HEY EVERYBODY. WHETHER YOU'RE AN EMPLOYEE
OR AN INDEPENDENT FREELANCE CONSULTANT,
ONE OF THE BEST WAYS TO GET ON WITH YOUR
CAREER IS TO GET A REPUTATION FOR BEING
A BRILLIANT AND PROLIFIC PROBLEM SOLVER,
EVEN IF THE TOPIC IS SOMETHING THAT
YOU'RE NOT PERSONALLY A SUBJECT MATTER
EXPERT IN. SO IN THIS VIDEO I'M GOING TO
SHARE WITH YOU HOW TO ADAPT A COACHING
MODEL TO BECOME A BRILLIANT
PROBLEM SOLVER, AND BY THE END OF THIS
VIDEO YOU'LL BE ABLE TO TAKE THAT MODEL
BACK INTO WHEREVER YOU WORK AND APPLY IT.
NOW MY NAME'S STEVE AND I COACH
PROFESSIONAL PEOPLE LIKE YOU ON WAYS OF
SUCCEEDING THAT COME FROM A HAPPIER AND
MORE GROUNDED PLACE, SO FOR THE BEST
VIDEOS AND TOPICS IN THAT THEME THEN
PLEASE SUBSCRIBE TO THIS CHANNEL AND
DON'T FORGET TO HIT THE BELL SO YOU'LL
GET NOTIFIED WHEN NEW CONTENT ARRIVES.
THE MODEL THAT I'M GOING TO SHARE
WITH YOU, THIS COACHING MODEL WHICH I
SPOKE ABOUT, IS DE FACTO IN COACHING
CIRCLES. IT'S WHAT COACHES HAVE BEEN
USING FOR DECADES TO CREATE GREAT
RESULTS WITH THEIR COACHING CLIENTS. IT'S
A MODEL I USE AS A COACH AND IT'S A
BRILLIANT WAY OF FACILITATING PROBLEM
SOLVING. NOW I DID SAY FACILITATING
BECAUSE THERE'S SOMETHING THAT I WOULD
LIKE TO CONVEY ABOUT SOLVING BUSINESS
PROBLEMS IN TEAM ENVIRONMENTS AND THAT
IS THAT WHAT'S BETTER THAN USING YOUR
OWN KNOWLEDGE IS TO ELICIT THE
COLLECTIVE WISDOM AND KNOWLEDGE, THE DIVERSE
WISDOM AND KNOWLEDGE OF THE ENTIRE TEAM,
BECAUSE I GUARANTEE YOU THAT THAT
DIVERSE KNOWLEDGE, THAT SUM OF KNOWLEDGE,
IS GREATER THAN ANY ONE PERSON'S AND
THAT'S WHERE THE KEY IS.
SO TO BE A BRILLIANT PROBLEM SOLVER
DOESN'T NECESSARILY MEAN THAT YOU ARE
THE AUTHOR OF EVERYTHING THAT COMES UP,
IT MEANS THAT YOU ARE ABLE TO HARNESS
THAT COLLECTIVE WISDOM, INCLUDING YOUR
OWN, BUT ALSO FROM THE TEAM. NOW THAT
MODEL IS CALLED THE GROW MODEL G-R-O-W,
AND ALTHOUGH IT IS TAUGHT AS A COACHING
MODEL I'VE USED IT FOR YEARS AS A
CONSULTANT
AS WELL, I'VE USED IT FOR YEARS AS A WAY
OF FACILITATING THE CREATION OF
SOLUTIONS TO BUSINESS PROBLEMS, AND
THAT'S WHAT I'M GOING TO SHOW YOU NOW. SO
THE FIRST PART OF GROW IS G AND G STANDS
FOR GOAL, BECAUSE WHATEVER PROBLEM YOU'RE
FACING, THERE IS A GOAL, A PLACE TO GET TO
IF YOU WANT TO PUT IT IN THOSE TERMS, SO
THE FIRST STEP IS TO CREATE A GOAL. GIVEN
