Erik: What have you learned about leading more effective conference calls?
Ramsey: So, conference calls are definitely part of the culture I'm currently in and probably
everybody's but what's different about the conference calls that I'm now in is they're
very, very large and there's many times where the conference call has 50, 60 people on,
sometimes upward of a hundred.
So, there's some different etiquette that you have to go through.
You have to make sure everyone's on mute.
You have to be very crisp with your agenda.
Everyone has back-to-back meetings too, so you have to make sure that things begin and
end on time.
So, I think in startup mode we have a lot of rambling kinda calls that go on until the
issue is solved but now it's more of a compartmentalized meeting where you have to stay focused, get
everybody, you know, get the one or two questions answered that you need answered and then -- I've
gotten a lot better about documenting meeting minutes and just sort of having agenda upfront
and then following up with sending out the notes as sort of a paper trail of decisions
that were made and that sort of thing.
And that's another important thing at big company is you have to have that sort of accountability,
auditability for everything that's discussed and agreed too.