In this section we will learn about team lifecycle. How team life cycle works from
setting up of the team and completion of the project. So you have a Six Sigma
project, which you want to initiate. You get number of people from number of
departments. These people work together as a team and once the project is
completed these people go back to their own work so they get out of the team
How things work from the beginning to end this team life cycle which was
developed by Tuckman it's also called as Tuckman's model. This explains how
team dynamic works. As per this theory there are five stages of team. These
stages are forming when you form the team then storming during the storming
people try to understand each other they have disagreements with each other that
is the storming phase of the team. So you form the team you put people
together people who are new not knowing each other then they started having this
agreement in the storming phase then comes the norming stage when people
start working as a team. In the norming stage the rules are set up people know
how to behave how to act in the team once that stage is reached the next
stage is performing this is the stage when most of the work a big creative
work is done when the team work as a single team to achieve the common
objective that is the Performing stage of the team and once the team has
achieved the objective then the last stage is adjourning. Adjourning is when
when the team is broken down breaking of the team and going back to their own
workplaces when the task is complete so each team when formed goes through these
five stages
Let us talk about these five stages on next few slides in little bit more
detail. Starting with the first stage of team formation this is forming this is
when the team is formed people from different groups are brought together to
work as a team since people don't know each other
there is a sort of apprehension. Here you need a strong leader because the team
depends on leader to tell them what to do. Idea creations are simple because
team doesn't know each other so everyone is being kept to himself are
herself. Since people don't know each other they keep their ideas and thoughts
to themselves only. There is a tendency to avoid controversy because everyone is
a stranger there and there's no serious topic discussion also and there's a
minimum feedback because the team is just formed so what leader need to do at
this time is leader needs to direct so this is what i am putting here leader
directs in the forming stage because someone has to firmly tell team
members what to do because team members do not know each other they are
apprehensive of the situation and this is the time when leaders need to take a
strong position and direct the team towards the goal so this is the first
stage of that team formation coming to the next stage which is storming
storming is the time when people start expressing their views each one has
their own strong view towards that goal they have a strong position towards that
the challenge each other's idea because this is the time when they want to
dominate the group and want to show their position the team will even
challenged the leadership position or authorities during this stage of the
team formation some team member even might withdraw because they don't
agree with
other members so they might even want to withdraw at this time there's a lack of
collaboration and there is a competition for taking control of the team as a
team leader your role at this time is to coach coach and help people to move
towards the goal coming to the next stage of team formation which is
normally once the storming has been done once people have fought for their
position once they have challenged the situation now people slowly adjust to
the situation and start to learn about the team
this is the stage which is known as norming here people listen to each other
people find a way to work together and they are ready to change their views
along with other team members they are receptive to other team members ideas
and actively participate in that team if there's any conflict that conflict is
seen as a common problem not as individual problem so every member looks
at the problem as the group problem not the individual problem and then there's
the open exchange of ideas so that was the stage number three which is norming
and the role of leader at this time is to facilitate the team facilitate to
help them take their own decisions
so the team takes decision at this time and the leader just helps them in taking
those decisions coming to the fourth stage of information which is performing
this is the time that team is most productive they are highly creative they
have been together for some time the disagreement which they had with each
other have been resolved now during storming and norming stage now they are
in performing stage they have a strong relationship they make bond with each
other the personal bonding develops during this time and the achievements
are high at this time team is working in full swing
what leader needs to do at this time is just delegate leave decision-making and
everything to the team members
and take it back side position so that the role of leader at the stage of
performing leader delegates, at this stage coming to the last stage of team
which is adjourning adjourning comes when the project objective has been achieved
when the project objectives have been achieved
now there's a breakdown of team because team members have to go back to their
own places so team is breaking up at this time they hope that they will meet
next time on some other improvement project or some other work together as a
team
this is the time team leader need to recognize the efforts made by team
members and many times people are vulnerable at this time because they
don't know what will happen to them if this was a project and they don't have
another project to go to so people are apprehensive of that so this is the time
that team little needs to communicate communicate to reassure them recognize
them and recommend them for the next project if they have done a good job so
that's the role of leader at this stage which is adjourning so these are the five
stages which each team has to go through understanding these five stages will
definitely help you when you work as a Six Sigma team leader you know that what
stage your team is at and based on that what sort of a strategy you need to
take whether you need to delegate whether you need to coach whether you
need to facilitate whether you really need to direct them so all that will
depend on what stage your team is at