All right.
In this video, we will learn to transfer Microsoft Authenticator to a new phone.
Before we begin, you must know that Microsoft Authenticator only supports Android to Android
and iOS to iOS transfer.
So, if you want iOS to Android or vice versa, you must do that manually.
We will cover Android first, and then move to iOS.
This is my Android phone with some of the accounts.
To transfer those codes, we must enable backup.
You can do that by going to settings.
You will see this option.
You can also go to “Settings” and enable the backup from here.
However, before you do that, you must have a Microsoft account.
Like, I have one here.
To add a Microsoft account, tap on this “Plus” icon.
Here choose the “Personal” option and sign in with your account.
After that, you will see your Microsoft account here.
Next, enable the backup in the settings.
Once the backup is enabled, you will see the backup email here and the cloud backup option
enabled.
Now we will move to the other phone.
This is my other Android phone.
We will recover the codes on this phone.
Install the Microsoft Authenticator app and open it.
Accept those options here until you reach this screen.
Here, you will notice this “Restore from backup” option.
Tap on it.
On this screen, you must sign in with the same Microsoft account.
If you already have the app open, you can add a Microsoft account as we did on the previous
phone.
Let me add my account details.
As my Microsoft account is added to the other phone, I will get a notification.
Once we are logged in, you will get this message if you don’t have any phone lock.
Let’s enable the phone lock now.
After that, tap on this “Got It” button.
The app will start restoring accounts.
Here we go.
We have the same accounts as the other Android phone.
Let’s move to iPhone now.
The reason iOS and Android can’t mix is that on Android, Microsoft saves accounts
to its own cloud, while on iOS, they use iCloud.
This is my iPhone.
We will enable backup first by going to settings and enabling it from here.
If you get this error, it means that iCloud Drive is not enabled.
You will need to enable it from settings by going to your account and then iCloud, and
then iCloud Drive.
After that, we can enable cloud backup in the Authenticator app.
After the backup is complete, you will see this message.
Now, we will recover the accounts.
Pretend this is your new iPhone.
Install Microsoft Authenticator on this device.
Open it when it’s done.
Accept the terms and conditions.
Here you will see the “Restore from backup” button.
You must click here to recover accounts.
Next, you will either get this screen with the backed-up account, or you will be asked
to log in.
Use the same email to log in.
Let’s tap on the account here.
The app will start the recovery process.
Here we go.
We have the same accounts now.
You can return to settings and enable cloud backup to back up accounts.
OK, if you have lost your main phone and can’t log in, there are other ways to log in.
You can use the recovery code Microsoft gave you while setting up two-factor authentication
for your Microsoft account.
You can also log in on a PC using your mobile phone and then by adjusting your two-factor
authentication settings.
However, in some scenarios, you might not be able to recover your Microsoft Authenticator
accounts.
Anyway, this is it for this video.
Thanks for watching.
Please let me know if you need any help below, and take care.