[Music]
when it comes to scam call centers India
is number one and right now I'm sitting
outside a scam call center which is
making over $300,000 American a year yes
probably not the smartest thing for me
to be doing filming here but anyway
we're doing it that's how I roll but
what's worse than robbing all this money
from foreigners is with every single
scam called they're destroying India's
reputation around the world so let's get
some revenge let's call these scammers
and blast them and then let's expose the
owner of this call center call them and
have some fun with him now before we
call them how the scam works is they
place advertising on websites which
tells you that you have a virus you need
to call them to get it fixed then they
try and charge you four hundred dollars
or more and they don't fix anything
there's no virus in your computer it is
a total total scam so they're mainly
targeting older more computer illiterate
people and they're making a ton of money
from it how sad is that
targeting old people like that that's
what they do so anyway let's give them a
call
and yeah listen to the lies and let's
blast them let's give these guys a call
it Victor homie oh hi who's this
they were Victor from the Chipotle how
may I help you out
oh is this Microsoft Tech Support yep
okay good so I was on a website and I
got a pop-up and it says that I have to
call you immediately all right not a
problem sure don't worry about it you
receive the toll-free number were there
any calls from exactly
I'm really worried doing 65 and this is
a new computer what happened why is it
saying there's a virus but this is
Microsoft USA right yeah where are you
guys based we're at California okay fine
so what details do you need to refer to
fall tell me your name Roger now tell me
what were you doing on your computer and
what the master view got I was just
doing a few things do I have to tell you
yeah I was on a dating website
and I was looking at for a movie this is
okay right it's not illegal what's
happening what happened to the computer
so might be you receive a pop up to the
internet website because on the most
official website and the photographic
that's right they then the viruses on
the computer system and that's why you
compute Authority server out cause
infected bada that's the reason you
receive the top of in front of you and
it says you have to call to the
Microsoft right yeah okay so don't worry
about it we were going to help you out I
will make sure at the end of the call I
was resolved you are issued okay okay so
that we have to do it quickly though
because my wife is coming home soon you
understand okay I understand
okay when he/she is coming how much time
I'm not sure she's at the mall all right
okay so okay so what are we gonna do
I will diagnose your computer for you I
will connect your computer to safe and
secure server as quick as possible and
diagnose the thing for you and let you
know how we can remove this virus from
your computer
- actually is your darling the supposed
software that will help er to connect to
a second secure service so we are able
to diagnose your computer basically it's
the diagnosing software that will help
us out to diagnose the computer system
which we run by you how long have you
worked at Microsoft for must be a good
company to work for
yeah I've been here about a year enough
oh wow
and did you have to study a university
to get that job that I'm looking for a
job where we are not here for any
personal information for a company
recorded line I can share my personal
information over here so let me work on
the computer okay this is safe
yes of course okay so right now your
computer is being attached to your
server so you are connected with your
support team okay okay one move your
mouse or let me just check it out the
life okay I have okay you control of a
computer right now so let me just
diagnose your computer okay but you want
to look at my files right I'm not
looking at in trial I'm just working and
checking all the things which is a
little too overworked all right give me
a woman actually there are a few
services that have been stopped on your
computer that's why it might be you to
see the pop-up can you show me the Bob I
got it from this website of this website
I clicked ok on it and it disappeared
it's from one of these websites okay so
you're from Philippian no I'm looking
and from Oakland this is a dating
website oh okay so you are looking for
Philippian got okay over there
yeah don't you worry about what I'm
doing man I just need to fix this before
my wife comes home
alright let me close this website for
you right now or let me ignore that you
can see okay
I'm getting worried man I'm getting
really worried worried about what what's
happening the virus
okay so your watch lot of fur go to
different left right online no I just
just got this new laptop and I'm just
trying to watch a movie and you know do
dating stuff so actually there's no
reduction with you running on your
computer right now and there's a lot of
website which has been budgeted by your
account oh my god and there is a
positive running on your computer as he
thought Rosati III mmm-hmm but intrusion
basically what's a Trojan what do you
mean what's a Trojan oh you don't know
about it
now they're first very easy you can go
online and search for it
trojan yeah oh
what's this
[Music]
what what what you are talking I am
talking about the chosen wire actually
chosen in Maori that is designed to
infect the computer devices and you can
also read out and details the Google and
the different that fight okay actually
sir there are wires which are running on
a computer system not stopping you
several services let me just go ahead
and check out your email id is also
infected by this or not okay and then I
have can you please write down your
email address over here
okay sure some of the information has
been checked
oh my god you might be scammed
oh my god oh my god this is scaring me
you don't need to worry about it sure we
will gonna help ya I'm worried I'm
really worried about this whatever you
use the computer for I told you not hi
do you remember my name
no it's Rob
oh there are some phone connection on
the computer system what if you are what
I see for therefore fallen connection
which I have established on your
computer you can see that house sure to
remove these people what they are doing
for their stealing your information you
stop this I'm just taking out what are
the devices which are connected on the
computer system so they are several
foreign connection which has been
established on the computer system we
have to remove this as soon as possible
alright alright okay so to set up a
Microsoft security only computer system
sir mmm-hmm there are differences cloudy
or level in the market you can go for
the wireless protection but that will
only be will they resolve the issue for
the wireless
but now right now there are more
infection on your computer system okay
there is a complete package which have
