The R20A is an incredible video Intercom from Akuvox, and in today's video, we are going to
show you how to install this and set it up at your home or business. Today we're going to
focus on setting this up as a standalone device, but be sure to subscribe to our YouTube channel
and follow us across social media, because we do have additional setup videos coming out,
including how to set up the R20 with your current access control system.
But today we are going to focus on three main topics: installing and wiring your R20,
configuring the R20 from the web interface, and using the R20 from your mobile device.
So without further ado, let's jump right in.
Alright, before we take this thing to the install site, let's take a closer look
at this. You can see on the front, there's not a whole lot going on here.
We have the camera at the top. This is a 2MP camera.
We also have a microphone for two-way audio. Underneath that we have our RFID card reader,
which will read proximity cards, and we have our push button where someone can ring the bell. At
the bottom we have our speakers for two-way audio, for doorbell tones, and that kind of
thing. But let's flip this thing over to the back and we can check out the wiring that we have.
So right in the middle and the back, we have this Ethernet port. This intercom does support PoE. So
if you connect this to a PoE switch, then you have the ability to connect your device to your network
and to power using an Ethernet cable. If you don't have a PoE switch, we do have our ground wire and
our 12V wire up here, so you can hardwire this to power as well. Underneath the power terminal
we have our Weigand data, our D0 and D1. So if we are using this as a proximity reader and a current
access control system, these are the terminals that we'll use. We won't get to that in this
video, but again, we will have more videos down the line that shows you how to work with those.
Underneath the Weigand terminals, we have Door A,
Ground, and Door B. This is for request-to-exit devices, maybe push buttons or PIR sensors.
And you'll see door A and door B, that's because this intercom can control up to two different
locks on two doors. And then on the other side, we have more terminals here. This is for our relay A
and our relay B, where we will wire our locks. If we have two locks, we will wire them into
either normally closed or normally open A, as well as normally closed and normally open B.
However, in this video, we are only going to be working with one door and one lock just
to make things simple so that we will only be using the bottom three, relay A connections.
And that's everything we need to know before getting started. So let's go install our
Intercom. All right. So here we are in our warehouse, just outside the door where we're
going to be installing this Intercom. You can see, we already have the bracket
installed. It's pretty self-explanatory you just screw this into your wall.
And we also have a small square cut out of the wall where we have our cables running.
You can see, we do have three cables coming out of the wall here,
but we're actually only going to be using two of them. First. We have our Ethernet
cable. This runs from our door here to the PoE switch, located inside the production room.
And this is simply going to connect our R20 intercom,
both to power and to our network. Our PoE switch is connected to our Internet router,
but you do not have to have Internet in order to install your R20A. You could just
have this connected to a local area network instead of having a full Internet connection.
The second cable that we're going to be using is this simple four-strand low-voltage wire.
And we are going to use these wires to connect the R20 to our magnetic lock.
And here is the magnetic lock that we have installed on the door here. It simply has
two wires, a positive wire and a negative wire,
which we will use here in a little bit to wire this into our intercom.
So let's go ahead and get this guy wired. I'm going to be doing it here. And I will also
throw some diagrams up on the screen to make it a little easier to understand. Now, since
we are going to be wiring this with a mag lock, we want this to be a normally closed circuit.
That's because we want the mag lock to always be receiving power because when it's powered,
that's when the lock is going to be engaged. Then when we push an exit button, when we swipe an RFID
card here, when we let someone in with our cell phone, we're going to want that circuit to be
broken. So this is a normally closed circuit. If we look at our wiring diagram, that means
we're going to want to wire our intercom with the NC terminal as well as the com terminal.
And we have two wires here, the red wire is going to go into the NC terminal and the black wire is
going to go into the common terminal. To do that I'm just going to get this lined up, insert my red
wire. Then once I have it about halfway in there, I'm just going to push down on this switch with my
screwdriver. That's going to open up that terminal and allow me to push it in there all the way. Once
it's in there, I can go ahead and release that. And my wire should be in there nice and tight.
I'm going to do the same thing with my black wire in the second terminal, which is the common
terminal. Push down on the switch. Make sure your wire is nice and tight in there and it release it.
The last thing I'm going to do here at the Intercom is take my Ethernet cable and plug
it in. And from there we are going to be good to go. So I'm going to put these cables back in the
wall and attach this onto the mounting bracket. And here we are at the other end of these cables.
We have these three cables coming out of the wall here. Our Ethernet cable, which is the
easiest. We'll save that for last. We have our two-strand low voltage cable and our four-strand
low-voltage cable. The two-strand is currently running to our mag lock. The four-strand is
running to our intercom. Even though we have four here, we're actually only going to be using two.
So let's bend the green and the white wires out of the way for now. And now we have a positive
and a negative, and a positive and a negative. We also have our 12VDC adapter here. Wiring this is
going to be super simple. We are going to put the two negative wires together. We are going
to wire the positive wire from the mag lock into the positive terminal on the adapter.
And we are going to wire the positive wire from the Intercom into the negative terminal
on the adapter. And there we go. This thing is now wired and ready to go. And again,
the R20 does get powered with PoE, so this little adapter here is only for the mag lock.
That's what's going to supply power to the lock. Now let's get everything plugged in and set up.
So here is my Ethernet cable running to the intercom.
Here's my PoE switch. And I'm just going to plug this in.
And there we go, that intercom is now connected to our network and it should be connected to
power. Let's go verify that. And as we can see here, our intercom is booting up. The light is
on the RFID reader and our button is blinking here, letting us know that it's powering up.
It is connecting to the network. Next, we have our mag lock to power up,
which is as simple as connecting it to a 12V DC power supply. And there we go.
