[music, wind, chimes]
Do you need to integrate your Oracle RightNow and NetSuite applications?
Do you need to synchronize data between your Oracle RightNow and NetSuite instances?
Oracle Integration Cloud Service or ICS
enables you to integrate Oracle RightNow and NetSuite
to synchronize data like accounts and organizations.
Bob needs to synchronize account creation
so that every time an organization is created in Oracle RightNow
an account also gets created in NetSuite.
To complete this integration
Bob performs several tasks in ICS.
He creates the source and target connections,
Creates the integration,
Performs the data mapping,
and Saves and Activates the integration.
Here,
Bob creates the integration between Oracle RightNow and NetSuite
by using Oracle Integration Cloud Service.
On the Home page,
he can establish the source and target connections required for his integration
and create his integration by using his configured connections.
Bob creates the Oracle RightNow connection
by using the RightNow adapter.
As he provides the connection name,
the identifier is automatically generated
based on that name.
After the RightNow connection is created,
he configures the connection properties
to the Oracle RightNow endpoint
To do this, he uses a WSDL file
that contains the endpoint details.
Since its password protected
he also sets the credentials for the RightNow connection.
After the connection settings are configured,
he tests and saves the connection.
On the connections page,
Bob creates another connection,
this time he uses the NetSuite adapter.
Just as before
the identifier is automatically generated,
based on the connection name.
After the NetSuite connection is created
Bob configures the connection properties to the endpoint
by using a WSDL file
that contains the NetSuite endpoint details.
The NetSuite endpoint is password protected,
so he adds the required credentials
the account, and role settings for this specific endpoint.
Once the connection is configured in ICS
Bob tests the conectivity and verifies that it's successful,
otherwise he won't be able to use this connection in his integration.
The NetSuite connection is now marked as configured.
On the Integrations page,
he continues with the creation of the integration
between the Oracle RightNow and NetSuite connections.
He builds a new integration
to create an account in NetSuite
when an organization is created in Oracle RightNow.
The integration canvas is displayed
with all the available fully configured connections.
Bob configures the integration
by setting the NetSuite connection
as the integration target.
He provides meaningful information for the endpoint reference.
He selects the target operation and the business object
on which to perform the operation in the NetSuite application.
On the Summary page,
he verifies that his selections are correct
before completing the target endpoint configuration.
The NetSuite connection appears as the target
on the integration canvas.
Bob continues with the integration
by configuring the Oracle RightNow connection as the source.
He provides the endpoint reference,
and selects the same business object
for the request and response
on which to perform the operation
in the Oracle RightNow application.
On the Summary page,
he verifies that his elections are correct
before completing the source endpoint configuration.
The integration canvas appears
with the configured source and target connections.
Now Bob needs to map the data that'll be exchanged
between the source and target connections.
Oracle Integration Cloud Service
offers a number of ways to map the data
exchanged between these connections
Bob creates his own mapping,
by just dragging and dropping the corresponding fields.
He only needs to copy across the organization
lookup name in Oracle RightNow,
so that the request is sent
with the correct account name to NetSuite.
To complete the integration
Bob also sets the response mapping
and configures the data tracking
for monitoring.
Once the data mapping and tracking are complete
the integration is ready to be activated.
When Bob activates the integration
he has the option to enable detailed tracing
that can be used when developing and debugging.
The integration between Oracle RightNow and NetSuite
is now active.
Any changes to the organization in Oracle RightNow
are automatically reflected in Bob's NetSuite instance.
For more information,
visit cloud.oracle.com/integration
Thank you for watching.