MY NEXT GUEST IS THE
CO-FOUNDER AND C.E.O. OF THE
RIDE HAILING APP UBER AND HE
WILL BE OUT HERE IN TEN
SECONDS.
PLEASE WELCOME TRAVIS
KALANIK.
(CHEERS AND APPLAUSE)
>> WELL, WELCOME.
HOW DID YOU GET HERE
TONIGHT.
>> PUSHED A BUTTON, GOT A
RIDE.
>> Stephen: DID YOU REALLY?
>> YEAH.
>> Stephen: HOW MANY PEOPLE
HERE HAVE USED UBER SO FAR?
(CHEERS AND APPLAUSE)
LET ME TELL YOU HOW I FIRST
LEARNED ABOUT UBER.
>> OKAY.
>> Stephen: OKAY.
I WAS AN, I'M GOING TO DROP
A FEW NAMES HERE.
COMING OUT OF THE WHITE
HOUSE.
BOOM, I HAD JUST BEEN AT A
STATE DINNER WHERE I WAS THE
DINING COMPANION OF MICHELLE
OBAMA.
AND I WAS WALKING OUT OF THE
WHITE HOUSE WITH THE DIRECT
EF JAY JAY ABRAMS, I SAID
JAY JAY YOU WANT TO GET A
RIDE WITH ME BECAUSE WE ARE
GOING TO GET SOME FRENCH
FRIES BECAUSE THEY DON'T
FEED YOU A LOT AT THE WHITE
HOUSE.
>> AND YOU HAD A DRIVER.
>> Stephen: AND I HAD A
DRIVER AND HE SAID NO, I'VE
GOT AN UBER.
I SAID WHAT'S AN UBER.
AND AN UBER PULLS UP TO THE
WHITE HOUSE.
AND WE GOT IN AND OFF WE
WENT AND ME AND JAY JAY
ABRAMS WENT DRINKING, YEAH.
WHAT IS YOUR RESPONSE TO
UBER KILLS PROFESSIONAL GOOD
PAYING JOBS AND IT'S UNFAIR
TO THE DRIVERS AND IT'S
DESTROYING THE CAB INDUSTRY.
>> MY RESPONSE IS LET'S JUST
TAKE NEW YORK, FOR EXAMPLE.
TAXI DRIVERS SPEND $40,000 A
YEAR RENTING A CAR.
THAT SHOULD BE A BENTLEY
THAT YOU'RE RIDING AROUND IN,
BUT INSTEAD IT GOES TO A
TAXI OWNER WHO OWNS THE
LICENCE TO OWN AND OPERATE
THAT CAB.
IN THE UBER WORLD YOU CAN
USE YOUR OWN CAR.
YOU DON'T PAY $40,000 TO
RENT A VEHICLE.
YOU MAKE MORE DOLLARS PER
HOUR AND IT IS FLEXIBLE.
YOU DON'T HAVE A SHIFT.
YOU CAN TURN ON YOUR WORK
WHEN YOU WANT TO AND TURN IT
OFF.
YOU WANT TO PICK UP YOUR
KIDS FROM SCHOOL, TURN IT
OFF.
IF YOU WANT TO GO HANG OUT
WITH SOME FRIENDS, TURN IT
OFF.
>> Stephen: EXPLAIN SURGE
PRICING TO ME.
>> SURE.
>> Stephen: OKAY F I'M
SOMEPLACE IN SAY AUSTRALIA
AND THERE'S A THREAT OF A
TERRORIST ATTACK, WHY ARE
PRICES TRIPLE?
IS THAT HOW WE SHOULD BE
TREATING EACH OTHER?
>> ABSOLUTELY NOT.
>> Stephen: BUT THAT
HAPPENED.
>> WHAT HAPPENS IS WHEN
DEMAND OUTSTRIPPED SUPPLY.
>> Stephen: YES.
>> THE PRICE COMES UP.
IN A PARTICULAR NEIGHBORHOOD
OR ACROSS THE CITY.
IF IT'S IN A NEIGHBORHOOD
AND WE SEE MANY MORE PEOPLE
NEED A CAR THAN THERE ARE
CARS AVAILABLE, PRICE GOES
UP IN THAT AREA.
THE DRIVERS ARE TOLD, THEY
THEN GO TO THAT PLACE SO
THAT MORE PEOPLE CAN GET A
RIDE OUT.
>> Stephen: UH-HUH.
>> SOMETIMES SOMETHING
HAPPENS IN A CITY.
WE DON'T KNOW WHAT IT IS.
AND IF IT'S AN EMERGENCY, WE
BASICALLY TURN IT OFF.
BECAUSE I JUST THINK
COMMUNITY EXPECTATIONS ARE
AN EMERGENCY.
MAJOR WEATHER EVENTS, THINGS
LIKE THAT WE TURN IT OFF.
>> Stephen: DOW EVER DRIVE
AN UBER.
>> OF COURSE.
>> Stephen: WHAT IS YOUR
RATING.
>> MY RATING IS A 5.0.