Now let's confirm that this lock is properly working.
Alright, beautiful. We have a working mag lock. We have a working intercom on the
outside. Let's hop on the computer, get on the web interface and configure everything.
To log into our intercom's web interface we first need the IP address. To do that just download and
install this program from our website. And it will pull all of the Akuvox products on your network.
So I'm just going to type this IP address into a web browser.
And it brings me right to the login page.
The default login is "admin" for both the username and password, and we're in.
Now you can see, there are a ton of menus and options to mess around with here.
Most of this goes beyond the scope of this video. Today all we are going to do is set up a proximity
card for our Intercom. If we click on the phone menu and click door log we can see a list of all
of the events that happened at our door. Right now it's empty because this is a brand new product,
but I'm going to go out there and scan this proximity card and you can see,
obviously nothing happened. We haven't registered any cards yet, but if we go back to this door log,
It doesn't update in real time so we do need to click on this again. There we go. We can now see
that I tried to open this door with the proximity card. So let's add this card to the Intercom so I
can successfully open that door to do this. We're going to come into intercom and click
card setting. Now, before we make any changes here, we do need to change the card status.
Right now, you can see the card status is normal. That just means the reader
is attempting to read cards, but since we are going to be issuing a new card number,
we need to change the status from normal to card issuing mode. Once we do that,
we can come down here to the card setting where we will input our new card.
We can either type this in manually, if we know the code, or we can click this obtain
button to grab it automatically, and you can see that number populated right. That's because
the intercom remembered that I just tried to scan that card. So now it's going to pull that
in as the key code and I can go ahead and click add. But if we hadn't scanned any cards yet,
let me go ahead and get rid of this and click obtain, you can see that the intercom
is now waiting for a card to be scanned. Let me run back out there and scan this.
And there we go it once again pulled that code in and I can go ahead and click add.
Now, down here in the door card management table, we can see our new card. Let's say I wanted
to put a name in there so I know who this card belongs to. I can click this little check box.
And when I do that, that code pops right back up in the IC code input box.
Now I can make any changes that I need to, for instance, I can type Tyler in here. So
if I click edit, it will simply make those changes to the card that we already have.
And there we go. Now I'm going to hop back into the door log,
phone, door log, and I'm going to go scan my card again, and we will see what happens.
Welcome. Please come in.
And perfect. The card worked, it unlocked the door.
And I now have it in this log here so I can easily see at a glance who is accessing my door and when.
Now, let me show you how easy this is to operate on your cell phone.
I just opened the SmartPlus application. This is all associated with your Acuvox cloud account.
So any device that you have added to your cloud account is going to automatically show up on this
application when you log in. There's no extra configuration you need to do from your phone.
This makes it super easy for your clients because you can just set up a cloud account for them,
send them an email with the QR code, all they have to do is open up their cell phone and scan that QR
code and it logs them in right away. There's no password. There's no logging in. Everything is
streamlined and as easy as possible. And then once you open the application, you can see that
everything is one click away. There's not a system of endless menus that you have to go through.
It'll just show all of your devices right here on the home screen. Right now we only have one
device set up and that is this Nelly's device. That's the R20 I set up earlier. So let me show
you what all we can do with this. There are two different kinds of interactions you can
have between your phone and the R20. You can have a mobile-initiated interaction
where you open the application and take action with one of these three buttons here,
or you can have an intercom-initiated interaction where someone at the intercom pushes the button
and it gives you a notification on your cell phone. Let me show you what we have here first.
We have these three buttons and they're all pretty self-explanatory.
We have open door, call, and monitor. Open door, it's exactly what it sounds like. You can see
here's the door that we have. Outside this door is the intercom. And right now this is locked tight.
That mag lock is engaged. But if I come in here and click open door,
it's going to ask me which door I want to open. Again, the R20A can hold up to two
doors. We only have one door right now in relay one. It says trying to open door, succeeded.
I open it up and you can hear at the intercom there is a welcome message, letting whoever is out
there know that the door is now open. And then if I shut that again, it is it's immediately locked.
That mag lock is once again engaged. From my cell phone, I can also initiate a call.
This is going to send a call to the intercom out there. The Intercom will
automatically answer the call. Nobody has to press a button or anything like that.
And you can see, we have video. We can see whoever's out there. There is two-way audio,
so we'll be able to communicate. And we have these actions down here at the bottom. We can
hang up the call. We can open the door, or we can mute the microphone. And you can see in the
top corner of the app, you can see yourself on here, but the R20 has no screen. So this
isn't going to be two-way video, only audio. I'm going to go ahead and hang up this call.
And the last option that we have here on our phone is monitor.
If we click this, it's just going to pull the video feed from the Intercom.
This isn't initiating a phone call or anything like that. So there's no two-way audio happening,
no communication. It just allows you to see what's going on at the site of your Intercom.
And from here, we can take a screen capture, which will save into our files on this app.
We can open our door. Or we can initiate a call right here from the monitor screen.
One more thing I want to show you from this mobile app is what happens when somebody
initiates a call from the intercom. So if I go ahead and push this button,
you'll see that I get a notification on my phone.
If I click that notification, it takes me right to this screen
where I can perform whatever action I need to, I can open the door. I can't answer the call,
ignore the call, or take a recording. I'm going to go ahead and ignore the call.
And that is how to set up and use the R20A
video intercom from Akuvox. I hope you enjoyed this video and learned a thing or two. Again,
be sure to subscribe to our YouTube channel and follow us across social media because we
have more videos coming out soon on the R20 and the rest of the products in our Akuvox
product line. Be sure to check the links in the description if you are interested in learning more
about these products, and thanks for watching this video, I will see you in the next one.