>>> LOOK AT THAT LITTLE SNOWFALL
ON NEW YORK CITY.
LETS TALK ABOUT SPRING BREAK. LETS TALK ABOUT WARMER PLACES.
"ROSSEN REPORTS" IS HERE.
WHEN YOURE ON VACATION, YOU
FIGURE THAT THE WI-FI AT THE
HOTEL IS SAFE.
HUH-UH.
TURNS OUT HACKERS HAVE NEW WAYS
TO STEAL YOUR INFORMATION.
>> JEFF ROSSEN IS HERE TO SHOW
US ALL THIS.
HEY THERE, JEFF.
>> Reporter: MORE GOOD NEWS.
YOU CHECK INTO YOUR HOTEL AND
THE FIRST THING YOU DO IS THIS.
YOU GET ON YOUR PHONE AND TRY TO GET ON THE WI-FI.HONE AND TRY TO
GET ON THE WI-FI. AND YOU LOOK FOR THE WI-FI
NETWORK THAT RESEMBLES YOUR
HOTEL NAME.
YOU ASSUME ITS SAFE.
HACKERS ARE IMITATING THE WI-FI AT YOUR HOTEL TO STEAL YOURI-FI
AT YOUR HOTEL TO STEAL YOUR DATA.
DATA.
AND THEY HAVE NEW TRICKS TO MAKE
IT TOUGHER TO SPOT.
WERE GOING TO SHOW YOU HOW THEY
DO IT AND HOW TO PROTECT YOUR PRIVACY.D HOW TO PROTECT YOUR
PRIVACY. >> ITS SCARY.
>> Reporter: IT SEEMS INNOCENT
ENOUGH.
ENOUGH.
HOTEL WI-FI THAT LOOKS LIKE THE
REAL DEAL.
>> IT MAKES ME FEEL VIOLATED.
>> Reporter: IN REALITY, ITS A TRAP.porter: IN REALITY, ITS A
TRAP.
HACKERS CREATING FREE WI-FI THAT
LOOKS LIKE YOUR HOTEL. YOU LOG IN AND THEY STEAL YOUR
INFORMATION.
INFORMATION.
HOW FAST CAN YOU BECOME A
VICTIM?
WERE POOLSIDE IN CANCUN,
MEXICO.
IM GOING TO GRAB A LOUNGE CHAIR.NG TO GRAB A LOUNGE
CHAIR.
IVE LOGGED INTO THE HOTEL
WI-FI.
NOW, I CAN CHILL OUT AND DO MY THING. CAN CHILL OUT AND DO MY
THING.
BUT TODAY, THERES A HACKER HERE ON THE OTHER SIDE OF THE POOL,E
ON THE OTHER SIDE OF THE POOL, POSING AS A TOURIST.
THE HOTEL KNOWS ABOUT IT, BUT
THE GUESTS DONT.
HIS NAME, JIM STICKLEY, A CYBER
SECURITY EXPERT, AND LUCKILY ONE
OF THE GOOD GUYS.
>> WERE AT THE RESORT RIGHT
NOW.
NOW.
AND THEIR ACCOUNT IS FEEIESTA REWARDS.R ACCOUNT IS FEEIESTA
REWARDS.
WE HAVE CREATED FEEIESTA REWARDS
POOL.
>> Reporter: GUESTS AT THE HOTEL
START JOINING OUR NETWORK,
THINKING ITS THE REAL THING.
>> THERES TWO ON OUR NETWORK.
>> Reporter: THEY THINK ITS THE
OFFICIAL ONE.
>> ABSOLUTELY.
>> Reporter: AND YOURE MONITOR
MONITORING WHAT THEY DO.
>> GOOD LUCK.
>> Reporter: HI, JEFF ROSSEN
FROM THE "TODAY" SHOW, NBC. WHAT WI-FI ARE YOU ON? NBC.
WHAT WI-FI ARE YOU ON? >> IM ON FIESTA REWARDS POOL.
>> Reporter: WHAT IF I TELL YOU
THATS NOT THE HOTEL WI-FI AND
OUR SECURITY EXPERT CAN MONITOR
EVERYTHING YOURE GOING ON YOUR
PHONE?
PHONE?
>> THAT FRIGHTENS ME.
>> Reporter: EVEN ON THE BEACH, PEOPLE ARE LOGGING ON TO OURCH,
PEOPLE ARE LOGGING ON TO OUR WI-FI.
WI-FI.
THERE IT IS.
YOUVE BEEN ON THIS.
IVE BEEN WATCHING YOU ON THIS. >> THATS UNSETTLING BEING ONS.
>> THATS UNSETTLING BEING ON VACATION.
VACATION.
THATS SCARY.
>> Reporter: GUEST AFTER GUEST. >> WE JUST GOT ANOTHER ONE.EST.
>> WE JUST GOT ANOTHER ONE. >> Reporter: FALLING FOR IT.
