Leadership, to me, is the ability to bring people together
to achieve change.
The most surprising thing I've learnt about leadership
is that it takes time: it isn't a single act,
it isn't making a statement,
but it's about patiently working through the issues
and bringing people with you.
Really listen to people and demonstrate
that you can hear the issues they're talking about
and the... the sense of urgency
or concern they have in their voices.
I've learnt over the years
that the only good leaders are those
that understand the colleagues around them,
and are able to channel and influence
the passions and ideas and priorities that different people have,
and the only way you can do that is by listening.
I think the biggest challenge for any leader
is staying true to your purpose.
Different challenges, different problems,
different voices speaking to you and listening to you,
and remembering why you got into it:
staying focused on your values,
but also staying in touch with those people around you.
Sometimes, on a busy day, that can feel like a luxury.
I think it's a basic part of leadership.