>> Stephen: REALLY.
>> ALL FIVE STAR.
>> Stephen: DO YOU REALLY
NEED THE CASH?
WHY ARE YOU DOING IT?
>> I MEAN, FOR ME, IT'S JUST
FUN, RIGHT.
FOR ME --
>> IS IT ALWAYS FUN?
WHAT HAPPENS IN THE
BACKSEAT.
DO YOU EVER HAVE TO SPONGE
IT OUT AFTER A COUPLE GETS
OUT.
BECAUSE I'VE HEARD SOME
STORIES.
>> I MEAN, LOOK, I JUST KEEP
MY EYES ON THE ROAD.
>> Stephen: WHAT'S THE NEXT
THING YOU WANT TO UBERIZE.
>> WE'RE DOING UBERESE.
>> Stephen: WHAT IS THAT.
>> YOU PUSH A BUTTON AND YOU
GET LUNCH IN FIVE MINUTES.
>> DO I CALL A RESTAURANT.
>> NO, YOU JUST PUSH A
BUTTON IN THE APP, AND THEN
LUNCH IS DELIVERED.
>> Stephen: BUT DO I ORDER
IT, WHAT DOW MEAN.
AM I FORCE FED THROUGH A
TUBE THAT DOESN'T SOUND THAT
GOOD.
>> LUNCH JUST ARRIVES, HOW
DO I ORDER IT THOUGH.
>> YOU PUSH A BERT BUTTON.
>> Stephen: I UNDERSTAND THE
BUTTON PART.
IS IT A PICTURE OF A
SANDWICH, A PIZZA WHAT IS
IT.
>> WILL YOU HAVE A FEW
OPTIONS TO CHOOSE FROM.
>> Stephen: AND WHERE IS THE
FOOD.
>> THE FOOD IS IN A CAR THAT
DELIVERS IT TO YOU.
>> Stephen: DO THEY MAKE IT
IN THE CAR?
>> THEY MAKE-- NORMALLY WHEN
YOU ORDER FOOD YOU ORDER,
THEY MAKE IT, THEY PUT IT IN
CARS AND THEN IT'S
DELIVERED.
>> Stephen: YES.
>> IN THE UBER WORLD, THEY
MAKE IT, THEY PUT IT IN CARS
AND THEN YOU ORDER.
>> Stephen: WAIT, SO SWURN
MAKES A TUNA SANDWICH.
IT GOES INTO THE GLOVE
COMPARTMENT OF A BUICK,
SOMEBODY DRIVES AROUND
MANHATTAN UNTIL THE SMELL IS
STRONG ENOUGH THAT PEOPLE
KNOW TO ORDER.
THE FOOD JUST SITS IN THE
BACKSEAT?
I COULD GO FOR A CASSEROLE
THAT HAS BEEN IN THE
BACKSEAT OF A TOYOTA, REALLY,
JUST SITS IN THE CAR.
I GOT TO GET THIS CHICKEN
BINDALOO TO THE OTHER SIDE
OF THE TOWN.
I THINK IT'S MORE POPULAR
OVER THERE.
>> WE HAVE THEM IN
CONTAINERS THAT ARE
TEMPERATURE CONTROLLED.
>> Stephen: OH, GOOD, OH,
GOOD.
YOU KNOW ELAN MUSK.
>> I DO.
>> Stephen: YOU SAID YOU
WANT 1200,000 CARS FROM
TESLA WITHIN 10 YEARS OR
SOMETHING, RIGHT.
>> NO, I MEAN LOOK, HIS CARS
ARE BEAUTIFUL.
>> Stephen: I'VE GOT ONE,
THEY ARE BEAUTIFUL CARS.
>> I MEAN -- IS THAT THEY'RE
INCREDIBLE.
>> THERE ARE UBER TESLAS OUT
THERE BY THE WAY.
>> Stephen: HIRE IS THE
OTHER THING, I KNOW YOU TALK
ABOUT HOW GOOD THIS IS FOR
DRIVERS.
BUT YOU SAID YOU WANT LIKE
SELF-DRIVING UBER CARS.
THAT'S NOT FOR THE DRIVER.
THAT'S JUST, WE'RE EMPLOYING
ROBOTS AT THAT POINT.
HOW IS THAT HELPING LIVERY
DRIVERS OUT THERE.
>> GOOGLE IS DOING THE
DRIVERLESS THING, TESLA
IS THE DRIVERLESS THING,
APPLE IS DOING THE
DRIVERLESS THING, THERE IS
GOING TO BE THE WORLD.
THE QUESTION FOR A TECH
COMPANY IS DOW WANT TO BE
PART OF THE FUTURE OR DOW
WANT TO RESIST THE FUTURE.
AND WE FEEL THAT IN MANY
WAYS WE WANT TO NOT BE LIKE
THE TAXI INDUSTRY BEFORE US.
AND SO THAT'S HOW WE THINK
ABOUT IT.
>> Stephen: TRAVIS KALANIK,
THE C.E.O. OF UBER.