MEGAN?
MEGAN?
IS THERE A MEGAN HERE?
>> YEAH.
>> Reporter: YOU KNOW WHATS
COMING NEXT.
WHAT INFORMATION CAN HE REALLY
GET?
I TEST IT OUT.
>> I WATCH EVERYTHING HES DOING
IN REAL-TIME.
>> Reporter: IM GOING TO BUY
SOME GLOVES. >> HE JUST ENTERED HIS VISA
INFORMATION.
INFORMATION.
THERES THE SECURITY CODE.
I HAVE HIS EXPIRATION DATE ON THE CARD, WHICH WAS --DATE ON
THE CARD, WHICH WAS -- [ BLEEP ].
>> Reporter: IM GOING TO CHECK
IN FOR THE FLIGHT HOME.
>> HE HAS A WINDOW SEAT. THERES HIS E-MAIL. SEAT.
THERES HIS E-MAIL. >> Reporter: HOW CAN YOU PROTECT
YOURSELF?
YOURSELF?
CAN I GIVE YOU A TIP?
>> GIVE ME A TIP.
>> Reporter: HOP OFF THE PUBLIC
WI-FI WHEN YOU WANT TO GO TO
YOUR BANK OR WANT TO BUY
SOMETHING.
AND GO ON TO THE 3G OR 4G. ITS MORE SECURE. 3G OR 4G.
ITS MORE SECURE. THEN, GET BACK ON THE PUBLIC
WI-FI.
WI-FI.
>> I WILL TAKE THAT AND PUT IT IN MY HEAD AND USE IT.D PUT IT
IN MY HEAD AND USE IT. >> Reporter: THEN, OUR HACKER
WENT ONE STEP FURTHER, CREATING
ANOTHER FAKE NETWORK.
THIS TIME, WITH THE EXACT SAME
NAME AS THE REAL ONE.
AND WATCH WHAT HAPPENS.
HI.
HI.
JEFF ROSSEN FROM NBC. HOW ARE YOU?FROM NBC.
HOW ARE YOU? ARE YOU LAUREN?
>> IM LAUREN.
>> Reporter: CAN I SEE WHAT
WI-FI YOURE ON RIGHT NOW?
>> MY PHONE IS OVER THERE.
>> Reporter: CAN YOU GRAB YOUR
PHONE FOR ME?
SHE DOESNT KNOW BUT HER PHONE
AUTO JOINED OUR FAKE WI-FI
WITHOUT HER TOUCHING IT.
WHEN SHE COMES BACK, SHE HAS A
QUESTION FOR ME.
>> HOW DO I FIX IT?
>> Reporter: EVERY HOUR OR TWO,
WHEN YOURE IN A PUBLIC WI-FI
SITUATION LIKE THIS, EVEN AT A
HOTEL RIGHT HERE, HIT THIS RIGHT
HERE, FORGET THIS NETWORK AND
RELOG-IN AGAIN.
RELOG-IN AGAIN. WHEN YOU LOG INTO ANY NETWORK,
SHUT OFF THE AUTO JOIN FUNCTION
JUST LIKE THAT.
>> THANK YOU.
>> Reporter: YOU CAN GO BACK TO
VACATION.
VACATION.
KEEPING YOU PROTECTED AS YOU
PLAN YOUR SPRING BREAK. BE MORE CAREFUL NEXT TIME?
>> FOR SURE.
>> Reporter: YOURE ON YOUR
PHONES TRYING TO GET RID OF THE
AUTO JOIN.
AUTO JOIN.
YOU WANT ANOTHER TIP?
>> YES.
>> THIS IS PERSONAL FOR ME. WHEN YOU CHECK INTO A HOTEL,
THEY ASK FOR YOUR LAST NAME AND
ROOM NUMBER WHEN YOU LOG INTO
THE WI-FI.
THE WI-FI. I TYPE IN ROSSEN AND THE WRONG
ROOM NUMBER ON PURPOSE.
IF IT LETS YOU IN, IT LETS
ANYONE IN.
ANYONE IN. IF IT DENIES ME, I RETYPE MY
NAME IN WITH THE RIGHT ROOM
NUMBER.
NUMBER.
I GOT THIS.
I GOT YOU.
>> WE HAVE TO THINK LIKE ROSSEN. >> I KNOW. TO THINK LIKE ROSSEN.
>> I KNOW. ITS A DANGEROUS PLACE THERE.
>> LETS BACK OFF A LITTLE BIT.
>> LET ME JET SKI AND HAVE A
DAIQUIRI AND PUT YOUR PHONE DOWN
ON VACATION.
ON VACATION. >> THAT, TOO.
AND YOU SHOULD INSTALL
ANTI-VIRUS SOFTWARE?
ANTI-VIRUS SOFTWARE? >> NORTON IS ANOTHER LAYER OF