How to get attention in Teams. Now let's say that you've been typing a message,
perhaps even replying to a colleague "hello" and you send the message and nothing,
you get no reply at all and when finally you do catch up with them at the coffee machine, they say
“I’m so sorry I must have missed your message” so now you're asking yourself how come people always
miss my team's posts? So they go back and they check their team's posts and
lo and behold they find your message! Finally, in the end, when it's too late for them to
do anything about the urgent situation that you are wanting them to help you on.
“I’m sorry” you know this does leave you wondering how do you grab somebody's attention in teams?
So how to get attention in teams? Well, let's go through that above scenario again but this
time we're going to do things a little bit differently. So what I like to do is,
I’m on my teams here and I’m just going to start a new conversation just at the bottom, so let's click
on a new conversation just here, what I want to do is I want to invite somebody , well Joshua
to help out on a company bike ride, so let's write this here, so I’m going to say ‘Hi Josh
I’m looking to arrange a company bike ride are you up for helping?’
there we go. What I’m going to do, is to expand I can click on this format button just here
I can do control shift and x (CTRL + SHIFT + X) for expand which I’m going to do this time
I’m just going to put a little subject so we can you know 'Bike Ride for Company'
uh um let's say assistance required there we go,
and what I’m going to do is I’m going to choose a nice little meme for Josh as well,
so I’m going to click at the end press enter and go to my little gifs just here give it a click
and I’ll have a look and see what type of gif that Josh would like, so I’m going to choose a bike
and have a look and here's one I think that Josh would like yeah
this one looks good, so I’m going to click on that and then that adds that
animated gif uh and it might hopefully influence Joshua Charles Fitzgerald Fortiscue to want to
help out with the arranging of this company bike ride. But I’m going to do something a little a bit
different. So instead of typing ‘hi Josh’ if I’m going to double click on that and I’m going to
type ‘hi @Josh’ and notice it comes up with his name just here so I’m going to click
on his name here, and then I’ll add his name to the list, let me just do a space so here we go ‘hi
Joshua Fortescue I’m looking to arrange a company bike ride you're up for helping?’ so what I’m going
to do is send this now I could click on this send button just here if I wanted to or I’m going to
use my preferred message method which is control and enter to send the message. So let's look at
Joshua's point of view and see what he sees. "Hi yes well you can see that I've got a message this
looks rather exciting a bike ride for the company! I can't believe it uh notice it's just disappeared
at the bottom there that I have a little message a little reminder a notification letting me know
that I got the message you could also see I've got a little notification that comes up here
I can also see I've got some activities going up here I got a bling on my machine on my computer
and uh if I had my mobile phone switched on uh marvellous technology this, then I would get a
little notification, absolutely fantastic! There is little chance of me missing this team's pos."
So that's great so you can see Joshua has seen the post he's seen notifications, but now wants
to reply to that message. So let's see how he gets on with that shall we? " All right well I suppose I
better reply to this message shouldn't I? So I’m going to click in this reply button just here
and I’m going to type my reply which I type in here so I’m going to type in,
oops did I click on reply yes I did it's not the fastest thing I will give it that, okay here we go!
uh ...thank sir for thinking of me and I would be delighted
to assist you in this matter, okay I press enter and he will get the message
no problem there!" So you can see that Joshua's has sent the message he's replied to the message
and I can see the message down here as clear as crystal but notice I do not get a notification,
I don't get a little bling sound on my mobile phone, chances are if I’m busy doing something else
then I’m going to miss this team's message. So let's give Joshua another chance shall we?
“That's really strange Simon seems to have missed the message now he says something about putting
the @ symbol before the name, well let's see if I can edit this message and make sure that he
doesn't miss it in future so I’m going to hover over my name here I’m going to go to this ellipsis
at the top just here, I’m going to edit my message. I don't know why he doesn't see it here but
maybe he just needs a bit of a kick up at the backside, you know! Anyway so I’m
going to put my his name in here so thanks now what did he say @Simon here we go there he is
give him a click uh brilliant and then I’m going to click on the tick here to send the message."
Great and now I’m back on my teams I've got a nice little notification my phone has just beeped,
maybe a sound that you're gonna either love or love to hate in the future but there we have it.
So if you look at the top here I can see that activity has happened and I can see that Joshua
has sent a message it's less likely for me to miss the message that Joshua has sent me, and I
would like to take this time to thank you Joshua. "I thank you" but did you know Joshua that you can
not only @ mention individuals you can @ mention the channel and @ mention the entire team as well.
So if you click on, let me just give this one a go if I click here on my new conversation just at the
bottom, just to start a new conversation if I wanted to let the whole team know
about this fantastic bike ride what I can do is I can type in @new ice cream flavour
and there it is, it recognizes the name of the team just here, so I’m just going to
click on the name of the new ice cream flavour team and I can finish the text, 'we are having
a company bike ride all are welcome
looking forward to seeing everyone'. There we go, and in that way everybody in the team will get a
notification. Now I've been training teams quite a lot in the last few weeks and very recently
a student asked 'how do you mute those mentions' because they can be annoying when they're bleeping
on your phone all the time so this really deserves another tutorial and if you would like one then
comment below. So there you go that's how you grab somebody's attention in Microsoft teams by using
the @ mention. Remember you can @ mention the individual you can @ mention the channel and you
can @ mention the entire team! So if you've got anything out of this tutorial make sure you give
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