Setting up Your HP Printer on a Wireless Network in Windows 10 Using HP Smart
When you have fully unboxed your HP printer,
you need to set up the printer with HP Smart to start printing from your Windows computer.
This video focuses on the HP+ printers setup.
For HP Standard Printers, some of the images in the video may not be applicable.
HP+ is a complete printing solution combining innovative print hardware,
optional Instant Ink services,
and exclusive HP Smart app features to deliver a simple, seamless, and sustainable printing experience.
HP standard printers are available without the benefits of Instant Ink.
While installing HP Smart, you can refer to the Setup Poster or postcard included with your printer.
To successfully set up your printer, gather the following materials and information:
a computer running the latest version of Windows 10
and connected to the wireless network to which you want to connect your printer,
an HP printer, powered on and in a ready state,
an active internet connection,
and the wireless network password or key, if required by your network.
Note: To setup and use your printer, it must always be connected to the internet
On your computer, open a browser and go to 123.hp.com.
Type your printer model into the search field and select your model from the list.
Click on Next.
On the webpage that opens, click on Install HP Smart.
If prompted, in the pop-up notification, click on Open Microsoft Store.
From the Microsoft store results, click on HP Smart.
On the HP Smart page in Microsoft Store, click on Install.
Let the app finish installing, then click on Launch.
On the HP Smart Welcome screen, review the terms of use and click on Continue to proceed further.
You can choose to help make HP Smart better by sharing usage data, but it is not required.
Click on Yes or No to continue.
HP Smart only detects printers connected to the same network as your Windows computer
or those in Setup mode.
Setup mode activates the first time you turn on your printer and lasts for two hours.
If It has been longer than two hours since you first turned on your printer,
reset the printer network settings.
To reset the printer network settings for a printer with a touch display,
swipe down to open the control panel Dashboard.
Touch the gear icon, then touch Network Setup, and then touch Restore Network Settings.
When prompted, touch Yes.
For printers without a touch display,
press the cancel button to wake the printer from sleep mode.
Press and hold the wireless and cancel buttons at the same time for five seconds.
Or, for LaserJet Pro printers,
press and hold the Wireless button until the Ready and Attention lights blink simultaneously.
Release the buttons to restore Setup Mode.
For printers with front-edge lighting,
press and hold the Wi-Fi button on the rear of the printer for five seconds.
When the printer Network Settings are reset,
the front-edge lighting will pulse and change color.
Some older printers might not support Setup Mode,
so you must connect it to the network manually.
For printers with a touch display,
use the Wireless Setup Wizard to connect your printer to the network.
For older printers without a touch display,
press and hold the Wireless button on your printer for five seconds
or until the wireless light blinks,
and then, within two minutes,
press and hold the Wi-Fi Protected Setup, or WPS button, on your router for five seconds.
Once your printer is in setup mode, return to your Windows 10 computer.
HP Smart will display 3 options.
This video will show how to setup a new printer.
Click on Set up a New Printer.
HP Smart will now search for your printer.
When it finds the printer, it will show on the screen.
Click on Set Up.
HP Smart will confirm that it is ready to set up your printer.
Click on Continue.
HP Smart will ask for your Wi-Fi password to access the wireless network you are currently connected to.
Click on Continue.
HP Smart begins connecting your printer to the wireless network.
For security, you will need to confirm your proximity to the printer.
If your printer does not have a touch screen, press the Information button on the printer.
If your printer does have a touch screen, tap the checkmark on the printer display.
HP Smart will confirm when it finishes connecting the printer to the wireless network.
Click on Continue.
To deliver printing and cloud services,
data is collected from your printer to sync your HP Smart app and HP account.
Click on Continue.
Your HP+ printer comes with an optional Instant Ink Trial.
Click Continue.
For your printer to operate after activating HP+,
you must be signed into your HP account,
be connected to the internet,
and only use HP original ink.
Click Activate HP+
An HP Account sign up page displays.
Fill out the information and click Create Account to create a new HP account.
If you already have an existing HP account, scroll down and select Sign In.
On the next page, enter your email and password and Click Sign In.
Your HP Smart account helps you manage your services and connected printers.
HP Smart will register your HP+ printer with your HP Account.
You can choose to accept or skip the HP+ offer,
but this video will continue with accepting the offer.
Select Continue to sign up for an Instant Ink plan.
Choose your preferred plan, then provide a shipping address and billing details.
Your HP+ subscription is now complete.
Click Continue.
HP Smart will then direct you through the remaining prompts to finish setting up your printer.
Depending on your specific printer model, these steps may differ,
Simply follow the prompts provided to complete the process,
including setting up any available services or software.
To print from other devices, you can visit 123.hp.com from your mobile device or other computers.
Click Skip this step for now.
Your HP printer setup is now complete.
You can now print pages.
Click Skip Printing Page for now.
HP Smart will return to the home screen and show your printer in the Ready status.
You are now ready to start printing with your Windows 10 computer.