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- Form3 is a cloud native payment technology provider.
We run a platform that enables financial services
to move their difficult and complex payment processing
onto our platform for scale, resilience, and functionality/
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Form3 was established just under six years ago
to tackle the challenge faced by many small
and large financial institutions.
The limited choice of legacy technology estates that they
either already ran or software that they would need to buy
to make payments work for their customers.
So we were formed to use
and leverage the cloud native technology
from many other industries that had reached maturity
and really try and tackle the quite difficult nut
of how would you use that technology to reinvent
and reimagine the way that payment processing would be done
by a financial institution.
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Taking on financial services, clients,
and critical services like payments for those clients
poses a number of challenges.
The first is how do we evidence the security
of a cloud native platform?
And we've been able to do that by building security directly
into the application and infrastructure of our business,
leveraging the tools of AWS
and our own developed tools in many cases.
The second challenge we've needed to overcome is really to,
to leverage the technology to evidence resilience.
Payments just have to work.
There's no option about them sometimes working.
It's a very very sensitive resiliency area.
And so leveraging AWS and cloud tools
and cloud native technology really allows us to show
to financial institutions that resilience can be designed
into platforms and the operational resilience can be
significantly improved over and above levels achieved
with proprietary data centers that are expensive
and complicated to maintain.
And I think the third challenge that we've had to face
with our, with our customers has been the idea of moving
these services to a third party organization.
So typically again these have been managed in house
and so we've been able to use the technology
and our own understanding of the payments ecosystem to,
to reassure clients that payment processing
needn't be complex.
It can be run on a platform very very successfully.
And that's what, what Form3 have been doing
over the last five, six years. (gentle music)
Form3 was born in the cloud.
It was born in AWS.
And so we have had a long and sustained relationship
leveraging the tools and capabilities of AWS
to achieve our aims.
This includes the use of AWS
for our key production environments.
Those are processing many many tens of millions
of transactions a month for regulated businesses
across the UK and Europe, soon to be the US.
We've also taken the opportunity to use AWS
to allow us to cycle up and build environments
for our rapidly expanding development teams quickly,
efficiently, and cheaply.
And that's allowed us to progress very quickly
with the development of key functionality to support our,
to support our customers.
What's also been really interesting in the relationship
with AWS from, from our perspective is the availability
of bright and very technically astute architects
who've worked with our cloud native engineers to bring all
of that expertise together to make sure that the solutions
that we build and the platform that we've delivered
is something which can stand the test of,
of financial institutions' customers.
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We see a number of benefits in Form3
from having worked with AWS.
Firstly, the maturity at the beginning of our life cycle
of the AWS technical estate has enabled us
to move more quickly into production.
It's enabled us to move more rapidly into scale
and it's enabled us to do that
whilst maintaining our agility for development.
And that's not an easy thing to do.
And we've leveraged all the tools we can find in AWS
and our own manufactured tools to help us to achieve that.
Those are all significant benefits.
In run the ability to, to really scale,
scale into consistent processing has been,
has been very valuable for us.
And that is underpinned by the stability
and the continued good performance of AWS in both resilience
and technical performance. (gentle music)
The Form3 solution has become integrated
and integral to some of the largest financial institutions
in the world and their ability to deliver payments
for their end customers.
The benefits therefore of leveraging the scaling, security,
and resilience model of public cloud and particularly AWS,
that's really really enabled us to evidence
and continue to build on our platform for,
for the benefit of those customers.
That means they know it's secure.
They know it's gonna work all the time and they absolutely
know that it will deal with whatever scale or change that,
that they need us to, need us to throw to them.
Form3 sees AWS as a critical partner in our expansion.
We've worked with them since our,
since inception and will do into new markets
and into new functional developments,
specifically being able to take the same
technical understanding that we've leveraged out of the UK
and Europe and use that to build our platform
out into the US will be happening very shortly
and we'll be leveraging AWS to achieve that.
As we move through our functional roadmap
we will also start to look through how do we,
how do we really expand on the data analytics
and understanding of flows running across our platform?
And we're looking forward to exploring with AWS tools
that would be developed that might help us
with that process.
And we're also looking forward to sharing with AWS
our experience of critical infrastructure
of the regulated businesses.
It's imperative that financial institutions understand
and really leverage the capabilities of cloud for,
for important and critical services.
And we are just at the start of that journey
and we're looking forward to working alongside AWS
to leverage their experience but also to share our own about
how and where this works most effectively
and to the benefit of ultimately us all as end consumers
of banks and other financial services businesses.
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