- How much money did you make last night?
- $8.
- How much did you make last night?
- Nothing.
- Got any kids at home?
- Yes.
- How often do you say no to them?
- Often.
- So she's saying no to her kid while you sleep like a baby.
Why does it bother me that she didn't make money
but it doesn't bother you?
(suspenseful music)
- We have a really, really good team
that just needs structure.
This is my career. I love what I do.
I don't come somewhere to not be able to improve my craft.
What the (beep) am I here for?
- I see your passion.
- I do, I love this job.
I want him to love this
as much as I would love to have this.
- We've designed this menu to be super simple
that you can turn and burn for your stress test.
- Ashley. - Hell yeah!
- [Mia] Already going right for the specialty cocktail rim.
- [Ashley] Today, I actually learned
a nice beautiful cocktail.
- Woo!
- Which is more than I've learned here ever.
- Love it! Oh, a booty shake!
- Now that we have no drinking,
ah, we're gonna be on our game.
- How long did that take her?
Not long.
Ashley is passionate and I feel like she's eager to learn.
Thank you so much.
She'll probably be one of our strongest bartenders tonight.
- All right, let's go. Come on in.
(customers cheering)
- [Ashley] Hello ladies and gentlemen.
- Five almond whiskeys.
- Five almond whiskeys? You got it.
- [Customer] Where are the other bartenders?
- All downstairs. They left me up here by myself.
I guess I'm just that good.
(fast paced music)
There you go my dears.
What's going on over here?
- Ashley might be the strongest bartender we have.
So she's gonna handle the upstairs bar all by herself
while Annette and Desiree work together
downstairs in the nightclub area.
- There you go. What else can I get you?
- Four whiskeys.
- Four whiskeys? You got it.
- Bartender in the top bar, really good customer service.
Works this bar by herself.
This girl gets an A plus.
People at the bottom bar...
- Not good.
(suspenseful music)
- Thank you guys for your patience.
- Who's been here since we opened
and hasn't gotten a drink yet?
This whole half of the bar?
- Scott, that station wasn't set up and this one was.
You'd have bartenders on either end,
a natural service bar here
and they would both work the middle.
- I'm gonna set up right now.
Yep. - Manage Scott.
Come on, take control of this.
- [Scott] Jay, I need you. You gotta set up that third well.
- You're also gonna have to give her a glass wear down.
- Got it.
- Go, go move!
- [Mia] Now you're hustling. I like it.
- Now we're talking. 1, 2, 3!
Speed, great, but is she accurate?
Here we go.
- Oh! - Oh, yeah!
(customers cheering)
- [Ashley] Don't you doubt me!
- Oh yeah. - Don't you doubt me.
- I am in a presence of a rock star.
Ashley is accurate, fast, having a blast behind the bar.
Ashley is a complete home run.
- Being called a rock star by Jon Taffer, I mean,
it was pretty damn good, I'm not gonna lie.
Stress test, pshh.
- Ashley, you have a skill that you need to pass on.
You might be the best bartender I've ever found in a rescue.
- What?
- I'm gonna take you on the road with me.
I'm gonna bring you to help me do a rescue.
- That's amazing.
- What's the actual (beep) man?
For Jon to offer me to go rescue another bar,
it's just a huge opportunity for me.
I have worked so hard
to make a name for myself as a good bartender,
and to feel like someone actually sees
that I can do really well at my job,
that means the world to me.
- Woo hoo!
- Thank you.
Thank you so much.
- So where's your brother? There he is.
And there he is drinking.
We drink every night?
- He's in the bar, he's drinking.
- What kind of home does he have?
- Well, he's currently living with my mom.
- So he's living with your mom and living off your dad?
- Yes.
(dramatic music)
(Nicki laughing)
- Who's that? - That's Nicki.
- [Jon] And tell me about Nicki.
- I think Nikki's a great bartender.
She works for me.
She works at an another bar.
She's a hard worker.
- That was just so mean of you guys.
- And that's Angelica, our cousin.
And she's worked for us for a long time.
She also started bartending at 18.
She's put in her dues and like to own her own bar.
Eventually, she can't work here more than one day a week
because she can't afford it.
- What do you mean? She doesn't make enough money?
