My name is Xander Groenewegen - I'm heading up the Canon Global Services team.
Canon Global Services is responsible for working with our international and
global accounts. Today's discussion has been about digital transformation
but especially focused on information security. I think it's not only about
cloud technology or business transformation; the challenge global
businesses have is that they are spread across the world and they have different
cultures, in different countries, in different regions, so also to manage the
different cultures in the different regions and maybe different laws will
have an impact on how they operate.
My name is Chris Tickler and I'm the Chief Technology Eevangelist at NT-Ware.
NT-Ware and Canon have an incredibly close collaboration. NT-Ware is a
daughter company of Canon and that gives us access to all the brains up in Tokyo
that allow us to work together to build better technology for the future.
For a company to move to the cloud, the first thing to do is to have a plan of where
you want to get to. Look at your existing infrastructure, look at how you want to
move forward and what is best for your environment. Where are servers still
needed? Where can I go fully to the cloud? Where do I need to have a hybrid
approach of part of one and part of another? Uniflow is a print management
system it provides document accounting, secure printing, mobile printing, and
secure scanning to Canon devices around the world. It's important for
customers to be able to use a print management system such as Uniflow to
gain control of what people are using inside their network, to gain control of
their costs, to understand security, and how to move that forward into the future.
I'm Yohann, I'm the Global Solution Architect, I'm working for Canon Europe
at the Global Services Division. My work is to help my customer to implement
a global solution in order to support the end user during their digital
transformation. Today we talked about the cloud and
the impact for our customers - how their digital transformation is impacted by
cloud solution, and how with Uniflow Online we can support our customers by providing
them innovative features that will support their end user business. The key
differentiator between Canon and other providers in order to support global
business is both the Canon presence worldwide;
we are a very large company, but also the capacity we have to use our innovation
in some area of the market, like what we're doing in imaging, in order to
support other businesses like the printing and the digital business. So I think a
strong integration, strong link, between the hardware, software and services will
help customers to solve their digital transformation problem. What customers are
realising is printers are not just a device in the corner. They need to
consider printers as part of an infrastructure. That means they need to
secure these devices like they are securing their workstation or server.
I'm Quentyn Taylor. I'm Director of Information Security here at Canon EMEA
The event we ran today focused in on security but also all of
the other topics that surround print. It's so important that we ensure that
our customers understand not just the risks that they might be facing but also the
solutions that we have that can help them mitigate and manage those risks.
One of the toughest challenges that global businesses have is that of scale.
Things such as patching, that sound so easy when you think about just 'install the
patches on the PC' but when you start to run at scale become very challenging.
So today I was talking about some of the real security basics.
Some of the most common ways that information is leaked is via some kind
of criminal act, some criminal act of either malware in a company, or some
criminal act of hacking. Now that's not to say that
the companies are not liable for the breach, they obviously are, and so by
understanding what data you've got where, and what your risk profile is around
that data, you can start to better address those risks that you have in
holding your customers data. So in terms of where an enterprise should invest in
2020, my strongest recommendation would be in people. Equipment is great to
have but it's people who are going to operate that equipment. Make sure you've
got the right people employed in your information security division to ensure
that you can react and respond to any kind of incident.
I hope our global clients will see Canon as a trustworthy partner and I
hope that we show them that we are consistent in our capabilities, our
services, and our deliveries. If clients would describe us I think they would say
that we're trustworthy and we deliver what we promise which for me is very important.