- Okay, first question comes from Franz.
"What rights of refusal do I have if the car delivered
"does not meet expectations, i.e. condition?
"Do I have a right to demand a loaner
"until my car is repaired or replaced?
"Is Tesla liable for my losses
"if the car isn't delivered on time?
"Insurance cost, loss of pay.
"The blogs I have read tell you about delivery problems
"and I would like to know what are my rights."
You know, I actually don't know,
in terms of what your rights are.
I have heard of people refusing delivery
for one thing or another.
And often, if it is a quality thing, it's on the other end,
where they find the quality thing.
And remember, the delivery team,
they get the car, and they're cranking them out
and delivering them so quickly,
they maybe have the car, you know,
have it physically inspected an hour before you get there.
Or at least that's kind of my guess.
It doesn't seem like something that they
have enough time or resources
to spend hours with every individual car.
So the assumption they have, I believe, is like,
the car should be ready to go
when it hits the delivery center.
They're just facilitating you taking delivery of it.
Which is vastly different than when I got my first one.
You know, it'd be nice if they had different models
with different delivery experiences.
So far, that's what I know.
You should be able to refuse it.
I don't know where you're located,
what country or anything like that.
I assume you're in the US, though.
Yeah, as far as I know, you can refuse it.
And they're usually good about giving you a loaner.
I don't know about anything else regarding losses and that,
so, sorry.
Thanks for the question, Franz.
DJ asks, "Has Elon's Times interview
"helped or harmed the Tesla brand?"
You know, I don't know.
I really didn't dig into it.
I was far more interested in the one with Marques
because I think that was much more relevant
to me as an owner.
I understand that the stock went down.
But again, I have very little faith in the stock market
and try not to pay attention to it.
There you have it.
Thanks for the question, DJ.
Tom asks, "It seemed to me that Elon's texting
"and Wall Streets' reaction to all that publicity
"has obscured what has been going on
"in both Sparks and Fremont.
"It was only a month or so ago that the story
"was that Tesla couldn't deliver quality cars.
"Now they appear to be shipping a bit over 6,000 3s a week."
I don't know if that's true.
That number is maybe a little bit high.
"Mostly crickets on that.
"So is this simply people naturally
"gravitating to bad news, or is it part of
"the continued shorts push to deep six Tesla?"
Yeah, okay, yeah.
I like where you're going with this.
It's an interesting question.
Yeah, there's a lot of people
that have a lot of money at stake for Tesla to fail.
Every other week or so,
anytime we get concrete evidence to the contrary,
it seems to be a spurry of news stories
which are seemingly out of nowhere
that kind of, yeah, paint things in a negative light
to try to hurt the stock.
I think the whole stock market is kind of a racket anyways,
and I don't play that game.
So, it's one of those things, like,
I guess I don't care that much.
I really do hope they can take the company private
so that way it doesn't matter.
And the thing that does matter
is them making the cars and people loving them.
Because that's truly, I think, the critical piece.
And being public definitely hurts their ability to succeed
on that front, as far as I'm concerned.
Thanks for the question, Tom.
Leo asks, "Regarding the Saudis wanting to invest in Tesla,
"the optimist in me thinks it's good to help bring
"Tesla out of the shareholders string pulling.
"But conspiracy theorist in my thinks is a red herring
"and that they will destroy the EV industry from the inside.
"What are your thoughts?"
I don't know, man.
That's a hard one.
I don't honestly know.
Like, the way I think of this whole thing is
energy companies and folks with huge stakes in energy,
which, in the world today generally means oil, aren't dumb,
and they're going to be diversifying.
BP, for example, just bought, I believe,
the largest charging network in Europe
because they know that this is coming.
I don't think, like, the Shell, Exxon, BPs,
or the Saudis with the oil, will go away.
I think it will shift.
In fact, there's even some really interesting stuff
happening over there.
If you go check out Robert Llewellyn
on the Fully Charged Show,
where there's cities that are completely green,
and renewable energy,
and they just ordered a couple model Xs for a fleet
of kind of town car services for the government.
I don't think you should just write off this group
because of their tradition or their history with oil.
I do think it's something to tread lightly with
if I were in the Tesla board's kind of shoes.
But I don't think it's something that...
Like, these folks see the writing on the wall
just like the rest of us.
I don't know that I would write them off entirely.
Yeah, I guess I'm kinda with you.
I'm a little bit skeptical, but I'm also kind of hopeful.
So, yeah, only time will tell.
Thanks for the question, Leo.
Jacob asks, "The Model 3 all-wheel drive non-performance
"and the performance version
"seem to only have one difference,
"the zero to 60 time, for $11,000."
I think it's only $10,000, right?
