Is that your business, sir --
dune buggies?
Or are you just an intermediary?
>> No.
We're an online company,
an e-commerce, so we sell
buggies and dirt bikes and
scooters and ATVs and ship
all over the United States.
>> Judge Judy: But you don't
actually have a store.
>> No, I have a store.
>> Judge Judy: Okay.
>> I have two stores.
>> Judge Judy: So the dune buggy
that the Rolands purchased
from you was in your store.
>> A floor model, yes.
>> Judge Judy: Then I was
confused...
>> We were not told it was
a floor model.
>> Judge Judy: ...because your
answer says, "The plaintiff
contacted me and showed interest
in buying an all-terrain buggy
from me.
I agreed to find them what they
were looking for."
That's what you said.
>> Yes, Ma'am.
>> Judge Judy: Well, that's
different from, "I have that in
my store, and it's a floor
model."
Do you understand?
>> No, I understand.
>> Judge Judy: So you understand
my confusi
>> Judge Judy: Okay.
I want to see the correspondence
where the defendant either told
you that he had a floor model
of exactly what you were looking
for --
>> He was never forthcom--
>> Judge Judy: Shh!
...or that he said, "I agree
to find them what they were
looking for."
You can look for your e-mails,
too.
>> We had a phone conversation,
Your Honor, not an e-mail.
>> Judge Judy: Is that correct?
>> Yes.
Originally when we contacted
Mr. Spiers, we told him that we
had seen what we wanted on
the Internet and that we wanted
to purchase it from him.
I did let him know that I was
a little leery about doing
such a large purchase online.
I also asked him briefly --
you know, I was kind of
confused.
I said, "Does it come
assembled?"
>> Judge Judy: Shh.
Okay.
Tell me what this means.
"Elizabeth, I found the buggy.
It got shipped to Kansas."
What does that mean, sir?
>> Well, during December, we
were shipping so many units.
We ship out 30, 40 units a day,
so mistakes happen, and so their
buggy was going to another
place, and another buggy went
another place, so...
>> Judge Judy: So is what you're
telling me that they were
shipped a different buggy
from the one that they wanted
because there was a mistake?
That's either a "yes" or a "no."
>> No. No.
We had a phone conversation.
>> Judge Judy: That's either
"yes" or a "no."
Were they shipped a different
on--
Mr. Spiers, I'm gonna end
the case right now, including
your counterclaim.
That's either a "yes" or a "no."
Were they initially shipped
the wrong dune buggy?
>> Yes.
>> Judge Judy: That's a "yes,"
and I want you to tell me
what the differences were
in the dune buggy they were
shipped and the one that they
wanted.
You tell me the difference.
>> The color.
I had a conversation with them,
and I told --
>> Judge Judy: No, no, no.
Just a second.
What color did they order?
>> They wanted orange.
>> Judge Judy: And what color
was sent to them?
>> Red, 'cause they agreed
to take the red over the phone.
>> No, we did not.
That's a lie.
>> Judge Judy: Just a second.
>> No, it's not.
>> Judge Judy: So far, sir,
you're being a little
disingenuous with me, and I
don't like to use the word
"shifty" yet, but they ordered
an orange dune buggy.
That's what they told you that
they wanted.
You started to tell me before
this is what happened.
If you say, "I sent them
the wrong dune buggy, my bad.
They agreed to accept it.
They used it, and then they told
me they didn't want it."
>> We never used it.
>> Judge Judy: Shh!
"And then they sent it back
to me.
When they sent it back to me,
it was broken."
That's what a legitimate defense
might be.
But don't be shifty.
You sent them something that
they didn't order, and how much
were you spending?
>> $4,920.94.
>> Judge Judy: If I was spending
5 grand on a big-ticket item,
this is the color I wanted.
Is the color the only difference
in the dune buggy that they
ordered and the dune buggy
that you sent to them?
>> No.
>> Judge Judy: Shh!
I'm asking him.
Is the color -- You're looking
confused to me.
I'm speaking English.
English is your primary
language, right?
And I'm hard of hearing.
So don't go like this to me
'cause I don't feel sorry for
you.
I'm the one that's hard of
hearing.
[ Laughter ]
the only difference in
the dune buggy that you sent
to them and the dune buggy
that they ordered?
>> No.
>> Judge Judy: What were
the other differences?
>> The two side panels.
>> Judge Judy: So, in addition
to the two side panels and
the color, were there any other
differences?
>> No, Ma'am.
>> Judge Judy: Yes, there were.
Because you started out by
telling me a floor model.
So what happened was --
Don't look at me confused.
I've seen that confused look
on a lot of people who lie
to me.
You sent their orange one, if
you ever had one, to somebody
else -- if I believe that --
but you had a red one that was
a floor model.
Show me anywhere where you ever
said to them you were sending
them a floor model.
>> I don't have anything in
that, Your Honor.
>> Judge Judy: And you now have
the dune buggy back.
>> Correct.
>> Judge Judy: Great.
$4,900...
>> ...20.94.
>> Judge Judy: ...20.94.
Judgment for the plaintiff.
Your counterclaim's dismissed.
We're done