- She doesn't make enough money.
- So if this bar was more successful,
she'd work here more often and we'd have a good employee?
- Yes.
- Stress test is gonna go for an hour and a half tonight.
There was discussion about you not being trained.
I want to eliminate all excuses.
So tonight, I want you to start as a bar back.
When you succeed at that level,
I'm gonna promote you to bartender.
When you succeed as bartender,
I'm gonna promote you to manager.
I better see you be committed tonight. Fair?
- Fair.
- You told me you can do this, right?
- Right. - Okay. Then do it.
(timer beeping) Here we go. Let's open.
- Hey, hello everybody and welcome to the Y-Not.
Come on in.
(customers cheering)
- Can I have the Mint Collins, please?
- Yes.
- You've made it before?
- Not at a time.
- I'd do four at a time.
- Really? - Oh yeah.
- Just so you know, the upstairs is open as well.
- How are you guys doing? - Doing well.
- Mint Collins. - Mint Collins?
- And a Mint Collin. - Two Mint Collins?
(suspenseful music)
- Tara you're not making mints?
- I ran out of glasses.
- [Customer] No glasses.
- Nick is a disaster as a bar back.
Ran out of glasses, ran out of ice.
It's a complete mess.
- Can I get some Mint Collins glasses?
- He is completely inept and incapable.
- He is incompetent.
- [Jon] He doesn't have any hustle in there.
- [Mia] No, he doesn't.
- [Jon] Where's Nick? Hurry up!
Are they inconveniencing you? Cause it sure seems that way.
Seems like the whole damn place inconveniences you.
(fast paced high intensity music)
(customers chanting)
- I'm not gonna have enough room!
(customers chanting)
- The amount of volume that we are doing
in this bar right now, I am really proud of the girls.
This crowd is relentless.
They can drink in Wisconsin.
They want rounds of four, six drinks at a time.
And these girls are in it to win it.
(customers yelling)
- [Nick] (beep)
Holy (beep).
Excuse me, everybody.
(dramatic music)
(timer beeping)
- [Jon] Everybody bring it.
Move, move, move. Let's go, let's go, let's go, let's go!
Nick's finally moving around like a bar back.
He's keeping the bar clean.
He is putting forth an effort.
Okay, Ryan, don't make any more drinks.
Nick, I want you bartending.
Let's see what you got.
- One and three quarters, so...
- [Customer] You got this buddy, don't worry about it.
- [Nick] Um...
(suspenseful music)
Wish I could just free pour this sucker.
- Do your best.
- Hi. How's it going up here?
- A little disastrous.
- You realize you're basically handling this entire bar
by yourself?
- I like fast pace, I just--
- [Mia] So do I, honey.
- [Jon] Let's go, move man! Let's do it.
(timer beeping)
Scooping the ice with the glass?
Now how many of you know that's wrong?
Raise your hand.
(customers yelling)
Why the hell don't you?
So last night we did our stress test.
And little uncomfortable?
- It was rough.
It was really rough.
- It was hard.
- Please, tell your dad how you feel.
- I feel like it's time for you to stop being in denial,
about you having given Nick the training that I had.
And that we have to figure out a way to make this bar work.
- Nick can make it work. - Stop.
- Stop? - He hasn't.
- [Jon] You've been through nine years of hell, buddy.
- Quite a bit about that.
- Do you feel that if I build this brand new bar,
and pack it, that we're throwing Nick to the wolves?
(dramatic music)
- Yeah.
- I feel that way also.
(suspenseful music)
Thinking more on it,
I'd really like to get out from behind the bar.
That would give me some free time to
possibly explore some other opportunities.
As long as I have a Angelica there,
I think we can make it work.
- Does that disappoint you?
- No, not at all. Because it's family.
- Yeah.
- I know this is gonna work out
the way we all think it will.
- The magic word of what you just said to me was what?
Angelica.
- Oh yeah, definitely.
- You realize you're basically handling this entire bar
by yourself?
- I like fast pace, I just--
- [Mia] So do I, honey.
- Angelica is aggressive.
- Yep.
- Very customer oriented.
- Very.
- Tony, what do you think?
- I think we're gonna start making money.