"In your opinion is it worth it?
"Is the non-performance all-wheel drive software limited?"
No.
The performance model has a larger motor, or larger motors.
Maybe just one larger, I don't know.
It definitely has more power.
And the actual cabling, the actual powertrain,
which transfers the energy to the motors
is larger as well.
So I don't believe it's a software thing at all.
And it does have bigger, more powerful hardware on it.
So that is the physical difference.
Do I think it's worth it?
(exhales) It depends.
It depends what you want.
I don't think it's something that's necessary as all.
But doesn't mean it's not a reason to go buy it.
Yeah, I think it's something
you'll have to answer for yourself.
There you go.
Thanks for the question, Jacob.
Les asks, "I'm a big fan of Elon,
"but I'm worried for his mental health lately.
"The recent New York Times interview
"made it sound like he is close to cracking up
"due to the incessant smear campaign.
"I wonder if he is able to get counseling?
"I also think he should get off Twitter, don't read it."
Yeah, I don't think anyone at Tesla
can get him to do that.
There was a funny comment or tweet somebody said,
the Tesla PR team should be fired
for letting him do that interview.
I think that's fascinating because that,
the presumption there is that
someone can tell Elon what to do.
When you're in his position,
one of the richest men in the world,
one of the most powerful,
people don't tell you what to do.
I think even normal people have
an aversion to being told what to do
once you're an adult and you kind of are
in control of your own actions.
Yeah, that's hilarious to me.
No, I don't think anyone can tell him what to do.
Maybe through, you know,
the mental and personal stress,
I assume he probably has a therapist.
Yeah, I don't know.
I agree though, I agree we could use a little bit more
temperament and sanity with that stuff
because it's not helpful.
Thanks for the question/comment, Les.
Shawn asks, "Hi Ben, I am currently
"a Canadian university student.
"Looking forward to your upcoming data science course."
Awesome.
"I have a strong interest in being environmentally friendly
"But at this point it seems that EVs, especially Teslas,
"are too expensive for students to afford.
"Do you think it will mostly be a matter
"of waiting it out over the next few years
"for more used EVs and Tesla competitors
"to enter into the space
"to make them a more feasible investment for students?"
Yeah, it's a good question.
I wouldn't stretch yourself.
My way of thinking, and this is why I don't,
like, I still have a 2013 Model S,
and I'm gonna keep it, and I love it.
It's one of those things.
I don't think you should worry about it that much.
There are lots of other ways to
be more environmentally conscious than owning a Tesla.
And there are lots of cheaper EVs out there.
So if you do want an EV,
I would look at maybe some other options.
There are plenty that are far more affordable than a Tesla.
Granted, they're not as stylish,
or as feature rich, or whatever.
So, yeah, you're gonna make a compromise.
But that's kinda what it comes down to.
You also could, like, I don't know your situation,
but not have a car at all is another option.
Take public transportation.
I actually did that for a year before moving to California.
It was quite nice.
Yeah, if you want a Tesla, yeah, I would say wait
until you're financially able to handle that.
Because it definitely isn't cheap.
You're right about that.
Other than that, yeah, you may just have to wait a while.
Hey, maybe we can get you a job in data science,
and you'll have more money coming in,
and it won't be an issue.
Hey, thanks for the support, thanks for watching.
I hope to talk to you soon.
Thanks for the question, Shawn.
Les asks, "Hi Ben, when, if ever,
"do you believe Tesla will start leasing the Model 3?"
Three years from now, maybe?
What would that be, 2021, maybe?
Keith asks, "Good morning, Ben.
"I picked up my Model 3 about a month ago
"and overall am happy with the vehicle.
"However, I tried to sync my calendar
"and was informed by Tesla that the service is unavailable."
Yes, yes, exactly.
Thank you, because I have that same problem.
Okay, sorry.
"I then emailed Tesla customer service
"and was told that the feature might not even be offered."
Yep, that is also possibly true.
"If Tesla is not going to offer that functionality
"then why have it as part of the app?"
It's because it's for the Model S, and for the Model X.
That's why.
But hopefully they will have an app store one day.
And who knows, maybe perhaps there will be
a built-in calendar app not made by Tesla
that works on the car.
How about that?
I think that's where we should go.
Thanks for the question, Keith.
Randall asks, "Ben, I took a four-hour highway
"in my Model 3 and autosteer gets confused
"when the lane widens at off ramps.
"A couple of times it shut down unexpectedly
"in the middle of the off ramp dotted line.
"What is your experience with the autosteer feature?
"Do you like it?"
No, I don't.
I think it's very much still in beta.
I don't think it's great, especially in California.
Our roads are not great.
And so it has a hard time.
