How do I change my Microsoft account phone number?
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Let's dive into the question. "How can I change my mobile number in my Microsoft account,
a.k.a. Hotmail / Outlook.Com, I can't find any information about mobile
number and I've had some problems with this account.
I made this account 15 years ago and I
can't remember the mobile number I gave back then."
This is critical, you need to keep your mobile number up to date,
it's important in case you ever lose access to your account because, of course,
a recovery code will get sent to that mobile number.
And if it's no longer your mobile number,
you may not be able to get back into your account.
So while you have access to your account,
make sure to keep this information up to date.
So let's have a look at my Outlook.Com account now.
Of course, it's a Microsoft account,
so there are many different ways you can get access to it.
Account.Microsoft.Com, I think is one of them.
And you can see here it's outlooked on live dot com to actually get
to the mail program since most of the time we'll be dealing with email.
This is probably the most familiar place to start in the upper right here.
You'll see that there's this AA in my case, these are your initials
for if you haven't set up your profile picture, if you have set up a profile
picture, that's what we'll be showing here.
We'll go ahead and click on that and then we'll click on my Microsoft account.
And here you can see it goes directly to account.accountant Microsoft.Com.
So that's another way to get here directly if you want to.
We'll scroll down and we'll look at update your security info.
It's going to ask me to sign in again,
because you're about to deal with security information.
It's important that Microsoft err on the safe side and make sure that it
really is you and not someone who's just walked up to your computer.
So I'm going to go find my password in a different window and paste it in.
So here we are now with the security
settings for my account. Will go to advanced security options.
And this is where you'll see essentially
all of the alternate email and phone numbers associated with your account,
you can see here that I'm able to maybe change my password.
I could use a couple of different email
addresses to send recovery codes to or I could use an authenticator app.
I've actually associated a Google authenticator app with this account.
If you had a mobile number associated with this account, it would be listed here.
Before you remove it, I suggest you add your new one and you
would do that by adding a new way to sign in or verifying.
You could use more options, and that's where this text
a code option comes in. That will then ask you to enter a phone number.
I'm entering my mobile number at this point, then you would hit next
and it would text you a code once you enter that code on the next
screen that would then associate this mobile number with your account.
The fact that you were able to enter
that code that was texted to you proves you have access to the number
and therefore allows you to associate that number with your account.
Now, if you then are able to do that, if you've got your new number,
your current number associated with your account, then by all means,
go visit whatever the out of date number is that's listed here.
If you expand it like you can here this
email, one of the options will be to remove it,
remove the old number from your account because you don't want that to be used as
a recovery alternative should you ever lose access to the account simply because
you don't have access to that number anymore.
But this is the place to come.
The security page with all of your
security methods listed, your password, your alternate email addresses,
your textable, phone numbers, your authenticator apps, your security keys.
That's all listed here.
This is the page you want to make sure is always up to date.
And now after having updated your mobile
number, that part at least is hopefully that was helpful for updates,
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I'm Leo Notenboom.
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