THE PROBLEM THAT WE'RE FACING, WHAT IS A
REASONABLE GOAL? NOW SOMETIMES THAT'S
REALLY EASY, FOR EXAMPLE IF THE BUSINESS
PROBLEM IS THAT SALES ARE DOWN THEN THE
END GOAL IS TO GET SALES BACK UP TO SOME
MEASURABLE BENCHMARK OF WHAT'S GOOD. IN
SOME CASES IT MIGHT NOT BE AS OBVIOUS AS
THAT, AND ALSO YOU GET THIS IDEA OF END
GOALS AND MEANS GOALS, THE STEPWISE MEANS
GOALS THAT LEAD TO THE END GOALS, AND
SOMETIMES YOU HAVE TO TAKE A STEP BACK
FROM THE END GOAL TO FOCUS ON AN INTERIM
GOAL THAT WILL HELP YOU GET TO THE END
GOAL, BUT THAT'S WHAT G IS ALL ABOUT, IS
ESTABLISH WHAT THE GOAL IS. AND THIS
STEP OF THE PROCESS INVOLVES ASKING
QUESTIONS LIKE: WHAT IS THE MEASURABLE
BENCHMARK OF WHAT'S GOOD? AND OF COURSE
THIS IS GOING TO START POINTING HAD A
VERY POPULAR METHOD FOR SETTING GOALS
WHICH IS THE SMART MODEL: SPECIFIC,
MEASURABLE, ACHIEVABLE, RELEVANT AND
TIME-BASED. NOW IF YOU WANT TO FIND OUT
MORE ABOUT THE SMART MODEL, BECAUSE OF
COURSE THERE ARE VARIATIONS ON WHAT THE
SMART MEAN, THEN I'VE GOT A VIDEO UP
HERE WHICH I WILL LINK, THAT YOU CAN GO
TO TALK ABOUT THE SMART MODEL. NOW THE
SECOND POINT IS R. R STANDS FOR REALITY,
WHAT IS THE REALITY OF THE PRESENT STATE?
WHERE ARE WE NOW RELATIVE TO THE GOAL
THAT WE'VE CHOSEN? AND BY THE SAME TERMS
THAT THE GOAL SHOULD BE MEASURABLE THEN
THE REALITY SHOULD ALSO BE MEASURABLE.
NOW SOMETIMES IT DOESN'T WORK THAT WAY, I
MEAN IN COACHING, GOALS, SOMETIMES YOU'RE
DEALING WITH SUBJECTIVE THINGS LIKE: I
WON'T HAVE A BETTER EXPERIENCE OF
SOMETHING, BUT AS MUCH AS POSSIBLE WITH
BUSINESS GOALS YOU WANT TO TRY AND MAKE
THEM AS MEASURABLE AS YOU CAN, SO AS WELL
AS MAKING THE GOAL MEASURABLE, MAKE THE,
YOU KNOW APPLY THOSE SAME MEASURES TO
FIGURE OUT WHERE ARE WE RIGHT NOW, AND
HOW FAR AWAY ARE WE
FROM OUR GOAL. BY THE WAY AS ALWAYS I AM
INTERESTED IN YOUR EXPERIENCE TOO,
WHATEVER EXPERIENCE YOU'VE GOT OF BEING
A PROBLEM SOLVER, OR BEING STUCK BEING A
PROBLEM SOLVER, I WOULD LOVE TO HEAR
ABOUT IT. IF YOU'RE OKAY WITH SHARING IT
THEN PLEASE LEAVE IT AS A COMMENT, I'LL
READ ALL THE COMMENTS AND I'LL RESPOND
TO AS MANY AS I CAN. SO THE THIRD PART OF
GROW IS O. O IS FOR OPTIONS. SO, NOW,
YOU'RE GOING TO BE HARNESSING THE
COLLECTIVE DIVERSE KNOWLEDGE AND WISDOM
OF THE TEAM THROUGHT ALL OF THIS PROCESS.