I have been testing it with different modes
of kind of sitting and holding onto the wheel, et cetera.
So I may actually post a video,
kind of what I recommend.
But unless you're going, let's say, on a nice highway,
out on a road trip that doesn't have a lot of cars
and you can just kind of be in the middle lane,
I think right now it's not good for much beside that.
Thanks for the question, Randall.
Tom asks, "I'm told that I should expect
"my non-performance Model 3 over the next three months.
"I set up an appointment for a test drive later this week.
"Do you have a short list of questions and things to
"note/learn while I'm driving with the sales person?
"I want to make good use of my time."
Just enjoy it.
Enjoy your driving experience.
Make sure you really enjoy the feeling of it.
Other than that, make sure the trunk and the frunk
match your needs in terms of space.
Get really comfortable in there.
Adjust the seats, make sure it's something.
And then also think about not having
something behind the wheel looking over.
That I've got completely used to.
That's not an issue for me.
But the navigation is still an issue.
I would just make sure it kind of
fits comfortably for you physically
because those are the things that can't really change.
The software and all those things
obviously will change over time.
Thanks for the question, Tom, and good luck.
"Why did the Tesla stock price drop?"
Who knows, it's the market.
"When supercharging on a hot day, 110 degrees Fahrenheit,
"after a long drive,
"is it normal for charging to start up
"and then stop after a few minutes?"
No.
"Perhaps charging waits for the battery to cool down a bit?"
Ah, could be.
"Unplugging, waiting a few seconds,
"then replugging started the charging process again.
"Charging continued through to completion."
It could be either.
So when you say a charger,
I assume you mean the supercharger.
That is basically just a direct plug into the DC outlet.
The charger that actually absorbs that energy
is built into the car.
So it could be an issue with the car.
I would call your service center
and make sure that that's what's going in.
It could be the actual supercharger station itself,
but that, I believe, just has fewer parts
and things that can go wrong.
That's my guess.
Call your service center.
Peter asks, "Model 3 in Montreal
"waiting for rear quarter panel since June 11th.
"ETA keeps changing, but September 6th now the latest."
Yeah, no, I'm the same way.
Same way.
I'm taking my Model 3 in tomorrow for work.
Thankfully, all that's needed,
they're gonna try to actually repair it
instead of having to order a part.
Thank god, because even here in California, in San Diego,
there is an indefinite wait time currently.
Meaning we don't know if, and whenever,
we'll get parts for certain things.
Definitely an issue.
Something that I think they need to work on.
Thanks for the question.
Donald asks, "I have looked at different adapters
"for charging my Model 3.
"They are all a combination of 14-50R
"with various different plugs
"that range from 115/15amp up to 240/40amp.
"Dryer plugs, generator plugs.
"Does the Model 3 charger have the ability to sense voltage
"and current available when the Tesla 14-50..."
Yeah, it should.
Inside there's a way to adjust it.
As long as it can connect, I think you're okay.
But then inside of the car
it has a way to adjust what it's pulling.
That's been my experience personally.
If you have more questions, maybe contact Tesla.
I don't know the technical side behind that.
But that's been my experience.
Hope that helps you, Donald.
Carlo asks, "Hi Ben, quick question.
"When I plug in my Model 3 I usually wake up
"to about 353 kilometers charge.
"However, recently it has dropped to 349.
"Any clue what this might be happening?"
You know, it varies.
I get that as well.
Some days it charges to 90% and that's 280 miles for me.
Some days it does 275,
and then the next day it will be back to 280.
It's really kind of temperamental right now.
I wouldn't worry about it, though,
unless it just continues to drop, which would be odd.
So just hang in there and you'll see it go up and down.
I wouldn't be worried about it.
Thanks, Carlo.
Phil asks, "Hi Ben, I noticed the kilowatt hours
"used from my wall charger does not equal the amount used
"in my Model 3 when charging is complete.
"It uses more. Why?"
Maybe because it has to power additional things.
There's phantom drain, some of the other stuff.
And then you can see someone commented there,
charging inefficiencies.
Lots of different stuff happening there
when it comes to that.
I'm curious how you're measuring that.
That's kind of cool,
because I've been wanting to do that for a while.
Thanks for the question, Phil.
"I tried charging my 2017 S100 using a Gen 1.
"It kept giving me a red light."
Okay, we already talked about this,
so I'm gonna skip that one.
Ken asks, "Do you know of anyone who has verified
"that P3D has track worthy brakes?
"You've probably seen my video of my regular..."
I haven't.
"And how the standard brakes
"don't last more than a few laps."
Yeah, I haven't seen it yet,
but I'm curious when it does come out.
Thanks for the question, Ken.