Speaker 1: Shot, shot, shot, shot, shot.
Speaker 2: Everyone does basically what they want.
Jaime: It's like going up to a massive house party.
Because I'm the one that's in charge, not you.
The Cave is my baby, and she's more old school on things.
She's definitely out of place.
Maria: We are losing money.
Jaime: We're busy, so the proof is right there on why I'm right.
Jon Taffer: Where is he?
Speaker 6: He's over there.
Jon Taffer: Working hard, isn't he?
Jaime? Jaime?
I know you're really paying attention to your business.
But I'm standing here, would you mind coming and talking to me?
Jaime: What's up? Jon Taffer: Come here.
Do you understand your mom is indebted by $200,000?
You understand that?
Jaime: Yes sir, I do.
Jon Taffer: You understand that she could lose her house?
Have you trained these employees?
Jaime: We're short staffed, man.
Everyone is new, so some people are just-
Jon Taffer: Have you trained these employees?
Did you, yes or no? Did he, Maria? Yes or no?
Maria: No.
Jon Taffer: Does he treat it responsibly
to protect your business?
Maria: No.
Jaime: I think I did a lot man.
I thew flyers around the whole city.
Jon Taffer: You don't take ownership of this failure.
Think about it. You failed. She's telling you, "You failed."
Jaime: It's a matter of perspective.
Jon Taffer: You have nothing but excuses.
And you're a lazy asshole who stands there
and talks down to your mother,
and she's gonna lose her house because of your
[inaudible] excuses. Grow up!
Tonight's Stress Test worries the hell out of me.
John and Jonathan can't manage this bar empty.
I don't know how the hell they're gonna approach
managing it full.
Jonathan: Welcome to Palladino's. Come on in.
Hey, you guys want some pizza?
Speaker 8: Yeah. Two cheese slices.
Jonathan: You got it.
How many pizzas does he need to start getting going?
I can have him starting making them.
John: I don't know. It's six per ...
no, it's four per pizza so that's one ...
Jonathan: I'm gonna say three cheese, two pepperoni.
John: That sounds good.
Speaker 10: Okay, so wait, stop. What ticket are you taking?
Because we're gonna end up making it again.
John: Like once I give these pizzas to them,
and then I give them the tickets-
Speaker 10: You don't give the guests the tickets.
John: Right, so I give it to the-
Speaker 10: You take it and throw it away
so we know that we've already made it.
John: Yeah but I need to give it ...
they have to pay for the pizza.
Jon Taffer: Yes, I would have rung it in
when I had the ticket in my hand.
John: So, I should be ringing it in?
Jon Taffer: Of course you should.
Speaker 10: Yes!
John: I didn't know that.
Jon Taffer: Who's gonna get paid?
John: That's a good question.
Jon Taffer: Can you believe that these guys are scientists?
Jonathan: For my day job, I am a biochemist.
What's up with these boxes?
Speaker 10: He has no idea what's going on,
no communication. No organization, no clue.
Pizza was not making it to the table.
John: All right, sorry this took so long.
Speaker 11: Thank you.
The pizza actually was good, it just took a while.
John: We're getting backed up. The pizza's are not leaving.
Jon Taffer: Getting cold?
John: Pizzas are getting cold. They need to get cold.
Jonathan: Those three pizzas over to that table,
and you left the tag there. And so-
John: I thought we were doing this
because we were trying to give them ...
they had ordered-
Jonathan: No, no, no. But we took those slices out.
John: No, you didn't take the three pepperonis out.
Jonathan: We did. You took them out.
John: No.
Jonathan: Perhaps not. We can double check it.
Jon Taffer: This is an incredible rescue.
Sometimes they're conversations are just astonishing to me.
Did they get the pizza or not?
Jonathan: It was served in two separate orders.
Jon Taffer: But they got it?
Jonathan: At this point, I believe they got it.
John doesn't think they did. I think they-
John: No, that's not it- Jon Taffer: Just go ask them.
John: I think we gave it to them twice.
Jon Taffer: Well, just go ask them, guys.
Jonathan: I think we gave them the meat-
Jon Taffer: As you're talking about it,
these are getting cold. John: That's what I'm saying.
Jon Taffer: John and Jonathan are both brilliant,
but they're common sense ignorant.
They can't get a slice of pizza to a table
without a 10 minute discussion.
Jonathan: Jon Taffer called us morons,
and he's absolutely right.
Shawn Ford: You guys are only serving bottled beer?
We can't have that.
So, tonight, we're gonna introduce draft beer
into your Stress Test.
So, I'm gonna teach you guys how to pour draft beer.
Speaker 13: Excellent.
Shawn Ford: You wanna start with a beer clean glass.
You're gonna start at a 45 degree angle,
open the top in one fluid motion.
If you pause in the middle,
you're gonna create a burp or a bubble.
Once it gets about 2/3 of the way, straighten it up.
See the lovely effervescence coming up from the bottom?
So, who feels confident in their beer pouring?
Wow. We'll start with Lexi, come on down!
Show me how to pour a beer.
Lexi: You take your beer clean glass here
with proper sanitation and drying techniques.
It's gonna go at a 45 degree angle-
Shawn Ford: Check.
JD may go broke if it takes you this long to pour a
[inaudible] beer though.
You got it, you got it, you got it.
Lexi: What the ... make it stop.
Speaker 13: Turn it off.