THIS WHOLE THING IS A TEAM PROCESS NOT
AN INDIVIDUAL PROCESS, BUT YOU'RE GONNA
EXPERIENCE IT PERHAPS MORE HERE BECAUSE
THIS IS WHERE WE GET REALLY CREATIVE.
YOU MIGHT WANT TO BE STOOD UP IN A ROOM
YOU MIGHT WANT TO HAND OUT POST-IT NOTES
TO PEOPLE WITH PENS AND GET THEM TO BE
AS CREATIVE AS THEY CAN BE AND JUST
THROW LOADS OF IDEAS UPON THE WALL
BECAUSE THIS IS WHERE YOU'RE GONNA
CREATE POSSIBLE WAYS FORWARD. YOU'RE
GONNA ASK OKAY
WE ARE HERE, WE WANT TO GET HERE, WHAT ARE
ALL THE DIFFERENT WAYS INCLUDING THE
RADICAL IDEAS ABOUT HOW WE MIGHT MOVE
FROM OUR REALITY TO G, GOAL? AND BY THE
WAY YOU SHOULD DEFINITELY INCLUDE THE
RADICAL IDEAS AS WELL AS THE OBVIOUS
IDEAS. AND THEN FINALLY YOU HAVE W WHICH
IS WAY FORWARD. THIS IS WHERE YOU'RE
GONNA CHOOSE FROM THE OPTIONS ,DECIDE
THIS IS WHAT WE'RE GONNA DO TO MOVE FROM
THE REALITY OF WHERE WE ARE TO THE GOAL
THAT WE WANT TO ACHIEVE, WHICH IS IN THE
SERVICE OF SOLVING THIS PROBLEM. LIKE
WITH ALL PARTS OF THIS PROCESS YOU WANT
TO REALLY USE THE DIVERSE WISDOM OF THE
WHOLE TEAM AND YOU KNOW, NOT JUST TRYING
TO DO THIS ALL BY YOURSELF, SO YOU'RE
GOING TO GO THROUGH ALL THOSE POST-IT
NOTES WITH OPTIONS ON THERE AND YOU'RE
GONNA SORT THROUGH THEM, YOU'RE GOING TO
GROUP THEM AND YOU'RE GOING TO EVALUATE
THEM AND ASK YOUR TEAM QUESTIONS LIKE,
YOU KNOW, HOW GOOD IS THIS OPTION
VERSUS THIS OPTION AND WITH THE TEAM
ARRIVE AT THE WAY FORWARD. IN
MARKETING THEY HAVE THIS IDEA OF SPLIT
TESTING, WHICH IS TO TAKE TWO WAYS
FORWARD AND BASICALLY TEST THEM AGAINST
EACH OTHER AND WHICHEVER ONE WORKS
BETTER, YOU STICK WITH THAT ONE AND
CREATE A NEW RIVAL
FOR IT, AND YOU KEEP SPLIT TESTING ONE
AGAINST THE OTHER AND KEEP CHOOSING THE
BEST ONE
SO YOU INCREMENTALLY GET THE BETTER WAY
FORWARD. YOU CAN APPLY AN IDEA LIKE THAT
HERE TOO IF YOU CAN AFFORD THE RESOURCES
TO DO SO.
