WINFREY: ...for anybody to imagine who's sitting wherever
they are in their homes that you're sitting in the palace
and you felt a sense of hatred for yourself.
That doesn't compute in our princess,
Cinderella, duchess mind.
WINFREY: You understand?
Ms. FERGUSON: Right.
FERGUSON: OK. So you sh…
WINFREY: That's the fairytale.
Ms. FERGUSON: That is the fairytale.
WINFREY: Uh-huh.
FERGUSON: But then comes the rea--realism that you
actually ma--you didn't marry to get the fairytale;
you married your man.
You fell in love and you married the man.
And then you've got to come to terms with the fairytale.
Now it's not a fairytale;
it's real life in there--well, so to speak.
WINFREY: It's real life in there.
Ms. FERGUSON: They think it's real life in there.
FERGUSON: You know...
WINFREY: So when you moved into the palace,
were you surprised?
I mean, the way you described your li--I'm ju--as you
describe it in the book, I'm thinking it's a little,
dark room down the hall at Buckingham Palace.
FERGUSON: Yes. It's on the second floor.
WINFREY: Where you lived.
Ms. FERGUSON: Where I lived.
And at Buckingham Palace, from--from--from when you look
at it from the outside, for any tourist that's looking
at Buckingham Palace, all the windows have to be--only
open only a certain amount so they are all in line.
WINFREY: Mm-hmm.
Ms. FERGUSON: And so, of course, I come in and fling
open all the windows knowing it was wrong, you know.
WINFREY: Mm-hmm.
Ms. FERGUSON: And--there--no, that wasn't my bedroom, no.
WINFREY: Well, what is this?
OK, because that's how we picture Buckingham Palace…
WINFREY: ...but that's not what you described.
Ms. FERGUSON: Those are the state rooms.
FERGUSON: Yeah. Tho—tho--tho...
WINFREY: OK. Parties.
Ms. FERGUSON: Yeah. Right. That's where all the…
FERGUSON: Yeah. The--the--like, the President
and Mrs. Clinton would go to th--these rooms
when they go to visit.
Ms. FERGUSON: No, this wa--this wasn't where we put our
feet up and watched TV.
WINFREY: OK.
FERGUSON: No. And--and that's another state room.
That--well, that's the Throne Room,
as you can see, at the back.
WINFREY: Mm-hmm.
FERGUSON: Yeah.
FERGUSON: The Throne Room, yeah.
WINFREY: The Throne Room.
WINFREY: Now was--the--the--the quarters where you lived,
were they--you know, did you have the same ki…
Ms. FERGUSON: They were like--sorry. Sorry.
WINFREY: Were they the same kind of opulence?
Because I'm looking at the silk on the walls,
the rugs alone, the curtains.
Ms. FERGUSON: No, no.
WINFREY: No?
Ms. FERGUSON: No. Thi--this is all open for public.
And the s--the state rooms.
WINFREY: Uh-huh.
Ms. FERGUSON: And my rooms are about a mile and a half
from those on the other side of the quadrangle.
FERGUSON: Yes. Yes.
And the kitchen was about a mile and a half from my rooms, so…
WINFREY: Literally. Yes.
WINFREY: Uh-huh.
WINFREY: So you have your rooms, and then to get--I
remember--you--you are like me.
I'd be looking for the refrigerator.
Ms. FERGUSON: Yeah. Comforting.
WINFREY: You walk in and you're in the palace
and you're really happy to--happy to be there and you're
really glad the queen's there and everything, and go,
`But where's the refrigerator?' Yeah.
Ms. FERGUSON: Yeah. Yeah.
WINFREY: And it was where?
FERGUSON: And it was--well, what you had to do was,
my--our bedrooms, where--we had one bedroom, two bathrooms,
a dining room, come study, come nursery, come everything,
and a--and a dressing room for me.
That was it-- and a sitting room to watch TV. That was it.
And it was all…
WINFREY: So--OK. So they have four rooms, basically.
Ms. FERGUSON: Yeah. And it was a department in the
environment building, so it's all burgundy and very dark.
And the light bulbs are only 30 amps,
so they don't provide any light.
And--and you can all say, `Well, what…'
WINFREY: Is that, like, regulated?
You could only have 30 amps?
Ms. FERGUSON: Yes. Yeah. Yeah.
WINFREY: Really?