Speaker 15: Turn it back.
Speaker 13: Well, you forgot to tell us how to turn it off.
Lexi: Yeah, you didn't go ... you didn't go through that.
Shawn Ford: What the [inaudible]?
Speaker 16: Hi, welcome to Fatballs.
Jon Taffer: How can there be nobody here?
Speaker 16: It's just the way now.
Jon Taffer: This is the way now that it is?
Speaker 16: The way it is now.
Jon Taffer: Okay, so here's what we're gonna do.
Push two of these tables together.
Come help me. Give me a menu. Give me a server.
Okay, here's what's going on. I am now gonna be 10 customers.
Speaker 17: Can I recommend the Strawberry Surprise?
Jon Taffer: Sure. I also wanna try a Root of
All Evil, a Mojito, a Tequila Sunrise, a Fatballs
Cherry Bomb, a Jet Fuel ... that sounds real good.
A Blue Sapphire, a Sunset over Fatballs,
a Backseat Boogie, and a Pineapple Island.
I wanna see how we do. You think they're gonna do well?
Speaker 18: If I had to put my money on it,
they probably wouldn't get those drinks right.
Jon Taffer: How come?
Speaker 18: Because they haven't been trained properly.
Jon Taffer: Who's fault is that?
Speaker 18: I'm all over the place.
I can't train them when I'm doing other stuff
that also needs to be done.
Jon Taffer: I wanna order some food.
Speaker 19: Order it.
Jon Taffer: Let me try Momma's Spinach Dip and Chips,
some onion rings, a Philly Steak.
Fatballs Burger, a Brunch Burger,
a Blue Balls Burger ... boy that's very appealing.
A lot of women are gonna order that.
Speaker 19: Here I go, man, here I go. I ain't rushing.
Jon Taffer: I've been waiting 25 minutes for food.
I understand that people wait an hour for food here.
Where's my food?
Speaker 19: Be patient.
Jon Taffer: No, I'm not patient. I want my freakin' food.
And I want it right.
Speaker 19: You'll get it when it comes.
Jon Taffer: Who said that? Speaker 19: Me.
Jon Taffer: What did you say?
Speaker 19: That you're gonna get your food
when it's prepared. Gotta be patient.
Jon Taffer: This is your staff. Go fire his ass.
There's our cook whose name is Dirty Red.
I wonder if he put it on his chef coat. Dirty.
Shawn Ford: Sounds like a nickname he gave himself.
Dirty Red: Jon Taffer told my manager that if I left here
without cleaning this kitchen that he was to fire me.
Didn't go home, didn't sleep. I scrubbed and I scrubbed
and I scrubbed to the point of exhaustion.
Kitchen was a mess.
Hey Joe. Don't let the coffeepot be empty today.
Speaker 22: I'm tired.
Speaker 23: Where's Red?
Dirty Red: I was filthy.
I was covered head to toe with grease all over my body.
So, took a little bit of a bath in the dish area.
Speaker 24: Tip of the day:
don't get the degreaser in the peepee. It stings.
Dirty Red: Eh, it ain't gonna be any worse than gonorrhea, right?
All you Peeping Toms, I'm sure y'all had fun.
Jon Taffer: Hello.
Dirty Red: Taffer who? I'm the one fucking in charge.
Speaker 22: Hi.
Jon Taffer: Hey, good morning. Where is everybody?
Dirty Red: Oh [inaudible].
Speaker 25: How's that cheese steak?
Speaker 26: No Philly Cheese Steak.
Speaker 25: There's no Philly Cheese Steak?
Dang it. Okay, we'll do the nacho fries and turkey melt.
Look at it. It's all lumpy.
Jon Taffer: I wanna see if they're actually gonna eat
this the way this looks.
Shawn Ford: Yum.
Speaker 25: That's not real cheese.
I mean, honestly, this looks like a joke.
Jon Taffer: I want you all to come with me for a minute.
Let's go in the kitchen. I want you guys to see this.
Lewis: Here he comes. Oh my God. Jon Taffer: Nice to meet you.
Lewis: Nice to meet you too. Jon Taffer: Come on in.
First of all, look at that fryer.
What you're about to see will blow you away.
Here we go. Look at this guys.
You ever see oil smoke like that?
You know why it's doing that?
Because it is so contaminated with bacteria and filth.
Do you understand how dirty that is?
Lewis: Yeah, yeah.
Jon Taffer: You leave at night and don't clean it.
You let him leave at night and don't clean it.
Speaker 26: I personally have spoken to Lewis
about cleaning the kitchen numerous times,
and I've been on my hands and knees scrubbing the floor
when the floor was like that, all the way back-
Jon Taffer: Really? What about that?
Speaker 26: I did not finish.
Jon Taffer: So, that's like changing a baby's diaper,
but not between the cheeks of his ass
because you don't see it?
Do you eat that food?
Speaker 26: No, I don't wanna eat that food.
Jon Taffer: So, if you won't eat it,
how do you give it to them?
Speaker 25: My stomach hurts.
I feel like I just ate this nonsense.
Jon Taffer: How do you stand here
and you act like that?
Three weeks ago, was it replaced? Why?
Speaker 26: Had no money lately, it's been so tight.
And that's the only answer that I personally have as a manager.
Jon Taffer: Do, you don't have the money to do that?
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(Completed 12/21/18)
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