Writing a review
is like a Donald Trump tweet.
Anybody can say anything at three o’clock in the morning.
Let me show you this.
This is a copy of the lawsuit against bad reviews.
We have deep pockets and deep resources
to go after each and every bad review.
So I’ve been an advocate for natural beauty
pretty much my entire life.
Not at any point thinking I need to rebrand in my face
in any certain way.
But to be honest, I’ve been looking in the mirror. I’m pushing 30...
getting a little wrinkly, especially on the forehead.
I don’t know if it’s all the stress or just getting old,
but I think it’s time to go get a second opinion.
[One Star Reviews]
Today, the plastic surgeon.
Alright, so I’m seeing a five,
a four, a four and a half.
I just came across Botox Juvederm.
That's pretty lowly rated.
“I have lumps all under my eyes and along my nose.
He will be hearing from my lawyer real soon.”
“He is rude, arrogant, and does not use Botox.”
“Dr. Mirza is very rude, aggressive, and unprofessional.”
“Do not, I repeat, do not allow this man to touch your face.”
I’m going to dive a little deeper and do a full search for Dr. Mirza
and see what comes up.
So now I’ve just come across another establishment called Mirza Aesthetics
that uses no other than Dr. Mirza.
“He travels all over the place.
Shady doesn’t even begin to describe the experience.”
“His ‘office’ was a briefcase of supplies
located in a sketchy backroom.”
“He operates under many aliases.”
“He showed up with an entourage of about four people, suitcases,
and, of course, a handheld device to swipe your credit card.”
“All his goods come from little bags he travels with.”
“Dr. Mirza operates out of a gym bag....
this was the worst experience ever.”
So, one person says “briefcase,”
another says “gym bag.”
Either way, I don’t want my doctor operating out of a small...
you know, any sort of luggage.
So...
not feeling great about this.
“Will tell you to give him a Yelp and Google review
so you can get $50 off.”
“He tells people if you write a good review for him,
he will take £50 off.”
“I was told to write a five star Yelp review and I’d get $50 off.”
Now I’m starting to read that any of his highly rated ratings are lies.
[Allegedly]
So not only is he going office to office,
but he’s also persuading people to write good reviews,
which basically goes entirely against what this show stands for.
This show is really all about honest reviews
and finding out if they are true for myself,
honestly.
So... this is a first.
We’re going to go track him down
and I guess let him operate on my face.
Every floor...
The beeping’s not helping either.
She looks quite perfect, which I think is definitely a good sign.
[3 years’ experience]
Open, open, open.
Open the boxes up,
and then show them the product when they come in.
Show them the product.
How are you?
How are you? Welcome.
Welcome.
[Patent and trademark certificate for Dr. Mirza’s Lusty Lips]
Look in the mirror.
There’s nothing to be concerned about.
We have a lot of products, we just got a fresh batch of products.
Camera can look into that, in the bag.
This is top of the line, right there.
Show them the receipts we just got it.
This is our fresh batch of fillers, bring that batch.
We ordered some Juvederm.
And they’re always stored like this?
It’s safe for them, how they are?
This is Radiesse, it’s also a really good filler.
Cool.
[One Star Reviews]
Dr. Mirza had done a thorough job
of showcasing his variety of products.
But to help me decide what to get, we needed to do a quick consultation.
So let's make it happen.
Let's do a quick consultation.
Looking at your face, what gives you most age
are these lines.
What we’re doing is...
we are putting lasers to show you your volume loss.
You have volume loss here.
Here, here, here.
You have volume loss here. here, here.
OK. I was thinking...
I guess, definitely the forehead.
Just a little there, if you can.
And then...
I didn’t really know that I had an issue with this.
In my clinical judgment.
Well, that all sounded good to me,
but what about the side effects
from all this Botox and fillers I was about to have?
Bumps can happen, bruising can happen,
eyelids can droop.
These things can happen, that’s all part of...
Anytime you’re doing Botox
these things can happen.
Alright, well...
Make it happen?
Yeah, let's do it.
