hello youtube it's richard founder of short-term rental secrets.com and
Airbnb super host this video is a quick update on the newest Airbnb cancellation
policy and the implications for you as a host and those of us that are super
hosts so let's get into what the changes are and let's get started with the
assumption that you don't have instant booked on and now you have to make a
cancellation first off Airbnb is gonna penalize you they're gonna take money
out of your next pay if you've done it with seven days or greater it's a $50
penalty if you do it within a seven day period or after the guest is there then
it's $100 penalty so they're gonna hit you where it hurts in the wallet
the second strike against you is that there will be an automated review that
says that you cancelled in your timeline so when people are looking at the
reviews and all the wonderful things Richard's a great host Richard is a
super host I love the location then smack right there in the middle is this
reservation was cancelled now what that does is it caused some pause and some
lack of trust and some guests may look at that and say I don't want a book at a
place where I know that the host has canceled in the past so that happens
automatically if you cancel on the day of the check-in or later then the guest
has the opportunity to let the world know sort of their thoughts on the
cancellation and that's just not something you ever want to do the fourth
thing Airbnb does and this is really intelligent from their perspective is
since you had to cancel on the guests and it's nothing to do with the guests
and you're not being you know discriminatory or anything like that
clearly your calendar must be blocked and you can't accept another reservation
so when you go ahead and you cancel the reservation just realize that you're not
gonna make any income there for any reason at all the dates are blocked if
you get that one cancellation that's a freebie and then you cancel a second
time you lose the ability to be a super host for up to a year and here's the
killer if you cancel three times in 12-month period
Airbnb reserves the right to cancel your entire account but I happen to agree
with Airbnb like if you've cancelled three times you shouldn't be a super
host clearly it's a side gig thing for you clearly it's something that you do
if it's convenient for you so I happen to agree with them very strongly as much
as I cherish and value and want all of you to be a super host if you're
canceling that frequently then you don't deserve it
to put things in perspective I think I've cancelled once in almost three
years of hosting and that was due to you know mitigating circumstances like
there's construction on my building or say I forget exactly what it was but
like cancellation is not something I've ever done I don't ever want to do I
wouldn't accept the the guests in the first place if I didn't want them there
but if you've accepted a guest it's your duty your obligation to host them so
take cancelation seriously so now that I've scared you and Airbnb is scared us
all here's the light at the end of the rainbow there's a way around all of this
and that's basically by turning instant book on which is the point of their
really onerous and harsh terms they want instant book on you have the ability to
cancel an unlimited number of reservations if you're uncomfortable
with the reservation for any reason or no reason at all but you can't violate
their anti discriminatory rules and I think we all understand that I think
that the point that they're trying to enable host to say I have instant book
on I'm uncomfortable with this particular reservation like as soon as
it got booked or you know shortly after it got booked for whatever reason and
cancel it it's not intended I don't believe to have like all these
reservations in your calendar and then you decide that your grandmother's gonna
come visit and you cancel on somebody so what does this mean for all of us it
basically means that we see the writing on the wall
instant book is the wave of the future if you're not prepared to do it today
get prepared get your like stuff your ducks in a row because it's going to
happen they're encouraging us to do it it's a smart thing to do right now with
the free option that we discuss so that's it I hope you found the video
helpful please go ahead and like it I'd love to hear your comments and your
experiences on cancelations wine have you cancelled why have you cancelled
what's happened with the guests and I hope we get very little in terms
of actual cancellations but I'm curious you know we have thousands of people
that subscribe to the channel and it's a community so I want to see what your
experiences are in the meantime go ahead and subscribe for updates like this
we're constantly making videos that I think you're going to be helpful to you
and your future is in there being equal super haste and putting more money in
their pockets so subscribe and I'll see you soon