right now? - I'm making three of them.
- So then you need three mixing glasses. - Yeah.
Where the hell are all of our mixing glasses?
Okay.
No, you start with the drink. You ice it afterwards.
- Sean: And-- - Amy: So three-quarter lime.
Sean: Three-quarter lime.
This one?
- Is that this one? - Yep. So down the line.
Mike: Mr. Taffer, I've seen enough of it.
He has no clue what he's doing
and I'm grateful that you came out here
and brought all this to light for me.
- So you're at that point? - I'm at that point.
- Okay, I got it. - It needs to be done.
Sean. Sean.
We gotta-- we gotta talk.
Sean was just called out from behind the bar. Now he's gone.
I'm not really sure what happened,
but honestly, he wasn't helping anyway.
So good riddance.
Oh, come on.
Sean, as much as, man, I wanted this to work, Sean,
you have no clue what you're doing here, man.
- It's obvious-- - I'm not a bartender, no.
Sean, but you're not even a manager, man.
That's not true. That's absolutely not true.
Sean, I'm over $100,000 this year in the hole.
And I know that's not all on you,
but you're the guy driving the ship.
And, you know, it's-- I don't have confidence in you, man.
I'm sorry, man. It's done. We're done. It's over.
This is bull (bleep)! This is bull (bleep)!
You just (bleep) me.