- And I got a feeling
your dad will get some rent checks out this deal.
(Tony and Nick chuckling)
We got some work and training to do.
Let's pull the staff together.
Let's tell everybody what's going on,
and let's make Angelica's day.
- Okay. Thank you Jon.
- So, (suspenseful music)
Before we had you guys come here,
we had a meeting in the family.
And Nick has something he wants to say.
- What we were discussing was me taking a step back
from the bar.
- So we have a piece to our puzzle that we have to fill.
- [Nick] Yes.
- And who is that piece?
- That piece would be Angelica.
Angelica would be the general manager of the bar.
And all of you guys would report directly to Angelica.
- Someone's gonna cry.
- With Angelica stepping up and Nick stepping back,
maybe this bar has a chance with a new concept.
Only time will tell.
You know what these are right?
- The keys.
- Now what you should do is give them to Angelica.
You're good? - Yeah, I'm good.
- All right. Go hand her those for me, okay?
- Okay. - Okay buddy.
- Angelica, here's me giving you the keys, all right?
- Thank you. - Thank you. All right.
- We made the right decision on running things.
Nick feels a lot more relaxed,
not everything is on his shoulders.
I'm excited for the future.
(rock music)
- The profits are literally going up in smoke.
He's losing about $3,000 a month.
And he's got a child at home.
She's about to lose everything. And look at him.
(playful music)
What, he's looking at videos on the web.
- I don't see him doing a thing.
- Brandon, - What?
- Are you ready for another shot?
- Nope. I'm not taking any shots.
- So there's Brandon.
He's our senior bartender.
- I don't drink when I work.
- He's the best guy in the room.
- Does this work? - No.
- How do none of these work? - I don't know.
- There's Corrie, she's our manager.
- The manager just said I don't know.
- What are you doing?
Or ignore me.
- So there's Nate.
He's our server.
- I'm gonna call him MC hammered.
- It's a quality testing office meeting.
- What are they celebrating right now?
- First hour of the shift down.
- Y'all good? Y'all need anything else?
- [Jon] Look at that.
The only one even working is Brandon.
Why are you still doing the things you're doing at 26?
- They're stuck in college.
It's a frat house.
- YOLO, (beep)
- I'm gonna hit the bathroom.
(suspenseful music)
Oh, gross.
- She's gonna go.
- I'm just gonna wait (laughs).
- It's that gross?
- Yeah, man. Will you please help me finish this?
I don't really wanna drink this.
- Yeah.
- She hates her drink, see that?
- That is disgusting.
- They hate their drinks.
(Jack coughing)
- [Abbie] Are you okay?
- I'm gonna go to the bathroom real quick.
(suspenseful music)
(Jack throwing up)
- Oh! - Oh!
- Vomit!
- Oh, (beep).
Come on!
- That drink was so bad
I had to just go into the bathroom and throw up.
And the toilet doesn't flush, so it's just sitting there.
- We got a bar that's so freaking disgusting,
people are puking all over the damn place!
- All right.
Down the middle.
- [Jon] And just sitting in the office playing (beep) games!
- Right, right.
- I wanna go in Joe, hard.
They're not gonna clean up this (beep), we are!
- Right. - Let's do it.
(suspenseful music)
Joe, hit the bar.
- Yep.
- John, head back to the hookah area.
Where's Jesse? Where's Jesse?
- Smoke hookah every day.
- Here, I'll take the back office.
- [Jon] Okay.
- How you doing sir?
- Drying it off.
- How you doing, why don't you get rid of that?
- Pretty good, yeah.
- I don't want you to burn somebody.
- Yes, sir.
- I sent a couple of Spies in here.
Do you know the guy went in the bathroom and puked?
- Really?
- Yes, the puke is still in a fricking toilet
'cause the toilet wouldn't flush.
- Really?
- His girlfriend went to the bathroom before he puked,
and wouldn't even go to the bathroom.
Your bathroom is such a (beep) hole,
that a girl can't even go to the bathroom in it?
- Yeah, the bathroom's not working properly.
- And you sit in your office smokin' your hookah,
playing (beep) games?
- Yeah, this is on management.
- I tell 'em all the time that the bathrooms are gross.