Do we shake hands? What do we do now?
We do a little...
And is there still...
I noticed there’s a $50 off coupon you offer, so maybe...
Let’s make it happen.
What’s up with the coupon before I start? What’s going on with that?
The coupon is after the review, once you write us a review,
but that’s fine.
That’s to do with the review.
We’ll do it, no worries.
We’ll talk later.
And do I just sit here?
Sit back and enjoy the ride.
First, we’re doing some cleaning.
As Dr. Mirza cleaned my old face,
all there was left to do was sit back and let the artist paint his picture.
Up, head up please.
Raise your eyebrows up, it’s not going to hurt.
You are a trooper.
It’s going very well.
Raise your eyebrows up.
Small pinch, small pinch, one, two, three.
Ooooohhhhhhh, ****.
Beauty is painful, bloody, and costly.
So far, so good.
But my face needed a break,
so I decided this is a good time to bring up some of the reviews.
I noticed there’s a few reviews online.
You have a lot of five stars and then you’ve got a bunch of ones--
We’ll discuss the reviews once I clean my gloves.
Ready?
Maybe one...
You’ll be fine.
Son of a ****.
Sorry, pardon my language.
Check it. Done.
That’s it, it goes in hazard.
In terms of telling people if they write a positive review
and you’ll give them a discount,
what would your defense be if someone said that that’s bribery.
No, we encourage them to write the review.
The more they engage socially, the better it is for us.
So, I’ve had a pretty solid experience with you.
You don’t really seem like you’ve been trying to trick me.
You seem, like, these are legitimate products.
You showed me them out of the box.
Do you know why some of these people would be telling--
OK, let’s address that part...
Easy to write reviews.
But when I take them to the court, they all cry.
So let me show you this.
I can’t argue with that.
Because writing a review
is like a Donald Trump tweet.
Anybody can say anything at three o’clock in the morning.
This is the copy of the lawsuit.
You had a lawsuit?
I filed the lawsuit.
Oh, you filed a lawsuit?
Against bad reviews.
We have deep pockets and deep resources
to go after each and every bad review.
If somebody is claiming
that Botox is coming out of thin air,
I will make sure
I will take them to court.
These are two copies of the two recent lawsuits I have filed.
This patient who filed a summons,
she has no money to offer
to get counsel,
and now she is crying.
I’m a licensed medical doctor.
And I have the capital, I have the resources.
I will make sure they all cry.
I mean, I trust you. I believe you.
No, you don’t have to trust.
Everything is here, all the products are here,
all the services are here.
You can’t just write up things.
Anybody that writes a false review that Botox is false, Botox is fake,
I will take them to the court.
I have the legal team to make it happen,
and I am doing it as we speak now.
You made yourself clear with that.
Any questions?
Do you do it to yourself?
I inject myself.
You have that on camera now?
[Thank you. Have an awesome and blessed day!]
[Legal documents]
I was certainly more nervous on my way to Dr. Mirza’s than usual.
In some of the reviews,
they mentioned that he works out of a gym bag.
However, I saw at least five.
In the grand scheme of things,
Dr. Mirza actually seems quite rational—
everything from the great measures he goes through
to prove the authenticity of his products,
to his numerous patents—
as well as meticulous,
something that I honor when it comes to putting needles in my face.
When challenged about his negative reviews,
he was quick to compare them to 3:00 a.m. Trump tweets.
Perhaps he is right,
and the internet has become a haven for temper tantrums.
However, the lawsuits against negative reviewers
were certainly a bit unsettling.
At times, I even felt like I could cry during the procedure,
but I sure as hell was not going to cry in front of him.
All in all, the results look very nice when I look in the mirror,
but cannot feel my face, cannot move it much.
But I guess that is just what you pay for it...
I suppose.
This is the scientific literature
that the manufacturer sends
when you order the supplies.
But in terms of worst-case scenario,
in general it’s been pretty positive?
It’s pretty safe.
I’m just telling you, there’s a higher chance of this roof falling
than anything going wrong with the Botox.