all right
okay welcome to pbteck i'm Prince and today i'm gonna actually show you how you can solve your
dstv extra-view installation problems so most of the time after connecting your secondary decoder
you'll get a notification error notification on your screen that there is no communication between
from the primary to the secondary decoder there is no heartbeat signal
between these two decoders and many at times people find it difficult to solve this problem so
basically if you are doing an extra view with an explora decoders you have to use your smart lnb
so with a smart lnb the secondary decoder have to get a different user band figures
for it to get a hardware signal or for you to pair with a primary decoder so normally these
are the figures we have user band figures these are the user band figures right here
we have 0 1 2 so i have listed 15 user bound figures right here so on a normal on a primary
express decoders these are the user band that have to be on it okay we have the zero one and two
over here and the user band index zero one and two but if you are to connect the secondary decoder
the secondary recorder has to get a different user band figure so it will continue from where
the primary decoder left so you have to get the figures of the three four and five right here
so these figures will change to three four and five okay so it will be like this
the three if you go over here which is two zero four zero
two zero four zero and then the fourth figure one zero zero six and then
the five if you go over here one zero five seven okay and the index will be
as it is three four and five so these are the figures that have to be
on the secondary decoder secondary explorer decoder all right and with it if we're doing
installation whereby you are connecting to zapper aed codes with a zapper decoders
you have fully to user band frequency and then use of an index so there won't be any thing like this
okay so it will be like this
so we have the first zero figure over here the zero figure will be one two
one zero and then one figure over here one four two zero and then it will be zero
and one that won't be the third if you go over here so zero and one and on the
zapper hd decoder if you want to connect the secondary decoder it will be the same thing
look at the user band most of the user band figures you're gonna find it in the manual
that comes along with the smart lnb dstv smart lnb on the manual okay so
here the secondary decoder needs to have this figure which is the two and three over here okay
so it will be like this two and three which is one six one six eight zero
and then two zero four zero so here will be two and three exactly like this two
and three these are the figures that have to be on the secondary zapper aed decoder
if you're to connect an additional decoder which is the third decoder
you need to come here you should continue from there the fourth figure and the fifth figure
but for now dstv only accept or allow two decoders in extra view installation all right so
keep watching i'm going to show you how exactly you can change it in installation wizard for you
to get the heartbeat signal all right
so when you go to menu
and you go to menu on your explorer
all right so with that
manual setup and then the lnb type has to be unicable tm so with extra decoder
this is the figures that have to be on the primary decoder which is the default figure that has to be
on the primary decoder you don't have to change anything on your primary decoder so on a secondary
decoder that's where you need to add the second new figures
two zero
two zero four zero
zero five seven
one zero
index this one has
all right and then after scanning the decoder you need to come back
you select quick setup give it a quick setup
you are using a smart lnd after selecting your lnb type to be unicable
one six
and the second one how to use
and then
these are the figures
all the time for doing installation whereby there is
okay
and then
okay all righter
after setting yourself to be the primary computer these are the figures i'll give
all right