SOMETIMES YOU CAN'T, SOMETIMES YOU DO
HAVE TO GO WITH ONE WAY FORWARD, BUT IT'S
WORTH HAVING SPLIT TESTING IN MIND IF
YOU DO HAVE THE RESOURCES AND THE
OPPORTUNITY TO PUT TWO OPTIONS AGAINST
EACH OTHER,
CHOOSE THE WINNER AND GIVE IT A NEW
RIVAL. NOW GROW ISN'T SOMETHING THAT YOU
DO ONCE AND FORGET ABOUT IT, JUST THE
SAME WAY THAT YOU DON'T SET GOALS ONCE
AND THEN NEVER SET GOALS AGAIN. YOU ARE
GOING TO WANT TO MEASURE HOW WELL YOUR
WAYS FORWARD ARE WORKING AND IF THEY'RE
NOT WORKING AS WELL AS YOU'D HOPED YOU
MIGHT WANT TO GO BACK AND REEVALUATE, DID
WE CHOOSE THE RIGHT WAY FORWARD, DO WE
WANT TO CHOOSE ANOTHER ONE. YOU MIGHT
WANT TO GO EVEN FURTHER BACK AND SAY DID
WE ACTUALLY CHOOSE THE RIGHT GOAL? PLUS
BIG GOALS ARE OFTEN DECOMPOSED INTO
SMALLER GOALS SO IF THE BIG GOAL IS TO
GET SALES BACK ON TRACK TO A
MEASURABLE BENCHMARK OF WHAT GOOD LOOKS
LIKE, THAT MIGHT DECOMPOSE
IT TO A NUMBER OF GOALS AND YOU MIGHT
WANT TO DO A BIT OF GROW ANALYSIS ON
EACH OF THE SUB GOALS. IT MIGHT BE THAT
THIS TEAM OVER HERE IS GONNA TAKE THIS
DECOMPOSED GOAL, THIS TEAM OVER HERE'S GONNA
TAKE THAT DECOMPOSED GOAL, BUT WE STILL
NEED TO COME UP WITH OPTIONS AND WAYS
FORWARD. AND AS WELL AS GOAL
DECOMPOSITION WHICH IS BIG GOALS INTO
SMALLER GOALS
THERE'S ALSO SEQUENCING OF GOALS. IT
MIGHT BE THAT WE HAVE TO ACHIEVE THIS
GOAL BEFORE WE CAN ATTEMPT THAT GOAL
BEFORE WE CAN ATTEMPT THAT GOAL BEFORE
WE CAN ATTEMPT THAT GOAL. THAT MAY TURN
OUT THAT WAY AS WELL, SO YOU CAN KEEP
ITERATIVELY AND RECURSIVELY APPLYING
THE GROW MODEL TO THE BIG GOAL, TO THE
DECOMPOSED GOAL, TO THE STEPWISE GOALS, TO
GO BACK AND REEVALUATE IT IF THE WAYS
FORWARD AND NOT PRODUCING THE RESULTS
THAT YOU WANTED, BUT THE KEY THING IS
THE GROW MODEL IS A GREAT WAY NOT ONLY
OF COACHING, AND INDEED THIS IS COACHING,
BECAUSE WHAT I'M ACTUALLY SHOWING YOU
HERE IS HOW TO COACH TEAMS TO COME UP
WITH SOLUTIONS, BUT IT IS A GREAT WAY OF
STRUCTURING THAT KIND OF WORK. IT IS A
GREAT THING TO HAVE IN YOUR CONSULTANT'S
TOOLBOX TO GO AND HELP COMPANIES SOLVE
THEIR BUSINESS PROBLEMS. NOW IF THIS IS A
TOPIC THAT YOU WOULD LOVE TO TALK
FURTHER ABOUT I WOULD CERTAINLY LOVE TO
HEAR FROM YOU, YOU FIND MY CONTACT
DETAILS IN THE PINNED
COMMENT BELOW THIS VIDEO, ALSO I WOULD
LOVE FOR YOU TO SUBSCRIBE TO THIS
CHANNEL, AND PLEASE DO LIKE THIS VIDEO IF
YOU DID LIKE IT. I ALSO MENTIONED THE
FREEBIE DIDN'T I? WELL IF YOU GO TO THE
DESCRIPTION BELOW THIS VIDEO
OR THE PINNED COMMENT, EITHER WILL DO, YOU
WILL FIND A LINK TO A RESOURCE WHICH I
THINK WILL HELP YOU. IT'S CALLED MANAGING
STRESS IN THE MOMENT AND MAKING BETTER
DECISIONS UNDER PRESSURE. PLEASE HELP
YOURSELF I WOULD LOVE FOR YOU TO HELP
YOURSELF. AND OTHER THAN THERE I'LL SEE
YOU NEXT WEEK.