hey this is paul with wondershare mobile trans the leading software tool for transferring your
data between your ios and your android devices safely and securely we all hope you had a great
new year's and you're excited for 2022. in this video we're going to be doing something a little
bit differently it's going to be more of an faq style video where we answer many of your recent
questions from our previous videos helping you out with some of those common questions that we
found in them first off thanks for taking the time to watch those videos and leaving your comments
we had a lot of very similar questions so again we're going to be categorizing them as best as
possible to help the majority of you out before we get into it be sure to subscribe to our channel so
you can stay up to date with all our latest how to's and tutorials and that way if you do have
any other questions you might see them in a future faq video that we'll make and post here our first
question comes from muhammad who asks what if during uploading the backup file to google account
there are any new incoming chat messages since we usually have lots of group text i'm pretty sure
that those messages won't appear in that backup file and when we restore back to the same account
on the new phone those latest messages will be missing right muhammad you're right anytime you
receive a message during or after the uploading process of that backup file they won't be saved
to the backup file that's one of the downsides to this method what you can do to work around this
though is by using the mobile trans whatsapp tool that we have had a couple tutorials on showing
you how to use while it won't be automatic it will be able to give you the latest up-to-date
backup for all your messages provided you connect to your computer each time and select a backup
compared to the google drive method which limits the devices you can upload and restore between
our method has more features and will allow you to save all your data including your media files
and that way again if you're switching between android or iphone or iphone to android or
even between those devices you can have all your data safely backed up and available to
restore whenever you need to our next question comes from marwash who is interested in whatsapp
transfers from iphone to iphone he asks how to transfer all data including whatsapp data from
an old iphone like the five or six to a new iphone 13 pro if your old iphone does not support ios 15.
so that's a really good question especially as older iphones like the five and six no longer
support updates to the latest ios version you might think that the whatsapp transfer
and backup process is a little bit different that said our whatsapp transfer tool does support all
ios versions so provided your phone has a working version of whatsapp already logged in our tool
will be able to safely backup and restore the data from that phone our next two questions are pretty
similar as they both pertain to transferring whatsapp data from an android to an iphone
the first question is from profile88bg who has a three-part question hi could you please tell me if
you were able to transfer all whatsapp data images voice notes videos or just the chat and secondly
in case you had unread messages did the chats appear unread and lastly did you lose
anything or were you able to transfer everything smoothly to answer the first part of your question
yes you can transfer all types of data from your whatsapp account your attachments your
videos music everything from your whatsapp account on your old device will be able to be
transferred to your new one using our whatsapp transfer tool all you have to do is select all
the types of data that you want transferred and initiate that transfer process and then yes to
the second part of your question any underwrite messages on your old phone will also appear as
unread on the new device the mobile trans tool retains all the data from your old session so
anything that remained unread will still appear unread on your new device and then to the last
part of your question no you're not going to lose any data during the transfer process again all you
have to do is make sure that you're selecting all the types of data that you want to transfer
over to the new device so if you want everything select all those categories and then on the new
phone you need to make sure that you have enough free space available so that the transfer data has
enough space to be loaded onto there that said we always recommend and it's always a good idea
to actually do a backup first before initiating the transfer process that way if anything goes
wrong with your phones itself or with the software you'll have a backup to restore from of course you
can either use the backup tool that's built into our software or you can use any alternative method
too like google drive if you want to back it up to the cloud or saving and downloading it to your
phone for a local copy as well hopefully that helps you out with that transfer process if you
have any questions or anything else doesn't make sense during the process let us know and we'll try
to help you out there our next question comes from mk2 who asks i have about 17 000 videos and photos
and hundreds of chats on my android device will all of them be transferred to the iphone 12 pro
max using your software or are there any limits what about a crash considering the number of items
if so should i reduce the number of files or what number should i target so yes that's a lot
of files but using our tool we don't have any kind of hard cap and there's no recommended amount in
terms of transferring the files over you just want to again make sure that the new device that you
have can support and has enough storage for all the new files that you're trying to transfer over
but going back to that last question we had again it's a good idea to back up the files first
have a copy of that first before starting the transfer process as you're getting it because
the transfer process is larger there is more room for some weird glitch to possibly happen so again
just be on the safe side back of the files up and then initiate the transfer process just to play it
safe for all the questions that we've had so far on this video while we do have in-depth videos
showing you that backup and transfer process we'll be giving you a quick recap here
just so you can refer to it in this video and you don't have to go back to
the other ones if you don't want to so i'll give you a quick step-by-step guide here for how to
backup your data from your old android device and then how to restore it to your new iphone 13
or 12 max pro or any other iphone for that matter after you install and launch mobile trans click on
the backup and restore button and select whatsapp next connect your android device to your computer
and wait for the tool to recognize it after your device is recognized select the files that you
want to back up then click the start button to initiate the process mobile trains will display
on-screen instructions for how to back up your whatsapp data on your android device there are
a few steps here so follow them carefully after doing so the data will be backed up to your old
phone's local storage during this process make sure that the phone stays connected to your
computer throughout the entire backup and now that you have all your data securely backed up you can
start with the restore process if it's not already launched open mobile trans backup on your computer
and select whatsapp transfer from the home screen then connect your android device and your iphone
to the computer and wait for them to both be detected after the tool detects both devices
you'll need to specify one as a source in this case the old android phone and the other as the
destination which is the new iphone we've shared an example here where the devices are backwards so
in this case you'll need to click the flip button to get that fixed again since you want to transfer
whatsapp data to the iphone you want to select your iphone as the destination device next click
start and the whatsapp transfer process will begin depending on the size and the amount of files that
you are transferring this is going to determine how long the process takes but it can take
anywhere from a few seconds to a couple minutes if you have a lot of files you can now disconnect
both devices and you'll find all your whatsapp data on the new phone so there you have it we've
covered some of the main topics and questions that we've been receiving over the past couple
of videos and hopefully that's helped you out with the transfer process as well as the backup process
if you have any other questions or you need some more help let us know in the comment section
and we'll be sure to help you there and again if there are enough other similar questions in those
comments we'll be sure to make a follow-up faq so we can help you out in further detail in those
videos thanks again for checking out this video be sure to subscribe and hit that bell so you
can stay up to date with the latest uploads that we make and until the next one catch you later