(laughter)
- Are you guys kidding?
- Wow, I don't know what to say,
this is amazing, thank you.
- Thank you.
- Hey, how's it going?
- Hi.
I think my biggest challenge was figuring out
how to be a mom with no guidance.
My original plan was to have my mom by my side
teaching me the ropes,
but because of COVID, she wasn't able to come out here.
- [Michael] as a teacher,
I had to completely revamp everything.
At the beginning, it was a nightmare because I had no idea
I had to go from A to Z within a couple of weeks.
- [Julz] As a hairdresser, the biggest struggle has been
having such a safe career for so long,
that was taken away from us.
We started teaching a financial literacy class
so that other hairdressers can start to learn
how to manage their business finances.
- Sometimes it does get frustrating
because there have been times when
kids haven't had all the materials
and it just breaks my heart.
- I was drinking a glass of water
and my daughter knocked it over to the computer,
so my computer had water damage,
so that's been a challenge as well.
- 2020 is going to be a really interesting year for taxes
because it's the first time
I've ever had to go on unemployment.
- Hi there.
- Hi.
- [Diana] This is Turbo Tax Live, my name is Diana
and how are you doing?
- [Julz] It was really great having Diana's expertise.
When I had really particular questions,
she could answer them.
Some of my estimated expenses,
those could be write-offs for my business?
- Yes.
(speaking Spanish)
- [Diana] The program is actually
researching your job industry
and giving you a list of expenses that you might've had.
- Wow, I had no idea you guys had that.
- He was very informative, very friendly.
- If you're an eligible educator,
you can deduct up to $250 un-reimbursed business expense.
- Oh wow, that's, that's really good news.
I felt like a weight was taken off me
after my conversation with him.
- There's like that personal level.
- Really felt like they were working for you and with you.
(uplifting music)
- [Neil] Hey Ricky.
- Neil!
- How you doing?
(speaking Spanish)
- Oh my God, is it Diana?
Are you kidding me?
- [Diana] Come on over, I want to show you something.
- [Neil] We know you went through
a lot of struggles this year,
we at Turbo Tax Live want to make it a little better,
so we have a special message that we want to share with you.
- [Julz] Okay.
- [Woman] Hey Julz.
Man, what a year this has been for us, huh?
- And you really have helped me
every single day of quarantine
and outside of quarantine.
- You have turned a tough year
into one of the best years.
- [Man] We just wanted to tell you that we appreciate you.
- And we love you.
- Papa, I love playing Legos with you.
You make me laugh all the time.
You're the best dad in the whole world.
- Your willingness to never give up,
I mean, failure is just not an option for you and.
- I wouldn't want to go through a pandemic
with anyone besides you.
You are the joy of our world.
I love you, I love you, I love you always, Alana.
- That's so sweet.
- [Michael] Wow, wow, I was not expecting that.
- [Neil] We know it hasn't been an easy transition
to virtual teaching,
you know, you didn't give up.
- [Diana] So because of that, here at Turbo Tax Live,
we'd like to give you a little lift.
- Okay.
- What is this?
Turbo Tax Live is giving you a fund
that will allow you to offer your course for free
to 15 individuals or companies.
- [Michael] Turbo Tax Live is giving you
brand new science equipment and supplies.
- [Alana] Turbo Tax Live is giving you a new computer
and a plane ticket
so your mom can finally meet her granddaughter
when the time is right.
Yes, you guys!
- Are you guys kidding?
Thank you so much.
- This will help me to do even more.
They're gonna appreciate all of this.
(laughter)
- Thank you so much.
- I was just gonna say, I wish I could hug you.
(uplifting music)