(upbeat music)
- [Narrator] You feel like you're trapped in Murphy's Law.
This is the second time this week
that you have to inform
your largest, most profitable customer
that their order is delayed.
Even worse, you have no idea when it will be delivered.
This is going to cost you business.
It could have been a great year for revenue
if only you would've been able to deliver reliably.
Unfortunately, this inability to offer predictable delivery
due to supply chain disruptions
is impacting many industries.
On the bright side,
the right technology can help to mitigate these risks.
So what would the world look like
where you have highly accurate delivery timelines,
being able to anticipate delays on component availability,
taking actions proactively,
and have a more predictable assembly process?
You would exceed customers' expectations,
mitigate financial risk, and make significant impact.
Microsoft Supply Chain Management can help you achieve this.
Let's take a look at our vision overview
that covers the exciting new features being launched
for the 2022 Release Wave 2,
like supply risk assessment dashboard,
the adoption of demand driven
materials requirements planning
and our partnership with FedEx.
(upbeat music)
Meet Ryan, an inventory and planning manager
at a Swedish manufacturer
of heating and cooling solutions.
One of his key objectives
is to hold the optimum level of inventory
without tying up too much capital.
Ryan is alerted when the maximum risk is crossed
as he checks his supply risk assessment dashboard,
a brand new feature in this release.
It tells him that there's a high chance
that his key supplier can't deliver the compressors in time.
This is a big risk
since the compressor is a key component for the heat pump.
He uses the new real-time inventory dashboard
that shows only four weeks till stockout.
Ryan acts immediately
using the new multi-sourcing feature to add another vendor
and overcome the risks.
But that's not all.
Ryan is also focused on planning predictably.
In the past, it meant consulting
many different systems,
trying to find back emails,
and being on the phone most of his day.
Now with a new ability to allocate and reserve items
from the warehouse,
through the inventory visibility capability,
he can reserve on hand inventory
for his most strategic and profitable distribution channel.
With the capabilities from the demand driven materials
requirements planning feature,
he can protect and promote
the flow through the supply chain with stock buffers
at strategically located decoupling points,
it tells him exactly how much inventory to hold
in the buffers and adjust them dynamically
based on a different event
with minimum maximum levels and reorder points.
For Ryan, this means he sees an increase
in customer service levels,
optimized inventory carrying costs, and prevented stockouts.
These days, he's the one delivering good news
to his customer.
Next, Ryan also wants to increase agility
and productivity in his warehouses.
When responding to the need
for additional Swedish satellite warehouses
to be configured to accommodate bursts in the demand,
Ryan saves days
by using the guided warehouse implementation wizard.
Also, he increases mobility and work productivity
by using the new packing capability feature
on the barcode scanning devices.
This enables the workers to pack, label,
and ship goods quickly
using the warehouse mobile app
without being tied to fixed packing stations.
Plus, communication has improved
thanks to the new display product
in the user's language feature.
Ryan is relieved that all orders are shipped in time.
Ryan is called by his strategic customer, Deb,
to tell him that she is very happy with the service.
The order was delivered in two days
and she could return a broken spare part
from her previous delivery using the self-service portal,
a brand new feature in this release.
This was very time consuming in the past,
so Deb is happy that Microsoft partnered up with FedEx.
There are already thousands of customers world wide
generating concrete business outcomes
by using Microsoft's Supply Chain Management.
The benefits they experience only grow
when they take advantage of the native integration
with the rest of the Microsoft Suite like Teams,
Power BI, Dynamics 365,
and tailor to specific industry needs
with a large ecosystem of ISVs.
Now with these new capabilities coming this autumn,
you can further improve
your inventory visibility and planning
and increase the productivity
and utility of your warehouses.
So what are you waiting for?
To learn more about Supply Chain Management,
2022 Release Wave 2,
we encourage you to review the release notes
and try out the early access features
as they become available.
(upbeat music)