we have to put on your computer to
protect it here and the hack is fine
okay okay so we will be setting a
Microsoft defender essential security to
fix this issue if we're gonna cost you
me about $399 how much $399 so these are
protecting software we have to put on a
computer system all right
and that will secure a sh let me forget
it
what was your name again minam dropped
Robert okay in California mm-hmm okay
put your car number where okay now
before I pay you I need to thank you
okay I really appreciate you helping me
so thank you for your help okay thank
you wanna no no listen to me
Sundra nahi JH is a pendant a nice
Camarena teriimuh teriimuh be scary
Hanna Hanna a Hindustani scam I know Sal
teri ma or coach balled up end about
Dana what what we were trying to free no
thank you salad you're you're an Indian
scammer is your mama's scammer as well
I'm not going in there okay you're an
Indian from Delhi we all know what's
happening at this game here you are man
no were you from Delhi
loudly but I was born in Rohtak in
Haryana who are you call to screw with
you to waste your time to tell you that
you guys are bringing shame to all
Indians you're not even a 2 rupee person
sad they made you they don't get more
than a fairy god how do you what do you
mean ha ha
now you don't speak India I'm not an
Indian don't lie
you're a liar everything you told me
guys now life is a life why would I lie
to you
you're telling me the lie no you're
telling me the life is no virus there
man you're just a scammer from India we
all know it men under providing the
protection software nothing else you
know ver why do you do this at your
parents proud of you you're a scammer
camera I'm providing you the supporting
software you see that while you're still
pulling on the card you know you guys
are putting a product who do you think
brought the pop up
who do you think brought the pop up you
put the pop up on the website so people
call you and then you offer a fake
service what don't you get about that
you're wasting my time
yeah I am and you're scamming people and
we are not the common people bro you are
ok you are scamming up here right that's
time listed and have a good time what's
your name by the way it is not what
you'll find out my name soon don't worry
all right
TK thank you thank you
Indian a rollaway in the middle I told
you I didn't understand much I can't
repeat much why not a good
is that that guy was such a liar
and so this is what happens right we
call these numbers because we think we
have a virus and then they say we'll fix
it for $400 women reality it's
absolutely nothing wrong with our
computer it is fine and they're not
gonna fix anything it is all fake and a
lie and if you thought I was being too
harsh on this guy the way I talked to
him there was a time when these call
center employees actually thought they
were working for Microsoft but these
days there are so much awareness about
scam call centers there has been so many
raids by the police here that all these
calls into workers now know when they're
working for a scam call center
they can't plead ignorance anymore you
saw how much that guides us straight out
like to me telling me he's not even in
Delhi when I know for a fact they are
now let's confront the owner of this
call center Himanshu Nigam from uttar
pradesh but before that I have some good
news for you about the call center and
some bad news for me so the bad news
obviously I'm not in the same place that
I recorded the rest of this video right
I went away for four days I came back
and my wife ate cleaned the house which
meant she had thrown out the dining
table that I was working on and I had
been relegated to the sad little corner
of the sad little disc I will get my
revenge on her that's the bad news for
me the good news for you guys about this
call center is my friend at YouTube Jim
browning he has been flooding their call
center with calls over the last few days
he has been getting people refunds from
Visa he's been getting the call centers
phone numbers shut down and he's about
to report them to the US authorities and
the Indian authorities so going to get
Jim's Channel he is basically a one-man
army against these scam call centers
here in India and he has taken them down
one at a time
let's give him monsoon Egham a corner
and let's see what he
say your Himanshu Nigam the boss of a
new technology limited who's running a
scam call center and Rohini sector three
and actually I've been doing an
investigation into your operation just
scam call center and there's gonna be a
video coming out on YouTube when
multiple videos are coming about your
scam call center and you might have
noticed this week Jim browning he was
flooding your call center with calls
he's been shutting down your phone
numbers and visa has been issuing
refunds and we also know about mahir
Shah he is your contact in the US and
you guys have been reported to the
Indian police and the u.s. police okay
it might be time for you guys to move
offices nah no bro you're lying you're
completely lying
so who man who says he has nothing to do
with this he is innocent but if you just
dig a little deeper you'll find all the
information you need to prove that he is
just a complete liar
so this scam cousine does they operate
behind legitimate businesses their fake
businesses their shell companies and if
you look up renewed technology Private
Limited and look at this Facebook page
you're gonna find in 2018 they're hiring
candidates for the US and UK shift
exactly the people they are scamming he
told us he does search engine
optimization seo right complete liar
look at the username there HR and Nigam
he has set up this page and he's been
posting to this page you've got the
address there rohini exactly where this
call center is now if we go to the
website this is the fake website the
shell company they use to hide the call
center for new technology limited look
at just how faithless --is the websites
not even finished it is just super
generic it's not a real website and if
you just go to the about Us page it says
here dedicated call centre this is the
shell company to run the scam pull
Center and you know the first rule of
doing anything wrong is never ever admit
your crime when you're caught right so
that's all her munch
is doing all the evidence that Jim has
showed me shows that he is absolutely
the owner of this operation
[Music]
we as Indians need to fight these scam
call centers they're destroying our
reputation around the world when
foreigners get these calls from these
scam call centers they begin to think
that all Indians are like this but it's
not true it couldn't be further from the
truth
Indians are the most hospitable people
in the world henna if you want to see a
full investigation and all the evidence
against the scam call center go to Jim
Browning's channel watch this video I
have a link to it in the description and
if you want to support the work that I
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