Ms. FERGUSON: Yeah, because the--the tourist rules
and regulations--I don't know--all that sort of stuff.
So--but I, being the pleaser, didn't want to change
anything, and I've still left--I--our flat the same…
WINFREY: So if you got a 75-watt bulb, that would be,
like, an outrage or something?
Ms. FERGUSON: Well, the light would shine through—yeah.
WINFREY: OK.
Ms. FERGUSON: That would be wrong.
WINFREY: Wrong.
Ms. FERGUSON: It would be naughty.
WINFREY: Naughty.
Ms. FERGUSON: And you don't do that.
WINFREY: Oh.
WINFREY: Women suffer all over the world from a lack
of self-esteem.
Ms. FERGUSON: And that's what I've tried to say in that
is that, `Look, I've been in the most privileged position.
I've been on that pedestal.
I've been--you can't get--you can't get more of a dream.’
WINFREY: You had a tiara.
Ms. FERGUSON: I know.
WINFREY: That's--say no more. You had a tiara.
Ms. FERGUSON: I know. I know. I…
WINFREY: You had the diamond tiara.
Ms. FERGUSON: I know. I know.
WINFREY: Do they let you keep the tiara?
Ms. FERGUSON: Yes.
WINFREY: Really? They let you keep the tiara.
Well, the duchess says that things were different
for Princess Diana.
Why do you think things were different for her?
Ms. FERGUSON: I think that she was just very good
at what she did. She was the perfect princess.
She is the perfect princess.
I think that she--that she just glides, really,
and she's very, very tall and very beautiful.
And she's been through a huge amount of discovery
of her own self and a huge amount of problems
with her own life.
WINFREY: Mm-hmm.
Ms. FERGUSON: But she just--she just--I--well,
I always think she just seems to get it right, you know?
WINFREY: But she went through her struggles, and the…
WINFREY: Yeah.
Ms. FERGUSON: Big time.
FERGUSON: Big time.
WINFREY: And the tabloids, who are vicious--they're bad here,
but they are vicious over there.
Ms. FERGUSON: Absolutely.
WINFREY: And--and, you know, tried to kill her, literally.
Ms. FERGUSON: Yeah. They have. They have.
WINFREY: Uh-huh.
Ms. FERGUSON: And I think that that's what's so exciting
about two best friends like Diana and I is that we can grow
together and transform together and we support each other.
WINFREY: Did you know--didn't mean to interrupt you,
but did you know how miserable she was?
Ms. FERGUSON: No.
She was very--she was very good at not showing it.
FERGUSON: And then when we--when I was there, living there,
I sort of got to know more and more the pain--the pain
she was in. Yeah.
WINFREY: Mm-hmm.
WINFREY: About--mm-hmm. Mm-hmm.
Ms. FERGUSON: It is--it is very cruel and very painful
when you are going to try and find the feelings within
to be in the--such a public stage.
WINFREY: OK. I know a lot of people who don't understand,
because I--most-- I know, we live in a country--you know,
we're capitalists.
We believe that if you just had the money,
everything is all right. But most--so most people don't
understand, if you have all that stuff,
why don't you just behave yourself, do what you're told,
keep the 30-watt bulbs--You know what I'm saying?—and...
Ms. FERGUSON: Mm-hmm.
WINFREY:...just play the game and go along with the program?
Ms. FERGUSON: You could do that.
WINFREY: Mm-hmm.
Ms. FERGUSON: You could do that.
And the--and--and if that's what suits you,
that's what suits you.
FERGUSON: But, I'm afraid, for Diana and I,
we--we--we learn--we're like rivers. We want to learn more.
We want to go around the next corner.
We want--we were hungry for life. We're very curious.
We're--I speak for myself here, not for her…
WINFREY: Uh-huh.
WINFREY: Mm-hmm.
Ms. FERGUSON: ...because she's not here.
WINFREY: To do this, to have this life means you
ultimately lose yourself, whatever your self is.
WINFREY: That you can play the game--and it is the biggest
game there is, is it not?
Ms. FERGUSON: Yeah. Yeah.
WINFREY: That's basically what it is.
Ms. FERGUSON: Yes.
FERGUSON: Well you go out there and you---
WINFREY: And you have to play by the rules.
FERGUSON: ...play by the rules.
I must explain that--that the--the British press
at the moment is completely and--and utterly cruel
and abusive and--and so invasive.