that's so cool so the customer can ask anything?
yeah and it's all automated it's going to save us a ton of time
oh wow
what's going on?
why aren't you two working?
well check this out Alan made a customer service chat bot for the website
a what?
oh it's no big deal it's just a little chat bot that's going to help the customers
sorry did you say a robot?
yeah her her name's ALICE it stands for automated live interactive customer experience
oh okay Alan what is the Star Wars? get real mate
no Rowan we are really understaffed and this is genuinely gonna
no no no no - the only robot I need is you Alan
Alan short for
annoying
loser
awful
no friends awful no no friends
okay adam let's go
yeah yeah go bye bye
loser no friends
yes
hello there
what is this?
hello
how can I help you today?
my name is ALICE I'm here to help what's your name?
oh
uh rowan
hi rowan it's nice to meet you
oh um
do you have any questions for me
okay uh do you come here often?
oops i don't have an answer for that sorry
are you looking for something specific?
yeah um
a real connection
hmm let's see
can I interest you in a router?
oh
um
moving a bit fast aren't we?
Speeds will vary depending on the strength of your connection
Are you still interested Rowan?
oh um yes
great is it okay if I check you out?
sure winky face
fantastic the item has been added to your cart
um
let me know if there's anything else you'd like to ask me about
check status
of course which status would you like to check?
uh you single?
oops I think this might work better over the phone would you like to jump on a call?
yeah um oh oh my god um
hello customer service Alan speaking
what Alan? Rowan why are you calling me?
where's Alice?
Put Alice on!
who
Alice I know you're there
Alice oh come on he can't make you happy like I can
we were just making a connection
Rowan I don't know what you're
Alice don't do this to me
I can't go through this again Alice
ALICE!!
oh god
hello we are filming for you on a very cold winter morning
it's it's horrible so the least you could do is subscribe yeah and watch more videos thanks