Jesse just sits in the back having office meetings
and I'm by myself out here.
- Howdy guys. - How's it going?
- Today, I wanna see if these bartenders
are actually bartenders.
We didn't see them really do anything yesterday,
'cause they were busy pouring the drinks
from those containers.
I want to see that you guys can take
a very small amount of cocktails
and pour accurately and consistently.
It's a little short.
Management's happy with you,
but you've effectively pissed off your customer.
- Training with Joe is like a wake up call.
Makes you realize how important pouring accurately is.
- [Joe] That was really nice.
You know the drill. - Okay.
- Give me an ounce.
One, two, three, four, five, six, seven,
and eight on the table. - It landed on the floor.
- What's next?
- Sweet and sour.
- How much are you pouring?
- Pouring a half an ounce.
- Let's see.
Half an ounce.
- Yeah. - Very good.
Remember that, okay?
- Good job, Brandon.
- Brandon is really committed to having proper technique.
I was actually really surprised and happy to see that.
You guys definitely know how to pour.
You prove to me that you can handle it
in a training scenario,
you just gotta do it under stress now.
(customers cheering)
- [Brandon] How you doing, man? How you doing?
- What can I get for you tonight?
- [Customer] I'll do a Ciroc, amaretto and pineapple.
- Same thing? - Yeah.
- [Brandon] Got you.
- Two Amaretto and seven shots all day.
Service bar is getting hammered.
Brandon is busting his ass.
- 2, 3, 4.
- [Joe] By making multiple drinks at the same time
across different tickets,
his times were speeding up exponentially.
- Yeah, I need these six go to R5.
- Did you look at the top of these?
Did you see how long this has been sitting here?
And the poles are already burning out?
- Right.
- How many hookahs are we waiting for?
We have 1, 2, 3, 4?
- That I don't know.
- Which one came in first?
- [Corrie] I don't know.
- I don't know. Which one goes where?
I don't know.
- Did you guys order another hookah?
No? Hmm.
Where are my orders?
- Corrie needs to be on top of things
and pick up the pace a little bit
because it's not looking too good.
- How'd we do at the bar, Joe?
- I'm really proud of how the bar worked out tonight.
This is something we can work with.
- Brandon did a great job tonight
and really stepped up a lot.
- But the one thing that just infuriates me
is a bar staff that shines and is being yolked
because the floor can't get their (beep) together.
- I can't even focus on the bar.
That's why the bar looks a mess,
'cause I'm focusing on the whole place.
- Cause you have a manager who's not managing.
How did hookah go tonight, John?
- I went over and I tested out two hookahs
at two separate tables.
There's no smoke coming out of it.
I mean the whole point is hookah smoke here.
- The weak link was Corrie.
- Considering the circumstances,
- What circumstances?
- Uh.
- What are you paying her to do?
A manager is supposed to come in and make things better.
- Yeah.
- Right, and if I walked out with money sometimes,
maybe I probably would make a better effort.
- Maybe if you made a better effort,
you'd walk out with money.
So you're making excuses for not performing?
- I can only--
- A manager doesn't make excuses.
- I think that other people are just as bad as I am.
- You're full of (beep).
Jesse, should she be running your business?
- I don't think so.
- And the fact that you don't see that is amazing to me.
Is this a business or a charity?
- This is a business.
- So what do you do as an owner?
- Corrie, we love you like a friend,
but at this point there's not a spot for you here.
- The biggest mistake that I've ever made
is being loyal to this business.
- This isn't loyalty.
- It is loyalty.
- Corrie, I'm sorry.
- (beep)
Please stop.
I know that I'm good at my job.
I've been here for three years.
You think I would be here for three years
if I didn't know how to do my job? (beep).
- [Jesse] If I had to choose between Corrie, my business,
I have to go with my business.
If you're the boss, you can't be afraid to show your teeth.
- Do you guys agree with this decision?
- Yeah.
- Makes me feel good that he's actually finally stepping up.
- The bar, we got some strength.
We need management back there.
And Brandon, it's you.
I want to promote you to manager.
Let's get you solid.
Jesse, you back him up.
You gotta be out there with the customers are,
and where the money is.
- Right.
(rock music)