Hi everybody, this is Appgeeker channel. We’ve been left with a question:
Got a new iPhone 12 Pro, but the screen turned black and become unresponsive all of a sudden
while downloading backups via iCloud, what to do? So here, I’m getting a black screen iPhone 12,
and I’ll be showing you to resolve the screen when it turns to black or blank.
Let’s say three situations of the black screen issue.
First, your iPhone 12 screen stays black and it cannot turn on at all.
This also called black screen of death. The second one is, the screen is black but phone
is on. When iPhone 12 is booting up, you feel it vibrating, or you can you can hear alerts, sounds,
but what gets into your eye is a completely black screen. The third one, and many users have been
facing this. The screen blacks out while answering a phone call, or sometimes during web browsing.
Okay, you may attempt to reboot your device by crazily pressing the power button,
but it won’t turn on and does not respond, right? Don’t worry, we surely have several
options to fix iPhone 12 black screen and wake up the device without data loss.
Let me show you a very simple solution. What we do is a force restart.
At times, iPhone 12 users are getting a black screen of death during phone calls
or restoring backup from iCloud, or right after a software update.
So if your iPhone 12 screen goes black once there’s software glitch,
try forcing the device to restart. Let’s get right into how to force restart iPhone 12.
Now see my screen is black and does not turn on. Press and quickly release volume up button,
press and quickly release volume down button, then press and hold the power button to shut
down the phone and restart it. When you see the Apple logo screen, release the power button, and
your iPhone should come back to life. Don’t worry – forcing a restart won’t harm your phone at all;
anything stored on the device is still there.
Alright, another option is to rule out battery issue. We need to check the battery to ensure
it’s in a good status. There are times we will continue to use our phone when it reaches 20%
and the Lower Power Mode reminder comes on. Finally, it totally turns off.
So, guys, when the black screen is observed right after the battery being drained out,
try to plug in your phone and let it charge for several minutes.
Be sure to use Apple original charger and lightning cable that are functioning,
so your phone could get sufficient power to turn on. If the screen comes on, everything is good.
But, if iPhone 12 is still not turning on, then we’re going to perform a force restart
on the device while it’s charging. Go ahead to press the volume up,
volume down, and then press and hold the side button until you see the Apple logo.
Give it several seconds, and here now, the apple logo appears. You're done!
All right, I think you've already tried those methods we just mentioned
once iPhone 12 becomes blanked out completely black screen,
but the problem is, in spite of many attempts to force restart iPhone 12 device, nothing happens.
It's still dead. Fret not, go ahead and try a smart iOS system repair tool to fix the issue.
In many cases, a major iOS issue is the reason behind the black screen of death on iPhone 12.
The device, all of a sudden, gets unresponsive and blacks out,
where sometimes displays the Apple logo or a spinning gear on the black screen.
Here, what I gonna to use is Appgeeker’s iOS System Recovery, which can be used to fix
more than 150 iOS problems and reinstall the software without erasing any data.
Okay, now, we start using it to lit up iPhone 12’s screen.
We need to first download and install iOS System Recovery on either a Windows PC or Mac.
I’ve already installed it onto my PC, so now, I launch it.
After it’s open, choose “More tools” at the bottom left corner of the interface.
Then, click on iOS System Recovery panel so as to resolve the black screen glitch,
followed by clicking the Start button on the next screen.
Go on to choose Standard Mode. This repair mode will just reinstall iOS software,
and keep all data intact. Once decided, click Confirm button.
Now, connect iPhone 12 to the computer via the lightning cable. If you find that your
device is not actually connected, you need to enter recovery mode so the tool can read your
iPhone 12 that’s in an unresponsive black screen. The on-screen instructions guide you to do this.
Press and release volume up button, and volume down button,
then press and hold the side button until the recovery mode screen shows up.
The recovery mode screen is identified by connect to computer symbol.
Now, go back to iOS System Recovery software. At this point, your iPhone 12 has been recognized.
Choose the device information according to iPhone 12.
In the “Update to Version” section, be sure to choose the latest version
of iOS firmware to download. Once done, hit Repair button.
Wait for the download of the latest firmware to be done.
The wait may take around 5 to 10 minutes. Don’t disconnect your device during the process.
When the firmware package has been downloaded successfully, the tool will automatically begin
to remedy the system issues in iPhone 12. The process will take about 15 minutes to finish.
When done, your iPhone 12 screen will turn on as normal.
Now, we see, the iPhone 12 has been updated to the latest version of iOS.
All data remains on the device. That’s great!
Alright, guys, if the procedures above did not turn back on the screen of iPhone 12
and it still stayed black, it’s very likely that you have a stubborn iOS
issue that a normal update cannot deal with. In this case,
you may have to do a totally new reset to restore iPhone 12 to factory settings.
As we have no access to the iPhone 12 with a black, not responding screen,
all we need to do is place iPhone 12 to recovery mode and restore iOS in iTunes.
Now, I’m gonna to show you how to reset iPhone 12.
First, make sure the phone is connected to computer.
Then, we now move to enter recovery mode. Quickly press and let go of volume up button,
quickly press and let go of volume down button. Then
press and hold the side button until you see the Restore screen.
Once iPhone 12 is in recovery mode state, turn back to computer, and open iTunes.
You’ll see either Update or Restore option. To reset the phone and start from beginning, we're
just gonna click Restore. Keep in mind that the process will wipe off everything on the device.
iTunes will download and install the latest iOS on your phone.
If the process takes over 15 minutes, iPhone 12 may get out of the recovery mode
and you need to re-enter it. So far, if the screen displays,
the issue is resolved. We do not have a black screen while using iPhone 12.
Hopefully, your black screen error with iPhone 12 gets resolved. If there is no physical or water
damage, but suddenly everything went black, the methods in this video are able to help you out.
If you found it useful, share with anyone who needs tech support. Please give it a thumbs up,
and subscribe to Appgeeker. Don’t forget to drop a comment below letting us know what fixed
your particular issue, or your question about this video. That’s it, thanks for watching.