Hello everybody Paul Richards here Chief Streaming Officer at PTZ Optics.
Hi guys Im Andy Chatfield head of tech support. And you're probably wondering
why we are in this black and white style show. That's because this friday
we're doing the History of Live Streaming completely in black and white.
So we decided to maybe do a little little fun vlog but Andy wants to do
everything in color because this is tech support tuesday, and we want to keep
everything you know in line so we will do that. But today we're going to be
talking about setting up the camera on IP network. That is the plan,
I just want to go over using the IP address setting tool. Once you first
power on your camera, you plug it into your network, you download this tool and
that's what you're going to use to find the cameras on your network,
give them unique IP addresses, things like that.
So the first thing i want to show you is a video Paul did real quick of just
downloading the IP address setting tool from ptzoptics.com and searching and
finding cameras on your network with it basically. Yep. So as you can see here we
went to the downloads page we downloaded the IP settings tool.
This is an unzipped file it comes with a PDF kind of explaining it so that's the
PDF there. And really quickly I think we just searched the network and find like three cameras.
Yes so you can see the camera comes up with the IP addresses, the subnet mask,
the gateway, as well as the mac address which is actually how this piece of
software goes out and finds your PTZ Optics cameras, which is what the first
six digits of the mac address. But once you do that you can then
use the IP address setting tool to then change the IP address of your
cameras. Every PTZ Optics camera should come with a default IP address of 192.168.100.88
Yes. So you would have to find your camera on your network and then change
the IP address to be something in your range. Now did you want to do to show them how.
Now what Andy has here is the desktop capture showing if you somehow
cannot find the camera on your network. Right. You can connect directly to the camera
in fact let's just show that Andy
really quickly so, Andy's got a camera connected directly directly into the
back of this PC into the network jack of Paul's
computer here. So if you ever run into the situation where you cannot find,
you've downloaded the IP address setting tool it cannot find your camera. But you
need to give that camera a unique IP address before you can even use it. You
connect directly to your computer, and then you can go...
You would basically go, Im just going to get you back to this this page here. Which Page?
so if you go in the bottom where your networks are you should be able to right
click, and open network and sharing center.
I don't think you can actually see that on the screen share here. But once you
get into the network and sharing center
you are then going to change adapter settings on the left here, and that will
get you to this page that Paul has open. This gives me my bluetooth, my wired
connection, and then my wireless Wi-Fi connection. You want to use your wired
one that i have connected to the camera,
go to properties, you want to do the internet protocol version 4 is the
the commonly used one. So we're going to do that. Go to properties as of right now
we are dynamically finding an IP address every time you power on your computer is
just going to find an IP address that's in your networks range and use it.
What we want to do is we want to give it a specific IP address to use. That's
going to be within the range of the IP address that the camera comes defaulted
to. So 192.168.100.88 is the camera. So i'm just gonna make the computer 89
my subnet mask is going to be 255.255.255.0. And then my default gateway is
just going to be the same as the IP address but instead of giving it a
unique identifier of 89 is going to keep it 1. So 192.168.100.1
and then I should be good to go. So you actually change the IP address of the
computer to match the camera.
Got it. So now you have to exit out of here it will not take effect.
So once I've done that I should now be able to access that camera by typing its
IP address into Firefox. 192.168.100.89.
That is not working and that we set it to. That is what I set the computer to yes.
8.100.89. Could try... was it 88? 89 is what I set the computer to you're absolutely right
88 is the camera and yup there we go.
Then you type in admin, admin is the username and password.
Remember. Activate VLC if you want to see a live preview.
And there's a camera sitting on the table just going to pan it down a
little bit. So that's basically how you would access it, and then what you want
to do is go to network, and I can give it an IP address right here, and that's
where if your IP address tool is not working, you cannot find the camera, you
can access it directly given IP address that's on your network hit apply, and
then plug it back on your network,
do exactly like what we did take the IP address you just gave it type it into a
browser and you should be good to go.
The last thing I want to remember to mention is that we are still set to a
static IP address on this computer.
Paul, we feed that back to look and see what we're doing
So what I want to do is just go back it's it's the exact same process we did
before if you go back down to where your networks are.
Right click, open network and sharing Center change adapter settings and then
whatever when we have we used which is the Ethernet...
The mouse is not working very well. You want to right click it and go to properties.
Remember we do the internet protocol version four, go to properties again and
now I just want to obtain an IP address automatically again, I want to take out
what I had set it too.
Bam, and I should be good to access the internet and everything again now.
So that is how you would access your camera's directly if the IP
address setting tool is not working for you.
I get this call very frequently, I think there are a lot of policies and
corporate networks that can prevent multicast devices from reaching out,
which is basically what the IP address setting tool does so if the IP address
setting tool is not working for you, just connect directly using the using any
kind of cat cable, I think it can be crossover or regular
and you should be able to gain access to the camera that way and set its IP
address that way.
Alright i guess that's it. I think that's it. Thanks everybody.
I'll see you next Tuesday see you next Tuesday.