oh
wow let me see
oh cuddly cuddly cuddly hi i'm jackie and i love love love teddy bears
they're cuddly you can hold them close you can love them they don't reject you if you want to
cry you can just hold them close to your chest and you feel better if i've worked 16 18 hours a day
i could come home really tired upset and frustrated look at one of my favorite
bears pick it up hug it and feel a sense of comfort and relief that's indescribable
i'm nicole and jackie is my mom the last time i saw my mom's house her front door
didn't even open it would only crack a few inches and then you had to slide into the door
it felt like i was in a cave i'm gerald and jackie is my mom it's been about eight
years since i've been in the house but i do not remember a time when the house wasn't hoarded
the bears and dolls were placed wherever they could be because new ones were arriving weekly
if i had to guess how much money she spent on this collection
let's just say just dolls and bears is over a million dollars
boom i ran upstairs and he was running around in a circle saying dao 911
holding his hand with the blood streaming down and his fingers would line i had some
explosives that i was building and i lit the fuse and the fuse turned out to be one that
they would light even if underwater so there was zero chance of me putting it out
which means i lost a few seconds to throwing it and it exploded in my right hand i quit my job
and i homeschooled him for that year he got his degree and went off to college
but that's when i couldn't go back to work because i was diagnosed with kidney cancer so because of
the kidney cancer and complications and other serious health issues i was not able to work
after she got her severance package that's when she had a lot of cash in hand and things
accelerated it's like it was already flooding and the severance package was when the dam broke
the beginning of the end was ebay i would over bid if i really wanted to win something
and i end up paying three four times what something is worth she spent everything she had
um the severance is gone there is no more money and right now she is living on social security
she has had times where instead of paying the mortgage she's purchased bears her overspending
is going to cause her to lose her home i'm not worried about the house i'm worried about her
oh good morning hi jackie good morning i'm mark pfeffer nice meeting you come on in thank you dear
i'm mark pfeffer i'm a licensed psychotherapist and specialist in hoarding disorder
so i'm looking around this room and i'm seeing hundreds of teddy bears
i wanted to just ask you about this room i've been collecting for over 46 years and recently i've
been robbed of all my best bears by no means is this a reflection of the collection i had
and i want to talk to you about that but i have one question i want to ask you
what's your vision what do you want to see space
space space space no clutter i'm here to help you if you let me i am willing to do whatever it takes
i am so happy to have everyone here to get started on the project
i'm standalon robertson certified professional organizer so we're going to work on your garage
to build a path to get into the house okay if something is clearly garbage can we put it on
the truck or do you need to look at it no okay so if it's all you guys will have a lot
of freedom that's real important do you mean that i mean it okay i'm ready for a new life
well we're here to give it to you all right so let's get started let's get started
i was astounded when i saw jackie let the items go from her garage
you guys are the best but these are not items that she holds in high esteem
the teddy bears is going to be an issue for her because that was her salvation
i don't want to look at this you don't want to look at this it's awful tell me what the tears are
about all of my beautiful one-of-a-kind designer bears are gone jackie i think your tears are
premature we just started this is the tip of the iceberg i know what's left i know what i have i am
and this is what i told you they took all of my top quality stuff and then they went and opened
boxes of the old stuff and dumped it so that it looked like the house was still full and cluttered
well we're going to go through this and sandler is going to help you figure out what to do with
these things but you have to face this fear the reason i'm letting jackie keep her beliefs
without confrontation is because that's going to be a longer term process therapeutically
but right now i want to get through the cleanup and for her to see
that there is some hope what do you need right now do you need to sit down all right let me take her
i'm concerned about the next couple of days if she continues on the path
that we're going now we won't even get one room done
she honestly believes that someone is in the house and taking her items
so we had to stop you know try to settle her down and refocus in terms of the original plan
good morning good morning
i am sincerely sorry that my stress and concern slowed the process and it won't happen today
great we want to help you so i want you to tell me how you would like to use this
time what i'd like to do is clear as much as we can and even if all we accomplish is this area
i'm very pleased okay great let's get
started
i just wanted to let you know i just got off the phone with our warehouse manager and he's ready
and we're waiting for it and just go for it let's empty this place that's music to my ears hearing
you say that you mean it i mean it and it's time for me to start a new life i need more bags guys
in the beginning jackie didn't trust that we had good intentions for her but today on the last day
she really came around we had three truckloads of teddy bears and dolls go off to auction
oh my god
look at the kitchen oh my goodness
so what does this mean for you freedom this is the first day in six months i
haven't cried my heart out so this makes it the first day of the rest of my life
i want to hear from this one do we have tears of joy yeah yeah i really didn't think she would ever
be able to get this far so i am very hopeful i think the biggest moment was when she said
take them all and jackie that was nothing but god well it was god but it was also the fact
that when your house is so cluttered that there can be someone there for months at a time
hiding that is unbelievable and if you can't prove it then it becomes a serious problem for you
today was a great first step we've begun to address the hoarding
but now it's time for jackie to make a commitment to work on some of her other mental health issues
with a good therapist and commit to a therapeutic alliance i don't know how i could ever thank you
i want you to thank me by enjoying it i will i cannot even express how happy i am right now
i now have a safe wonderful comfortable area in which to clear my mind and see hope and i'm
determined to take back control of my life this has been a dream come true hi thanks for being
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